Code :

Code: 900
Description: Electric counter error
Abnormal data in the counters.
Causes: • Defective NVRAM • Defective controller
Remedy: 1. Check the connection between the NVRAM and controller. 2. Replace the NVRAM. 3. Replace the controller board.

Code: 920
Description: Printer application error
An error is detected in the printer application program.
Causes: • Defective software • Unexpected hardware resource (e.g., memory shortage)
Remedy: 1. Software defective; switch off/on, or change the controller firmware if the problem is not solved 2. Install an optional memory.

Code: 921
Description: Printer font error
A necessary font is not found in the SD card.
Causes: • A necessary font is not found in the SD card. • The SD card data is corrupted.
Remedy: Check that the SD card has the correct data.

Code: 990
Description: Software performance error
The software makes an unexpected operation.
Causes: • Defective software • Defective controller • Software error
Remedy: 1. Turn the main switch off and on. 2. Reinstall the controller and/or engine main firmware.

Code: 991
Description: Software continuity error
The software has attempted to perform an unexpected operation. However, unlike SC 990, the object of the error is continuity of the software.
Causes: • Software program error • Internal parameter incorrect, insufficient working memory.
Remedy: This SC is not displayed on the LCD (logging only).

Code: 995
Description: CPM setting error
Causes: -001 • Defective BICU • NVRAM Replacement error 1. Install the previous NVRAM. 2. Input the serial number with SP5811-004, and turn the main power switch off/ on. -002 • Defective NVRAM • Defective controller 1. Update the controller firmware. 2. Install a new NVRAM, and turn off and on the main power switch after SC995-002 has occurred. -003 • Incorrect type controller installed • Defective controller Replace the controller board with the correct type. -004 • Incorrect model controller installed. Replace the controller board with the correct model.
Remedy:

Code: 998
Description: Application start error
No applications start within 60 seconds after the power is turned on.
Causes: • Loose connection of RAM-DIMM, ROM-DIMM • Defective controller • Software problem
Remedy: 1. Check the setting of SP5875-001. If the setting is set to "1 (OFF)", change it to "0 (OFF)". 2. Check if the RAM-DIMM and ROM-DIMM are correctly connected. 3. Reinstall the controller system firmware. 4. Replace the controller board.