• Code: H1-1353
• Display: Input System Failure #H1-1353 : Pull Tray 3 out and insert it.
• Description: The paper is not fed from tray3.
• Remedy: 1) Turn the machine off than on. 2) If the problem persists, turn the machine off. 3) If the lifting motor does not operate normally, replace the DRIVE-LIFT TCF(JC93-00722A). 4) If the feed motor does not operate normally, replace the DRIVE-PH TCF(JC93-00720A).

• Code: H1-1411
• Display: Paper jam in Tray 4.
• Description: Paper jam has occurred around the pick up roller of the tray4.
• Remedy: 1) Remove the tray4. Remove the jammed paper. And install the tray4. 2) If the problem persists, check the followings. 3) Check if the proper paper is loaded in the tray4. If not, replace the paper. 4) Check if the pick up/reverse/forward roller are contaminated or worn out. Replace these rollers(JC93-00616A). 5) Check the lifting sensor and lifting motor operations. • When the paper or something puts on sensor, check the sensor output. Check if the value is changed to 3.3V width. If not, replace the sensor(0604-001415) • If the lifting motor does not operate normally, replace the DRIVE-LIFT TCF(JC93-00722A).

• Code: H1-1417, H1-1418
• Display: Paper jam in Tray 4.
• Description: Paper jam has occurred in tray4. Paper is not reached to the feed sensor after pick-up from tray4.
• Remedy: • H1-1417 : Paper is not reached to the feed sensor after pick-up from tray4. • H1-1418 : Paper is not passed the feed sensor within specified time. 1) Remove the tray4. Remove the jammed paper. And install the tray4. 2) If the problem persists, check the followings. 3) Check if the proper paper is loaded in the tray. If not, replace the paper. 4) Check if the pick up/reverse/forward roller are contaminated or worn out. Replace these rollers(JC93-00616A). 5) Check the feed sensor and feed motor operations. • When the paper or something puts on feed sensor, check the sensor output. Check if the value is changed to 3.3V width. If not, replace the sensor(0604-001381) • If the feed motor does not operate normally, replace the DRIVE-PH TCF(JC93-00720A).

• Code: H1-1453
• Display: Input System Failure #H1-1453 : Pull Tray 4 out and insert it.
• Description: The paper is not fed from tray4.
• Remedy: 1) Turn the machine off than on. 2) If the problem persists, turn the machine off. 3) If the lifting motor does not operate normally, replace the DRIVE-LIFT TCF(JC93-00722A). 4) If the feed motor does not operate normally, replace the DRIVE-PH TCF(JC93-00720A).

• Code: H2-5001, H2-5002, H2-5096
• Display: Finisher Failure #. Turn off then on, after checking finisher
• Description: Main Paddle operation is abnormal. (Paddle home failure / Paddle move failure)
• Remedy: 1) Is the Main Paddle overruns during the operation? a) Check if the Paddle home sensor actuator(SJ10 3302) is abnormality. b) Check if the connector(SJ10 8310) of Paddle home sensor (S4) is disconnected. c) Check if the connector(SJ10 8310) J8 on the finisher main board(JC81-07242A) is disconnected. d) Check for continuity in the wire harness and whether the harness is damaged(SJ10 8310), replace it if required. e) Replace the finisher Paddle home sensor(S4). f) Replace the Finisher main board(JC81-07242A). 2) Is the Paddle Motor (M3) working? a) Check if the connector(JR10 8320) of Paddle motor(M3) is disconnected. b) Check if the connector(JR10 8320) J5 on the finisher main board(JC81-07242A) is disconnected. c) Check for continuity in the wire harness and whether the harness is damaged(JR10 8320), replace it if required. d) Replace the Paddle motor(M3). e) Replace the Finisher main board(JC81-07242A). 3) Check if the gears(SJ10 3308) of Paddle motor(M3) are assembled correctly. 4) Check if the tooth of gears(SJ10 3308) are broken. If it is defective, replace the broken gears(SJ10 3308). 5) Check if the Paper Path Diverter gears(cam) (JR10 3302) are assembled correctly or operated well. 6) Check if the gears(cam) (JR10 3302) are broken. If it is defective, replace the broken gears(cam). 7) Replace the Paddle Unit(JR10 3130).

