Remedy: 1 Turn the printer off, and remove the rear cover. Check the connector JHVPS1 for proper connection to the system card, the cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Replace the top access cover assembly. Go to step 2. 2 Disconnect JHVPS1 from system card and HVPS. Check for the following continuity. Is continuity present? Go to step 3. Replace the top access cover assembly. 3 Remove the HVPS. Check for continuity between the contacts (yellow1 and yellow2, cyan1 and cyan2, magenta1 and magenta2, or black1 and black2) on the transfer contact assembly. Is continuity present? Go to step 4. Replace the transfer contact assembly. 4 Replace the HVPS. Does the error clear? Problem solved. Replace the system card.
Code: 947.02
Display: 947.02 Transfer Roll
Description: Cyan transfer roll has failed.
Remedy: 1 Turn the printer off, and remove the rear cover. Check the connector JHVPS1 for proper connection to the system card, the cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Replace the top access cover assembly. Go to step 2. 2 Disconnect JHVPS1 from system card and HVPS. Check for the following continuity. Is continuity present? Go to step 3. Replace the top access cover assembly. 3 Remove the HVPS. Check for continuity between the contacts (yellow1 and yellow2, cyan1 and cyan2, magenta1 and magenta2, or black1 and black2) on the transfer contact assembly. Is continuity present? Go to step 4. Replace the transfer contact assembly. 4 Replace the HVPS. Does the error clear? Problem solved. Replace the system card.
Code: 947.03
Display: 947.03 Transfer Roll
Description: Magenta transfer roll has failed.
Remedy: 1 Turn the printer off, and remove the rear cover. Check the connector JHVPS1 for proper connection to the system card, the cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Replace the top access cover assembly. Go to step 2. 2 Disconnect JHVPS1 from system card and HVPS. Check for the following continuity. Is continuity present? Go to step 3. Replace the top access cover assembly. 3 Remove the HVPS. Check for continuity between the contacts (yellow1 and yellow2, cyan1 and cyan2, magenta1 and magenta2, or black1 and black2) on the transfer contact assembly. Is continuity present? Go to step 4. Replace the transfer contact assembly. 4 Replace the HVPS. Does the error clear? Problem solved. Replace the system card.
Code: 947.04
Display: 947.04 Transfer Roll
Description: Black transfer roll has failed.
Remedy: 1 Turn the printer off, and remove the rear cover. Check the connector JHVPS1 for proper connection to the system card, the cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Replace the top access cover assembly. Go to step 2. 2 Disconnect JHVPS1 from system card and HVPS. Check for the following continuity. Is continuity present? Go to step 3. Replace the top access cover assembly. 3 Remove the HVPS. Check for continuity between the contacts (yellow1 and yellow2, cyan1 and cyan2, magenta1 and magenta2, or black1 and black2) on the transfer contact assembly. Is continuity present? Go to step 4. Replace the transfer contact assembly. 4 Replace the HVPS. Does the error clear? Problem solved. Replace the system card.
Code: 950.00 ... 950.29
Display: 950.00–950.29 NVRAM Mismatch
Description: Mismatch between operator panel assembly NVRAM and system card NVRAM.
Remedy: 1 Has the operator panel assembly been recently replaced? Replace the operator panel assembly with a new, and not previously installed operator panel assembly. Replace the system card with a new, and not previously installed system card.
Code: 950.30 ... 950.60
Display: 950.30–950.60 NVRAM Mismatch
Description: Mismatch between system card NVRAM and smart chip card or printhead NVRAM.
Remedy: Models 205CP only: 1 Has the smart chip card been recently replaced? Replace the smart chip card with a new, and not previously installed smart chip card. Replace the system card with a new, and not previously installed system card. Models 220CP only: 1 Has the printhead been recently replaced? Replace the printhead with a new, and not previously installed smart chip card. Replace the system card with a new, and not previously installed system card.
Code: 951.01 ... 951.99
Display: 951.01–951.99 NVRAM Failure
Description: Smart chip card or printhead NVRAM failure.
Remedy: POR the printer. • For 205CP: if the error message persists, replace the smart chip card. • For 220CP: if the error message persists, replace the printhead.
Code: 952.01 ... 952.99
Display: 952.01–952.99 NV Failure:n
Description: CRC error has occurred. This is recoverable.