Description: While the power is turned on, the printer is not working at all by the PRINT command from the computer.
Causes: 1. Perform the Printer Self-Test. 2. Check if the PC and the printer cable are properly connected. 3. Check if the printer driver is correctly installed.
Code: 34
Display: The Printer is Not Working (2)
Description: Even after the Print command, there is no response at all or the printing speed is low.
Causes: It may due to wrong setup of the environment rather than malfunction of the printer itself. And in case that abnormal characters are printed out, also check the environment setup. 1. Secure the hard disk space. 2. Printing error occurs even if there is enough space in the hard disk. 3. Reboot the system, and try printing again.
Code: 35
Display: Abnormal Printing
Description: The printing is not working properly even when the cable has no problem. (even after the cable is replaced) If the printer won't work at all or strange characters are only printed,
Causes: 1. Printer driver error 2. Error due to insufficient memory. (The printing job sometimes stops during proceeding or not completed due to insufficient memory.)
Code: 36
Display: Spool Error and Release of Spool Error
Description: Spool (Simultaneous Peripheral Operations Online) refers to process the document to be read and stored in the hard disk or the mass storage media, and then to be printed at more convenient time. While the printer is outputting other file, the file requested to output is undergone to be spooled in the hard disk, the spool error may occur if a problem occurs in this process.
Causes: I. Insufficient space of the hard disk set as the default spool directory. 2. If the previous printing out error is not solved. 3. In case a collision with other program is expected. 4. When an application program or the printer driver file is damaged. 5. If some of OS related files are damaged or malfunctioning due to virus infections. 6. The memory is less than that recommended by the OS.