Display: Actuator Motor Failure : #A1-1210. Call for service if the problem persists.
Description: The fuser motor does not operate. / The fuser motor is operating but is recognized as stop status.
Remedy: 1) Turn the machine off then on. If the error persists, turn the machine off again. 2) Remove the rear and right cover. 3) Check if there are any obstacles or paper around the fuser unit. 4) Check if the connection between main board and fuser motor are correct. 5) If the connection is OK, replace the fuser motor. 6) If the problem persists, replace the main board.
Code: A1-2112, A1-3612
Display: Actuator Motor Failure : #. Call for service if the problem persists.
Description: The OPC/Deve motor does not operate. / The OPC/Deve motor is operating but is recognized as stop status.
Remedy: 1) Turn the machine off then on. If the error persists, turn the machine off again. 2) Remove the right cover. 3) Check if the connection between main board and OPC/Deve motor are correct. 4) If the connection is OK, replace the OPC/Deve motor. 5) If the problem persists, replace the main board.
Code: A1-4111, A1-4112
Display: Actuator Motor Failure : #A1-3612. Call for service if the problem persists.
Description: The transfer roller can’t move the engage/disengage position.
Remedy: 1) Turn the machine off then on. If the error persists, turn the machine off again. 2) Remove the right cover. 3) Check if the connection between main board and Feed drive unit are correct. 4) If the connection is OK, replace the step motor of the Feed drive unit. 5) If the problem persists, replace the main board.
Code: A1-4310
Display: Actuator Motor Failure : #A1-4310. Call for service if the problem persists.
Description: The motor for ITB unit does not operate normally.
Remedy: 1) Turn the machine off then on. If the error persists, turn the machine off again. 2) Remove the right cover. 3) Check if the connection between main board and the main drive unit are correct. 4) If the connection is OK, replace the main drive unit. 5) If the problem persists, replace the main board.
Code: A2-1210, A2-2110
Display: Actuator Fan Failure : #. Call for service if the problem persists.
Description: The SMPS fan or Fuser fan does no operate normally.
Remedy: 1) Turn the machine off then on. If the error persists, turn the machine off again. 2) Remove the right cover. 3) Check if the connection between main board and the related fan is correct. 4) If the connection is OK, replace the defective fan.
Code: A3-3211, A3-3212
Display: Actuator Sensor Failure #: Call for service if the problem persists.
Description: The inner temperature sensor is defective.
Remedy: 1) Turn the machine off then on. If the error persists, turn the machine off again. 2) Enter the tech mode. Check the temperature sensor output. 3) If the sensor is defective, replace it. 4) If the temperature sensor is OK, replace the main board.
Code: A3-3311, A3-3312
Display: Actuator Sensor Failure #: Call for service if the problem persists.
Description: The outer temperature sensor is defective.
Remedy: 1) Turn the machine off then on. If the error persists, turn the machine off again. 2) Enter the tech mode. Check the temperature sensor output. 3) If the sensor is defective, replace it. 4) If the temperature sensor is OK, replace the main board.
Code: A3-3320
Display: Not proper room temperature. Change room temperature.
Description: The value of the outer temperature sensor is out of normal area.
Remedy: 1) Check if the machine is installed in the proper area. 2) If the temperature sensor is defective, replace it.