• Code: H2-5003, H2-5004, H2-5097
• Display: Finisher Failure #. Turn off then on, after checking finisher
• Description: Front Jogger operation is abnormal.
• Remedy: 1) Is the Front Jogger Home sensor (S6) working? a) Check if the Front Jogger home sensor actuator(SJ10 3318) is abnormality. b) Check if the connector(SJ10 8310) of Front Jogger home sensor(S6) is disconnected. c) Check if the connector(SJ10 8310) J8 on the finisher main board(JC81-07242A) is disconnected. d) Check for continuity in the wire harness and whether the harness is damaged(SJ10 8310), replace it if required. e) Replace the Front Jogger home sensor(S6). f) Replace the Finisher main board(JC81-07242A). 2) Is the Front Jogger motor (M5) working? a) Check if the connector (SJ10 8310)of Front Jogger motor(M5) is disconnected. b) Check if the connector (SJ10 8310) J6 on the finisher main board(JC81-07242A) is disconnected. c) Check for continuity in the wire harness and whether the harness is damaged(SJ10 8310) , replace it if required. d) Replace the Front Jogger motor(M5). e) Replace the Finisher main board(JC81-07242A). 3) Is there any belt(gear) jumping noise? a) Check if the Front Jogger driving belt(JC81-03509A) is assembled correctly. b) Check if the Front Jogger driving belt(JC81-03509A) is broken. Replace the belt if it does. c) Check if the Front Jogger motor bracket(SJ10 3206) is fasten on tamper base(JR10 3304) by screw. d) Check if the tooth of gear(SJ10 3308) is broken. Replace the gear if it does. e) Check if the Front Jogger shaft(JR10 3304) became pollution. Remove if it does. 4) Replace the Front Jogger Unit(JC81-03511C).

• Code: H2-5005, H2-5006, H2-5098
• Display: Finisher Failure #. Turn off then on, after checking finisher
• Description: Rear Jogger operation is abnormal.
• Remedy: 1) Is the Rear Jogger Home sensor (S5) working? a) Check if the Rear Jogger home sensor actuator(SJ10 3318) is abnormality. b) Check if the connector(JR10 8320) of Rear Jogger home sensor(S5) is disconnected. c) Check if the connector(JR10 8320) J7 on the finisher main board(JC81-07242A) is disconnected. d) Check for continuity in the wire harness and whether the harness is damaged(JR10 8320), replace it if required. e) Replace the Rear Jogger home sensor(S5). f) Replace the Finisher main board(JC81-07242A). 2) Is the Rear Jogger motor (M4) working? a) Check if the connector(JR10 8320) of Rear Jogger motor is disconnected. b) Check if the connector(JR10 8320) J5 on the finisher main board(JC81-07242A) is disconnected. c) Check for continuity in the wire harness and whether the harness is damaged(JR10 8320), replace it if required. d) Replace the Rear Jogger motor(M4). e) Replace the Finisher main board(JC81-07242A). 3) Is there any belt(gear) jumping noise? a) Check if the Rear Jogger driving belt(JC81-03509A) is assembled correctly. b) Check if the Rear Jogger driving belt(JC81-03509A) is broken. Replace the belt if it does. c) Check if the Rear Jogger motor bracket(SJ10 3206) is fasten on tamper base(JR10 3306) by screw. d) Check if the tooth of gear(SJ10 3308) is broken. Replace the gear if it does. e) Check if the Rear Jogger shaft(SJ10 3404) became pollution. Remove if it does. 4) Replace the Rear Jogger Unit(JC81-03507C).

• Code: H2-5007, H2-5008, H2-5099
• Display: Finisher Failure #. Turn off then on, after checking finisher
• Description: Extension Tray operation is abnormal.
• Remedy: 1) Is the Extension Tray Home sensor (S9) working? a) Check if the Extension Tray home sensor actuator(JC81-03483B) is abnormality. b) Check if the connector(SJ10 8380) of Extension Tray home sensor(S9) is disconnected. c) Check if the connector(SJ10 8310) J8 on the finisher main board(JC81-07242A) is disconnected. d) Check for continuity in the wire harness and whether the harness is damaged(SJ10 8310,SJ10 8380), replace it if required. e) Replace the Extension Tray home sensor(S9). f) Replace the Finisher main board(JC81-07242A). 2) Is the Extension Tray motor (M6) working? a) Check if the connector (SJ10 8310) of Extension Tray motor is disconnected. b) Check if the connector(SJ10 8310) J6 on the finisher main board(JC81-07242A) is disconnected. c) Check for continuity in the wire harness and whether the harness is damaged(SJ10 8310), replace it if required. d) Replace the Extension Tray motor(M6). e) Replace the Finisher main board(JC81-07242A). 3) Check if the gears(SJ10 5342) are assembled correctly. 4) Check if the tooth of gears(SJ10 5342) are broken. Replace the broken gears. 5) Check if the Extension Tray Home sensor bracket(SJ10 5120) is deformed.(make a right angle) Replace the bracket. 6) Replace the Extension Tray Unit(SJ10 5000).