• Code: 900
• Description: Electrical total counter error. The total count contains something that is not a number.
• Causes: • NVRAM incorrect type • NVRAM defective • NVRAM data scrambled • Unexpected error from external source
• Remedy:

• Code: 920
• Description: Printer Error 1 An internal application error was detected and operation cannot continue.
• Causes: • Software defective • Insufficient memory
• Remedy:

• Code: 921
• Description: Printer error 2 When the application started, the necessary font was not on the SD card.
• Causes: • Font not on the SD card
• Remedy:

• Code: 990
• Description: Software performance error
• Causes: The software attempted to perform an unexpected operation due to: 1) software bug, 2) incorrect internal parameter, 3) insufficient working memory.
• Remedy: • Turn the machine power off/on • Reinstall the controller and/or main firmware Note: When this SC occurs, the file name, address, and data will be stored in NVRAM. This information can be checked by using SP7-403. Note the above data and the situation in which this SC occurs. Then report the data and conditions to your technical control center.

• Code: 991
• Description: Software continuity error
• Causes: The software attempted to perform an unexpected operation. However, unlike SC990, the object of the error is continuity of the software.
• Remedy: • No operation required. Note: This SC code does not appear on the panel, and is only logged.

• Code: 992
• Description: Unexpected Software Error Software encountered an unexpected operation not defined under any SC code.
• Causes: • Software defective • An error undetectable by any other SC code occurred
• Remedy:

• Code: 995
• Description: CPM setting error
• Causes: -001 • Defective BICU Input the serial number with SP5811-004, and turn the main power switch off/on. -002 • Defective NVRAM on the controller • Defective controller 1. Install a new NVRAM, and turn off and on the main power switch after SC995-002 has occurred. 2. Reinstall the previous NVRAM or download the information with SP5825-001, after that turn the main power off and on. -003 • Incorrect type controller installed • Defective controller Replace the controller board with the correct type. -004 • Incorrect model controller installed. Replace the controller with the correct model.
• Remedy:

• Code: 997
• Description: Application function selection error
• Causes: Application selected by the operator did not start or end normally due to a software problem. An option required by the application may not be installed.
• Remedy: • Confirm which devices are required for the application. • Make sure all devices are configured correctly. • If the problem is with the fax unit, the nesting of the fax group may be too complicated