Các lỗi thường gặp

Code :
  • Code: 01
  • Display: The motor does not work properly.
  • Description: Check if the motor is working. If the motor is not working, reconnect the motor connector or replace the motor.
  • Remedy: Ask the sender to try again.
  • Code: 02
  • Display: Temperature sensor has some problem.
  • Description: 1. Turn the power button off and on. 2. Check the output of the temp. sensor. 3. Replace the main board.
  • Remedy: Try again.
  • Code: A1-1113
  • Display: Error #A1-1113
  • Description: Your machine’s memory has become full while trying to store an original into memory.
  • Remedy: To cancel the fax job, press the OK button to accept Yes. If you want to send those pages that have been successfully stored, press the OK button to accept No. You should send the remaining pages later, when memory is available.
  • Code: A3-3311
  • Display: Error #A3-3311
  • Description: Connection with the SMTP server failed.
  • Remedy: Check the server settings and the network cable.
  • Code: C1-2110
  • Display: Prepare Toner
  • Description: Small amount of toner is left in the yellow cartridge. The estimated cartridge life of toner is close.
  • Remedy: Prepare a new cartridge for a replacement.
  • Code: C1-2120, C1-2130
  • Display: Replace Toner
  • Description: The yellow toner cartridge has almost reached its estimated cartridge life. The machine might stop printing.
  • Remedy: If Stop, Continue or Mono Only appears in the LCD display, choose one of them. If you select Stop, the machine stops printing and you cannot print anymore without changing the cartridge. If you select Continue, the machine keeps printing but the printing quality cannot be guaranteed. If you select Mono Only, the machine prints the data in black only. Replace the toner cartridge for the best print quality when this message appears. Using a cartridge beyond this stage can result in printing quality issues.
  • Code: C1-2411
  • Display: Install toner
  • Description: The yellow toner cartridge is installed improperly or not installed.
  • Remedy: Reinstall the toner cartridge two or three times to confirm it is seated properly.
  • Code: C1-2512
  • Display: Not compatible Yellow toner
  • Description: The yellow toner cartridge is not suitable for your machine.
  • Remedy: Install the yellow toner cartridge with a Samsung-genuine cartridge
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