• Code: C9-2220
• Display: TR Failure: #C9-2220. Install transfer roller again
• Description: The transfer roller is not installed properly.
• Remedy: 1) Open the side cover. 2) Remove and reinstall the second transfer roller. 3) Close the side cover. 4) Enter SVC mode. To enter SVC mode, press 1,2,3 number keys simultaneously. When the password dialog box appears, enter “1934” and press the “OK” button. 5) Select “TRNASFER” (INFORMATION > Supply Status > Field Replacement Unit > TRNASFER) 6) Select “T2 Roller”. The “RESET” button will be activated. Click “RESET” to clear the T2 roller. 7) Exit SVC mode by pushing the home button.

• Code: H1-1211
• Display: Paper jam in Tray 2.
• Description: Paper jam has occurred around the pick up roller of the tray2.
• Remedy: 1) Remove the tray2. Remove the jammed paper. And install the tray2. 2) If the problem persists, check the followings. 3) Check if the proper paper is loaded in the tray. If not, replace the paper. 4) Check if the pick up/reverse/forward roller are contaminated or worn out. Replace these rollers(JC93-00616A). 5) Check the lifting sensor and lifting motor operations. • When the paper or something puts on sensor, check the sensor output. Check if the value is changed to 3.3V width. If not, replace the sensor(0604-001415) • If the lifting motor does not operate normally, replace the DRIVE-LIFT TCF(JC93-00722A).

• Code: H1-1213
• Display: Paper jam in Tray 2.
• Description: Paper is not reached to the feed sensor after pick-up.
• Remedy: 1) Remove the tray2. Remove the jammed paper. And install the tray. 2) If the problem persists, check the followings. 3) Check if the proper paper is loaded in the tray. If not, replace the paper. 4) Check if the pick up/reverse/forward roller are contaminated or worn out. Replace these rollers(JC93-00616A). 5) Check the feed sensor operations. If the feed sensor is defective, replace it(0604-001381).

• Code: H1-1217, H1-1218
• Display: Paper jam in Tray 2.
• Description: Paper jam has occurred in tray2. Paper is not reached to the feed sensor after pick-up from tray2.
• Remedy: • H1-1217 : Paper is not reached to the feed sensor after pick-up from tray2. • H1-1218 : Paper is not passed the feed sensor within specified time. 1) Remove the tray2. Remove the jammed paper. And install the tray. 2) If the problem persists, check the followings. 3) Check if the proper paper is loaded in the tray. If not, replace the paper. 4) Check if the pick up/reverse/forward roller are contaminated or worn out. Replace these rollers(JC93-00616A). 5) Check the feed sensor and feed motor operations. • When the paper or something puts on feed sensor, check the sensor output. Check if the value is changed to 3.3V width. If not, replace the sensor(0604-001381) • If the feed motor does not operate normally, replace the DRIVE-PH TCF(JC93-00720A).

• Code: H1-1230, H1-1236, H1-1237
• Display: Input System Failure: #H1-1230. Check Tray 2 connection. Tray Failure: #H1-1236. Check Tray connection Tray Failure: #H1-1237. Check Tray connection
• Description: The communication error between the optional tray and the main machine has occurred.
• Remedy: 1) Check if the TCF unit connector is connected to the machine correctly. Reconnect it. 2) Check if the TCF connector on main board is connected correctly.

• Code: H1-1253
• Display: Input System Failure #H1-1253 : Pull Tray 2 out and insert it.
• Description: The paper is not fed from tray2.
• Remedy: 1) Turn the machine off than on. 2) If the problem persists, turn the machine off. 3) If the lifting motor does not operate normally, replace the DRIVE-LIFT TCF(JC93-00722A). 4) If the feed motor does not operate normally, replace the DRIVE-PH TCF(JC93-00720A).

• Code: H1-1311
• Display: Paper jam in Tray 3.
• Description: Paper jam has occurred around the pick up roller of the tray3.
• Remedy: 1) Remove the tray3. Remove the jammed paper. And install the tray3. 2) If the problem persists, check the followings. 3) Check if the proper paper is loaded in the tray. If not, replace the paper. 4) Check if the pick up/reverse/forward roller are contaminated or worn out. Replace these rollers(JC93-00616A). 5) Check the lifting sensor and lifting motor operations. • When the paper or something puts on sensor, check the sensor output. Check if the value is changed to 3.3V width. If not, replace the sensor(0604-001415) • If the lifting motor does not operate normally, replace the DRIVE-LIFT TCF(JC93-00722A).

• Code: H1-1317, H1-1318
• Display: Paper jam in Tray 3.
• Description: Paper jam has occurred in tray3. Paper is not reached to the feed sensor after pick-up from tray3.
• Remedy: • H1-1317 : Paper is not reached to the feed sensor after pick-up from tray3. • H1-1318 : Paper is not passed the feed sensor within specified time. 1) Remove the tray3. Remove the jammed paper. And install the tray3. 2) If the problem persists, check the followings. 3) Check if the proper paper is loaded in the tray. If not, replace the paper. 4) Check if the pick up/reverse/forward roller are contaminated or worn out. Replace these rollers(JC93-00616A). 5) Check the feed sensor and feed motor operations. • When the paper or something puts on feed sensor, check the sensor output. Check if the value is changed to 3.3V width. If not, replace the sensor(0604-001381) • If the feed motor does not operate normally, replace the DRIVE-PH TCF(JC93-00720A).