Description: Optional paper feed unit communication error In the case of installing two optional paper feed units (G832 + B800, G832 + B801, or G832 + G832): • The upper unit cannot communicate with the lower unit after the upper unit has detected the lower unit. • The upper unit detects an error signal from the lower unit after the upper unit has detected the lower unit.
Causes: • Disconnected connector
Remedy: Check and/ or connect the connector.
Code: 636-01
Description: SD Card Error. Expanded authentication module error There is no expanded authentication module in the machine. The SD card or the file of the expanded authentication module is broken. There is no DESS module in the machine.
Causes: • No expanded authentication module • Defective SD card • No DESS module
Remedy: 1. Install the expanded authentication module. 2. Install the SD card. 3. Install the DESS module.
Code: 641
Description: BICU control data transfer abnormal A sampling of the control data sent from the BICU reveals an abnormality.
Remedy: 1. Replace the controller board. 2. Replace the BCU.
Code: 669
Description: EEPROM error Retry of EEPROM communication fails three times after the machine has detected the EEPROM error
Causes: • Caused by noise
Remedy: Turn the main power switch off and on.
Code: 670
Description: No response from controller at power on When the main power is turned on or the machine starts warming up from energysaving mode, the controller does not receive a command signal from the controller
Causes: • Wrong engine board installed. • Wrong controller board installed. • Check the type of engine board and controller board.
Remedy: 1. Replace the BCU. 2. Replace the controller board.
Code: 681
Description: RFID: Communication error • Communication error occurs when the RFID starts to communicate with the RFID receptor. • Retry of RFID communication fails three times after the machine has detected the RFID communication error.
Causes: • Defective RFID reader and writer • Disconnected ASAP I/F • No memory chip on the toner cartridge • Noise
Remedy: 1. Replace the RFID controller board. 2. Replace the toner cartridge.
Code: 682
Description: Memory chip at TD sensor: Communication error Retry of memory chip communication fails three times after the machine has detected the memory chip communication error.
Causes: • Damaged memory chip data • Disconnected inter face • No memory chip on the development unit • Noise