• Code: 09
• Description: Tilted Printing
• Causes: • Check if paper guide of the ASF is adjusted to the size of paper.
• Remedy: • Adjust paper guide to the size of paper.

• Code: 10
• Description: White lines on letters or graphics.
• Causes: If nozzles in print head has a problem, white lines are marked on the print. Self-Test printing will let you know if nozzles have fallen problems.
• Remedy: 1) Run ‘print control panel’ to “clean cartridge” and check if nozzles have been blocked. 2) Wipe with soft cloth the contact surfaces of ink cartridge and carriage, and check if nozzles have been cleaned properly. 3) Separate ink cartridge from carriage and combine them. Repeat it about 5 to 6 times and check if connection is proper. 4) Replace ink cartridge and check whether there’s a problem with thehead. 5) Check if head cable is inserted well into the main circuit board and then check if nozzles have problems. 6) Check if head cable is broken or torn and then check if nozzles have problems. 7) Replace the main circuit board with a new one and check if nozzles have problems.

• Code: 11
• Description: When Vertical lines are printed crookedly
• Causes: Vertical lines are printed crookedly if you do not “align Vertical lines” on the printer.
• Remedy: 1) Run print control panel to “align Vertical lines”, and 2) Select the best one of the above samples and enter the number. 3) This function to align Vertical lines is available both for mono and color cartridges.

• Code: 12
• Description: When ink spreads on transparent film
• Causes: You selected a wrong medium on the driver or you did not use transparent film designated for inkjet.
• Remedy: 1) Use only transparent film designated for inkjet when you print on transparent film by an inkjet printer. 2) Run Windows driver and select transparent film as the kind of paper if you print on Windows.

• Code: 13
• Description: LCD does not display (operation panel)
• Causes: • Powered up? • VCC(+5v) M+4.5V? • Is the level of U16-130(_POR) high (more than +4V)? • Check Main to OPE harness and J3(main). • Is the level of U16-153 (_RST_OUT) high (more than +4V)? • Is the level of U18-31 (_OPE_RST) high (more than +4V)? • Check control signals of U16-124, 125(OPE_TXD, OPE_RXD).
• Remedy: • Check power.(SMPS) a Check if the cord is connected. b Check each power channel. (+5V, +11.75V, +30V) • Check power harness. • Check the circuit around U103. • Replace defective parts. • Check the state of data bus of U16.: Replace the main PBA. • Check the circuit around U18. • If signals of OPE_TXD are defective, replace the main PBA. If signals of OPE_RXD is defective, replace OPE PBA.(Refer to circuit explanation.

• Code: 14
• Description: Cannot enter by keys(operation panel)
• Causes: • Refer to 4-7 of LCD does not display. • Check OPE key contacts.
• Remedy: • Refer to 4-7 of LCD does not display. • Replace OPE.

• Code: 15
• Description: LF MOTOR does not operate.
• Causes: • Check the control signals of U16- 141-145. • Check input signals and driving output of U1 and U2.
• Remedy: • If control signals are not made when the other functions are normal, replace the main PBA. • If driving output is defective when input signals are normal, replace U1 and U2.

• Code: 16
• Description: CR MOTOR does not operate.
• Causes: • Check the control signals of U16- 31-36. • Check input signals and driving output of U25 and U28.
• Remedy: • If control signals are not made when the other functions are normal, replace the main PBA. • If driving output is defective when input signals are normal, replace U25 and U28.