• Code: E16
• Description: 4th cassette misfeeding (paper not reaching the 4th cassette feed sensor)
• Remedy: Open the feed cover. Is there any paper in front of the 4th cassette feed sensor? YES Remove the paper. NO Is the 4th cassette feed sensor working? (Perform the input check in the test mode: 03-[ENERGY SAVER]OFF/[5]/[B]) NO 1. Check if the connector of the 4th cassette feed sensor is disconnected. 2. Check if the connector J350 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open-circuited. 4. Check if the conductor patterns on the LGC board are short- or open-circuited. 5. Replace the LGC board. 6. Replace the 4th cassette feed sensor. YES Is the 4th cassette feed clutch working? (Perform the output check in the test mode: 03-228) NO 1. Check if the connector of the 4th cassette feed clutch is disconnected. 2. Check if the connector J350 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open-circuited. 4. Check if the conductor patterns on the LGC board are short- or open-circuited. 5. Replace the 4th cassette feed clutch. 6. Replace the LGC board. YES Check the 4th cassette feed roller and separation roller. Replace them if they are worn out.

• Code: E18
• Description: Tandem LCF misfeeding (paper not reaching the tandem LCF feed sensor)
• Remedy:

• Code: E19
• Description: External LCF misfeeding (paper not reaching the external LCF feed sensor)
• Remedy: Open the LCF (release from the copier) side cover. Is there any paper in front of the LCF feed sensor? YES Remove the paper. NO Is the LCF feed sensor working? (Perform the input check in the test mode: 03-[ENERGY SAVER]OFF/[1]/[B]) NO 1. Check if the connector of the LCF feed sensor is disconnected. 2. Check if either of the connectors J801 to J804 on the LCF board is disconnected. 3. Check if the connector J346 on the LGC board is disconnected. 4. Check if the connector pins are disconnected and the harnesses are open-circuited. 5. Check if the conductor patterns on the LCF board and LGC board are short- or open-circuited. 6. Replace the LCF feed sensor. 7. Replace the LCF board. 8. Replace the LGC board. YES Is the LCF transport motor working? (Perform the output check in the test mode: 03-122/172) NO 1. Check if the connector of the transport motor is disconnected. 2. Check if any of the connectors J801 to 804 on the LCF board is disconnected. 3. Check if there is the abnormality of the transport driving mechanism. YES Is the LCF feed clutch working? (Perform the output check in the test mode: 03-272) NO 1. Check if the connector of the LCF feed clutch is disconnected. 2. Check if any of the connectors J801 to 804 on the LCF board is disconnected. 3. Check if the connector J346 on the LGC board is disconnected. 4. Check if the connector pins are disconnected and the harnesses are open-circuited. 5. Check if the conductor patterns on the LCF board and LGC board are short- or open-circuited. 6. Replace the LCF feed clutch. 7. Replace the LCF board. 8. Replace the LGC board. YES 1. Check if there is abnormality of the transport driving mechanism. 2. Check the LCF feed roller and separation roller. Replace them if they are worn out.

• Code: E20
• Description: Paper fed from the 1st cassette (not reaching the registration sensor)
• Remedy: Open the jam access cover. Is there any paper in front of the registration sensor? YES Remove the paper. NO Is the registration sensor working? (Perform the input check in the test mode: 03-[ENERGY SAVER]ON/[4]/[E]) NO 1. Check if the connector of the registration sensor is disconnected. 2. Check if the connector J341 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open-circuited. 4. Check if the conductor pattern on the LGC board is short- or open-circuited. 5. Replace the registration sensor. 6. Replace the LGC board. YES Is the 1st cassette feed clutch working? (Perform the output check in the test mode: 03-201) NO 1. Check if the connector of the 1st cassette feed clutch is disconnected. 2. Check if the connector J329 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open-circuited. 4. Check if the conductor pattern on the LGC board for short- or open-circuited. 5. Replace the upper cassette feed clutch. 6. Replace the LGC board. YES Check the 1st cassette feed roller and separation roller. Replace them if they are worn out.

