Các lỗi thường gặp

Code :
  • Code: 33
  • Display: Main Motor Locked
  • Description: There is a problem with the main motor for the machine
  • Remedy: Unplug the power cord and plug it back in. If the problem persists, contact the service representatives.
  • Code: 34
  • Display: MP Tray Paper Jam 0
  • Description: Paper has jammed in the multi-purpose tray.
  • Remedy: Clear the jam.
  • Code: 35
  • Display: New Fuser Error
  • Description: The problem has occurred in the newly installed fuser unit.
  • Remedy: Unplug the power cord and plug it back in. If the problem persists, contact the service representatives.
  • Code: 36
  • Display: Non Genuine Toner
  • Description: The color toner cartridge which the arrow indecates may be recycled-toner.
  • Remedy: Install the corresponding toner cartridge with a Samsung-genuine cartridge.
  • Code: 37
  • Display: Open Heat Error Cycle Power
  • Description: The temperature for the fuser unit is over the normal range
  • Remedy: Unplug the power cord and plug it back in. If the problem persists, contact the service representatives.
  • Code: 38
  • Display: Outer Temp.Open Cycle Power
  • Description: The outer temperature of the machine is over the normal range.
  • Remedy: Unplug the power cord and plug it back in. If the problem persists, contact the service representatives.
  • Code: 39
  • Display: Outer Temp.Short Cycle Power
  • Description: The outer temperature of the machine is under the normal range.
  • Remedy: Unplug the power cord and plug it back in. If the problem persists, contact the service representatives.
  • Code: 40
  • Display: Over Heat Error Cycle Power
  • Description: The fuser unit is overheated.
  • Remedy: Unplug the power cord and plug it back in. If the problem persists, contact the service representatives.
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