Description: Paper has jammed in the feeding area of the tray.
Remedy: 1. Open the side door and Tray2/3 door and remove the jammed paper. 2. If there is not jammed paper but the error message is occured, check the Feed sensor or Hardware. 3. If the paper is feeding by rotating the pick up roller, check the clutch and clutch signal.
Code: -
Display: Paper Jam in tray3
Description: Paper has jammed in the feeding area of the tray.
Remedy: 1. Open the side door and Tray2/3 door and remove the jammed paper. 2. If there is not jammed paper but the error message is occured, check the Feed sensor or Hardware. 3. If the paper is feeding by rotating the pick up roller, check the clutch and clutch signal.
Code: -
Display: Paper Jam in tray3(HCF)
Description: Paper has jammed in the feeding area of the tray
Remedy: 1. If pick up roller does not rotate , check the pick up clutch. 2. If Pickup roller is rotating but the paper is not feeding, replace the pick up rubber. 3. Check the feed sensor. If it is defective, replace it.
Code: -
Display: Paper Jam in tray4
Description:
Remedy: 1. Open the side door and Tray2/3/4 door and remove the jammed paper. 2. If there is not jammed paper but the error message is occured, check the Feed sensor or Hardware. 3. If the paper is feeding by rotating the pick up roller, check the clutch and clutch signal.
Code: -
Display: Paper Jam inside of duplex path
Description: Paper has jammed during duplex printing.
Remedy: 1. Open the side door and remove the jammed paper. 2. If there is not jammed paper but the error message is occurred, check the duplex sensor. (Component Test)
Code: -
Display: Paper Jam inside of machine.
Description: Paper has jammed in the registration area
Remedy: 1. Open the Side door and remove the jammed paper. 2. If there is not jammed paper but the error is occured, Check the Registration Sensor (Component Test -> Sensor Read -> RG value) 3. If the paper stopped after actuating the Exit sensor, Check the Exit sensor (Component Test -> Sensor Read -> EX value)
Code: -
Display: Scanner locking switch is locked or another problem occurred.
Description: The CCD lock has been locked.
Remedy: 1. Unlock the CCD Lock 2. Check the CCDM. Is is moving when scanning. Check the FFC cable. If there is defective, change it. 3. If the problem persists after removing the FFC cable, replace the DADF board. 4. Check the Scan-motor. If there is defective, change it.