• Code: 865
• Description: HDD access error
  HDD responded to an error during operation for a condition other than those for SC863, 864.
• Causes: • HDD defective
• Remedy:

• Code: 866
• Description: SD card error 1: Confirmation error
  The machine detected an electronic license error in the application on the SD card in the controller slot immediately after the machine was turned on.
• Causes: • Program missing from the SD card
• Remedy:

• Code: 867
• Description: SD card error 2: SD card removed
  The SD card in the boot slot when the machine was turned on was removed while the machine was on.
• Causes: • Insert the SD card • Turn the machine’s power off/on
• Remedy:

• Code: 868
• Description: SD card error 3: SD card access
  An error occurred while an SD card was used.
• Causes: • SD card not inserted correctly • SD card defective • Controller board defective • To reformat the SC card, use SD Formatter Ver 1.1.
• Remedy:

• Code: 870
• Description: Address book data error
  Address book data on the hard disk was detected as abnormal when it was accessed from either the operation panel or the network. The address book data cannot be read from the HDD or SD card where it is stored, or the data read from the media is defective.
• Causes: • Turn the machine power off/on. If this does not solve the problem, do the Procedure below. • HDD defective
• Remedy:

• Code: 872
• Description: HDD mail receive data error
  An HDD error was detected immediately after power on, or the machine detected that the HDD was not operating correctly (data read or write) while receiving mail. The HDD may be defective or the machine was accidentally powered off while the HDD was being accessed.
• Causes: • Reformat the mail RX data on the HDD with SP5832-7 • Replace the HDD
• Remedy:

• Code: 873
• Description: HDD mail send data error
  An error was detected on the HDD immediately after the machine was turned on, or power was turned of while the machine was using the HDD.
• Causes: • Do SP5832-007 (Format HDD – Mail TX Data) to initialize the HDD. • Replace the HDD.
• Remedy:

• Code: 874
• Description: Delete All error 1: HDD
  A data error was detected for the HDD/NVRAM after the Delete All option was used. Note: The source of this error is the Data Overwrite Security Unit running from the DOS SD card.
• Causes: • Turn the main switch off/on, do the operation again. • Install the Data Overwrite Security Unit again. • HDD defective
• Remedy: