Description: General network errors Other network errors
Causes:
Remedy: Turn OFF and ON the power. Consult the network administrator to check the network server status. If the error still remains, turn OFF the power of the machine, and immediately contact the sales agent.
Code: CE-01
Description: NIC error An error occurs in the network protocol stack level.
Causes:
Remedy: Turn OFF and ON the power. Consult the network administrator to check the network server status. If the error still remains, turn OFF the power of the machine, and immediately contact the sales agent.
Code: CE-02
Description: Server not found The specified sever is not found.
Causes:
Remedy: Since connection to the server is not established, the scan data cannot be sent. Check to confirm that the SMTP server setting and the destination registration of file server send scan are properly made. For the setting procedure of the SMTP server, refer to "Various servers setting." For the changing procedure of the destination of file server send scan, refer to "How to change or delete the registered destinations." For the input items of each setting, refer to the help menu of the Web screen.
Code: CE-04
Description: FTP account error An account error occurs when logging in the FTP server.
Causes:
Remedy: Since connection to the server is not established, the scan data cannot be sent. Check to confirm that the destination registration of file server send scan is properly made. For the changing procedure of the destination of file server send scan, refer to "How to change or delete the registered destinations." For the input items of each setting, refer to the help menu of the Web screen.
Code: CE-05
Description: FTP directory error The designation of the directory in the FTP server is improper.
Causes:
Remedy: Since the directory of the FTP server registered as the destination of file server send scan is improper, the scan data cannot be sent. Check to confirm that the registration of the destination is correct.
Remedy: Since the email address registered as the destination of the email send scan is improper, scan data cannot be sent. Check to confirm that the registered destination information is correct.
Code: CE-09
Description: Email over size limit The size of an email to be sent exceeds the limit.
Causes:
Remedy: The size of the scan data exceeds the upper limit of the file size set on the Web screen. Reduce the number of sheets of documents or change the upper limit value in "Send data upper limit" of the Web screen.
Code: CE-11
Description: Scanner memory shortageM emory shortage in scanner process of MX NB12.
Causes:
Remedy: The memory becomes full during scanning documents Reduce the number of sheets of documents, or change the resolution and the color mode in order to reduce the file size of the scan data, then retry sending again.