Display: Original paper jam inside of scanner duplex path
Description: 1. The lead edge of the document failed to actuate the reverse stack sensor within the correct time after actuating the gate sensor. 2. The edge of the document failed to actuate the reverse stack sensor.
Remedy: Open the DADF cover and remove the jammmed paper
Code: 08
Display: Original paper jam inside of scanner
Description: The lead edge of the document failed to actuate the gate sensor within the correct time after actuating the scan sensor. When the machine is on, jammed paper is detected in the DADF
Remedy: Remove the jammed paper in DADF
Code: 09
Display: Original paper jam while reversing paper in scanner
Description: The lead edge of the document failed to actuate the duplex sensor within the correct time when the document was fed the wrong way.
Remedy: Remove the jammed paper in DADF
Code: 10
Display: Paper Jam at the bottom of duplex path
Description: Paper has jammed during duplex printing.
Remedy: 1. Open the side door and remove the jammed paper. 2. If there is not jammed paper but the error message is occurred, check the duplex sensor. (Component Test)
Code: 10-004
Display: System error: #10-004. Please turn off then on
Description: UI error
Remedy: 1. check the UI connector. 2. If the problem persists, replace the OPE board. 3. If ther problem persists, replace the maina board.
Code: 11
Display: Paper Jam at the top of duplex path
Description: Paper has jammed during duplex printing.
Remedy: 1. Open the side door and remove the jammed paper. 2. If there is not jammed paper but the error message is occurred, check the duplex sensor. (Component Test)
Code: 12
Display: Paper Jam in exit area
Description: Paper has jammed in the fuser area.
Remedy: 1. Open the Side door and remove the jammed paper. 2. If there is not jammed paper but the error message is occurred, check the Exit sensor. (Component Test ->Sensor Read -> Ex value)
Code: 13
Display: Paper Jam in MP tray
Description: Paper misfed from multi-purpose tray.
Remedy: 1. If pick up roller does not rotate , check the pick up clutch. 2. If Pickup roller is rotating but the paper is not feeding, replace the pick up rubber. 3. Check the feed sensor. If it is defective, replace it.