• Code: SC819-00
• Description: Fatal kernel error [XXXX]: Detailed error code Due to a control error, a RAM overflow occurred during system processing. One of the following messages was displayed on the operation panel.
• Causes: • System program defective • Controller board defective • Optional board defective
• Remedy:

• Code: SC820-00
• Description: Self-diagnostics error: CPU [XXXX]: Detailed error code.
• Causes: [0001] to [06FF] [0801] to [4005] CPU error During the self-diagnosis, the controller CPU detects an error. There are 47 types of error code (0001 to 4005) depending on the cause of the error. The CPU detects an error and displays the specific error code with the program address where the error occurs. • System firmware problem • Defective controller 1. Turn the main power off/on. 2. Reinstall the controller system firmware. 3. Replace the controller. When the problem cannot be fixed with the above procedure, the following information displayed on the screen needs to be reported to the technical support center. - SC code - Detailed error code - Program address [0701] to [070A] CPU/Memory Error • System firmware problem • Defective RAM-DIMM • Defective controller • Reinstall the controller system software. • Replace the RAM-DIMM. • Replace the controller board.
• Remedy:

• Code: SC821-00
• Description: Self-diagnostics error: ASIC [XXXX]: Detailed error code
• Causes: [0B00] ASIC register check error The write-&-verify check has occurred in the ASIC. Defective ASIC device Replace the controller board. [0B06] ASIC detection error The I/O ASIC for system control is not detected. • Defective ASIC • Defective North Bridge and PCII/F Replace the controller board. [50A2] Video bridge device (ASIC) register error 1 The CPU detects the video bridge device, but detects error data from the video bridge device. Defective I/F between the video bridge device and controller Replace the controller board.
• Remedy:

• Code: SC823-00
• Description: Self-diagnostics error: NIC [XXXX]: Detailed error code
• Causes: [6101] MAC address check sum error The result of the MAC address check sum does not match the check sum stored in ROM. • Defective SEEP ROM • Defective I2C bus (connection) Replace the controller board. [6104] PHY IC error The PHY IC on the controller cannot be correctly recognized. • Defective PHY chip • Defective ASIC MII I/F Replace the controller board. [6105] PHY IC loop-back error An error occurred during the loop-back test for the PHY IC on the controller. • PHY chip • Defective MAC of ASIC (SIMAC/COMIC/CELLO) • Defective I/F with the PHY board • Defective solder on the PHY board Replace the controller board.
• Remedy:

• Code: SC824-00
• Description: Self-diagnostics error: NVRAM (resident) [XXXX]: Detailed error code
• Causes: [1401] NVRAM verify error NVRAM device is missing or NVRAM device is damaged. • The NVRAM device is missing • The NVRAM device is damaged • NVRAM backup battery exhausted • NVRAM socket damaged
• Remedy: Replace the NVRAM device.

• Code: SC827-00
• Description: Self-diagnostic error: Standard SDRAM DIMM [XXXX]: Detailed error code
• Causes: [0201] Verification error Error detected during a write/verify check for the standard RAM (SDRAM DIMM). • Loose connection • Defective SDRAM DIMM • Defective controller [0202] Resident memory error The SPD values in all RAM DIMM are incorrect or unreadable. • Defective RAM DIMM • Defective SPD ROM on RAM DIMM • Defective 12C bus
• Remedy: Replace the RAM DIMM.

• Code: SC828-00
• Description: Self-diagnostic error: ROM [XXXX]: Detailed error code
• Causes: [0101] Check sum error 1 The boot monitor and OS program stored in the ROM DIMM is checked. If the check sum of the program is incorrect, this SC code is displayed.
• Remedy: Replace the controller board.

• Code: SC829-00
• Description: Self-diagnostic error: Optional RAM [XXXX]: Detailed error code
• Causes: [0301] [0401] Verification error (Optional RAM slot ) Error detected during a write/verify check for the optional RAM (SDRAM DIMM). • Loose connection • Defective SDRAM DIMM • Defective controller • Turn the main power off/on. • Replace the SDRAM DIMM. • Replace the controller. [0302] [0402] Memory structure data error (Optional RAM slot ) The memory structure data error for the optional RAM (SDRAM DIMM) is detected during self-diagnosis. • Defective RAM DIMM • Defective SPD ROM on RAM DIMM • Defective 12C bus Replace the RAM DIMM.
• Remedy: