Description: Data encryption conversion error (NVRAM Before Replace error) A serious error occurred after data conversion during an attempt to update the encryption key.
Causes: Software error such as conversion parameters being invalid.
Remedy: Replace the controller board.
Code: SC858-31
Description: Data encryption conversion error (Other Error) A serious error occurred after data conversion during an attempt to update the encryption key.
Causes: Controller board is defective
Remedy: Replace the controller board.
Code: SC859-01
Description: Data encryption conversion HDD conversion error (HDD check error) HDD was not converted correctly during an attempt to update the encryption key. Only an error screen is displayed and no SC is issued during conversion. This SC is issued after machine restarts.
Causes: • HDD conversion was selected in the Encryption key update function but the machine was turned on with the HDD removed. • Power failure occurred during encryption key update. • HDD was not successfully converted during encryption key update due to HDD errors or cable noises.
Remedy: • Check HDD connection. • Format the HDD. • If there is a problem with the HDD, it has to be replaced.
Code: SC859-02
Description: Data encryption conversion HDD conversion error (Power failure during conversion) HDD was not converted correctly during an attempt to update the encryption key. Only an error screen is displayed and no SC is issued during conversion. This SC is issued after machine restarts. Details: NVRAM/HDD conversion is incomplete.
Causes: Power failure occurred during encryption key update.
Remedy: None The display after the restarting instructs the user to format the HDD.
Code: SC859-10
Description: Data encryption conversion HDD conversion error (Data read/write command error) HDD was not converted correctly during an attempt to update the encryption key. Only an error screen is displayed and no SC is issued during conversion. This SC is issued after machine restarts. Details: Abnormal DMAC return value has been received two or more times (DMAC timeout, serial communication error etc.)
Causes: HDD was not successfully converted during encryption key update due to HDD errors or cable noises.
Remedy: • Check HDD connection. • Format the HDD. • If there is a problem with the HDD, it has to be replaced.
Code: SC860-00
Description: Hard disk startup error at power-on. A hard disk is connected, but the driver detected the following errors: SS_NOT_READY (-2) The HDD is not ready. SS_BAD_LABEL (-4) Incorrect partition type. SS_READ_ERROR (-5) An error occurred while reading or checking labels. SS_WRITE_ERROR (-6) An error occurred while writing or checking labels. SS_FS_ERROR (-7) Failed to restore filesystem. SS_MOUNT_ERROR (-8)Failed to mount filesystem. SS_COMMAND_ERROR (-9) The driver does not respond to the command. SS_KERNEL_ERROR (-10) Internal kernel error. SS_SIZE_ERROR: (-11)The drive is too small. SS_NO_PARTITION: (-12) The specified partition does not exist. SS_NO_FILE No device file exists. Tried to obtain the information about the status of the hard disk from the driver, but no response has been returned for more than 30 seconds.
Causes: Initialize the hard disk from SP mode.
Remedy: • The hard disk has not yet initialized. • Broken label data • Defective hard disk
Code: SC863-01
Description: HDD data read failure The data written to the HDD cannot be read normally.
Causes: Bad sectors were generated during operation. (An error occurred in an area that does not belong to a partition, such as the disklabel area.)
Remedy: Guide for when to replace the HDD 1. When SC863 has occurred ten times or more • The interval is short. • Repeatedly occurs in the same situation (At power-on, etc.). • Startup takes a long time when the main power is turned on. 2. It takes a long time after main power on for the operation panel to become ready. HDD access may be consuming time. Normal HDD access time after main power on is about 5 seconds. If the machine is not waiting for the engine to be ready and it still takes 20 to 30 seconds or more, the HDD may be the cause. If there is a problem with the HDD, HDD-related SCs such as SC860 and SC863 will occur frequently. Print the SC log data and check them.
Code: SC863-02 ... SC863-23
Description: HDD data read failure The data written to the HDD cannot be read normally.
Causes: Bad sectors were generated during operation. (An error occurred in partition .)
Remedy: Guide for when to replace the HDD 1. When SC863 has occurred ten times or more • The interval is short. • Repeatedly occurs in the same situation (At power-on, etc.). • Startup takes a long time when the main power is turned on. 2. It takes a long time after main power on for the operation panel to become ready. HDD access may be consuming time. Normal HDD access time after main power on is about 5 seconds. If the machine is not waiting for the engine to be ready and it still takes 20 to 30 seconds or more, the HDD may be the cause. If there is a problem with the HDD, HDD-related SCs such as SC860 and SC863 will occur frequently. Print the SC log data and check them.