• Code: E21
• Description: Paper fed from the 1st cassette (not reaching the 1st cassette transport sensor)
• Remedy: Open the feed cover. Is there paper in front of the 1st cassette transport sensor? YES Remove the paper. NO Is the 1st cassette transport sensor working? (Perform the input check in the test mode: 03-[ENERGY SAVER]OFF/[2]/[B]) NO 1. Check if the connector of the 1st cassette transport sensor is disconnected. 2. Check if the connector J328, 329,350 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open-circuited. 4. Check if the conductor pattern on the LGC board is short- or open-circuited. 5. Replace the 1st cassette transport sensor. 6. Replace the LGC board. YES Are the transport clutches working? (Perform the output check in the test mode: 03-202, 203, 210) NO 1. Check if the connectors of the transport clutches are disconnected. 2. Check if the connector J328, 329, 350 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open-circuited. 4. Check if the conductor pattern on the LGC board is short- or open-circuited. 5. Replace the transport clutches. 6. Replace the LGC board. YES Check the transport roller. Replace it if it is worn out.

• Code: E22
• Description: Paper fed from the 2nd cassette (not reaching the registration sensor)
• Remedy: Open the bypass unit cover. Is there paper in front of the registration sensor? YES Remove the paper. NO Is the registration sensor working? (Perform the input check in the test mode: 03-[ENERGY SAVER]ON/[4]/[E] NO 1. Check if the connector of the registration sensor is disconnected. 2. Check if the connector J341 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open-circuited. 4. Check if the conductor pattern on the LGC board is short- or open-circuited. 5. Replace the registration sensor. 6. Replace the LGC board. YES Are the transport clutches working? (Perform the output check in the test mode: 03-202, 203, 210) NO 1. Check if the connectors of the transport clutches are disconnected. 2. Check if the connector J328, 329, 350 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open-circuited. 4. Check if the conductor pattern on the LGC board is short- or open-circuited. 5. Replace the transport clutches. 6. Replace the LGC board. YES Check the transport roller. Replace it if it is worn out.

• Code: E23
• Description: Paper fed from the 2nd cassette (not reaching the 1st cassette transport sensor)
• Remedy: Open the feed cover. Is there paper in front of the 1st cassette transport sensor? YES Remove the paper. NO Is the 1st cassette transport sensor working? (Perform the input check in the test mode: 03-[ENERGY SAVER]OFF/[2]/[B]) NO 1. Check if the connector of the 1st cassette transport sensor is disconnected. 2. Check if the connector J328, 329,350 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open-circuited. 4. Check if the conductor pattern on the LGC board is short- or open-circuited. 5. Replace the 1st cassette transport sensor. 6. Replace the LGC board. YES Are the transport clutches working? (Perform the output check in the test mode: 03-202, 203, 210) NO 1. Check if the connectors of the transport clutches are disconnected. 2. Check if the connector J328, 329, 350 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open-circuited. 4. Check if the conductor pattern on the LGC board is short- or open-circuited. 5. Replace the transport clutches. 6. Replace the LGC board. YES Check the transport roller. Replace it if it is worn out.

• Code: E24
• Description: Paper fed from the 2nd cassette (not reaching the 2nd cassette transport sensor)
• Remedy: Open the feed cover. Is there paper in front of the 2nd cassette transport sensor? YES Remove the paper. NO Is the 2nd cassette transport sensor working? (Perform the input check in the test mode: 03-[ENERGY SAVER]OFF/[3]/[B]) NO 1. Check if the connector of the 2nd cassette transport sensor is disconnected. 2. Check if the connector J328,329,350 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open-circuited. 4. Check if the conductor pattern on the LGC board is short- or open-circuited. 5. Replace the 2nd cassette transport sensor. 6. Replace the LGC board. YES Are the transport clutches working? (Perform the output check in the test mode: 03-203, 210, 226) NO 1. Check if the connectors of the transport clutches are disconnected. 2. Check if the connector J328, 329, 350 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open-circuited. 4. Check if the conductor pattern on the LGC board is short- or open-circuited. 5. Replace the transport clutches. 6. Replace the LGC board. YES Check the transport roller. Replace it if it is worn out.