• Code: E951
• Description: Stop jam at the job separator transport sensor: The trailing edge of the paper does not pass the job separator transport sensor.
• Remedy: Open the JSP cover. Is there any paper on the transport path? YES Remove the paper. NO Is the JSP feed sensor working? (Perform the input check in the test mode: 03-[FAX]ON/[3]/[H]) NO 1) Check if the connector of the JSP feed sensor is disconnected. 2) Check if either of the connectors CN260 or CN262 on the JSP board is disconnected. 3) Check if the connector CN306 on the LGC board is disconnected. 4) Check if the connector pins are disconnected and the harnesses are open circuited. 5) Check if the conductor patterns on the JSP board and LGC board are short circuited or open circuited. 6) Replace the JSP feed sensor. 7) Replace the JSP board. 8) Replace the LGC board. YES 1) Replace the JSP board. 2) Replace the LGC board.

• Code: E960
• Description: Jam not reaching the offset tray transport sensor: The paper has passed through the exit sensor does not reach the offset tray transport sensor.
• Remedy: Open the OCT cover. Is there any paper on the transport path? YES Remove the paper. NO Is the OCT feed sensor working? (Perform the input check in the test mode: 03-[FAX]ON/[3]/[H]) NO 1) Check if the connector of the OCT feed sensor is disconnected. 2) Check if either of the connectors CN260 or CN262 on the OCT board is disconnected. 3) Check if the connector CN306 on the LGC board is disconnected. 4) Check if the connector pins are disconnected and the harnesses are open circuited. 5) Check if the conductor patterns on the OCT board and LGC board are short circuited or open circuited. 6) Replace the OCT feed sensor. 7) Replace the OCT board. 8) Replace the LGC board. YES 1) Replace the OCT board. 2) Replace the LGC board.

• Code: E961
• Description: Stop jam at the offset tray transport sensor: The trailing edge of the paper does not pass the offset tray transport sensor.
• Remedy: Open the OCT cover. Is there any paper on the transport path? YES Remove the paper. NO Is the OCT feed sensor working? (Perform the input check in the test mode: 03-[FAX]ON/[3]/[H]) NO 1) Check if the connector of the OCT feed sensor is disconnected. 2) Check if either of the connectors CN260 or CN262 on the OCT board is disconnected. 3) Check if the connector CN306 on the LGC board is disconnected. 4) Check if the connector pins are disconnected and the harnesses are open circuited. 5) Check if the conductor patterns on the OCT board and LGC board are short circuited or open circuited. 6) Replace the OCT feed sensor. 7) Replace the OCT board. 8) Replace the LGC board. YES 1) Replace the OCT board. 2) Replace the LGC board.

• Code: E9F0
• Description: Punching jam: Punching is not performed properly. [MJ-1025 (When MJ-6005 is installed)]
• Remedy: MJ-1025 Is there any paper remaining on the transport path in the finisher or equipment? YES Remove the paper. NO Is the connector J1006 on the punch controller PC board disconnected? Is the harness connecting the punch controller PC board and punch home position sensor (PI1P) open circuited? YES Connect the connector securely. Replace the harness. NO Is the punch home position sensor working properly? l NO 1) Connect the connector of the punch home position sensor securely. 2) Replace the punch home position sensor. YES Replace the punch controller PC board.

• Code: EA10
• Description: Paper transport delay jam: The paper which has passed the bridge unit does not reach the inlet sensor. [MJ-1022/1025]
• Remedy: MJ-1022 Is there any paper remaining on the transport path in the finisher or equipment? YES Remove the paper. NO Is the connector J10 on the finisher controller PC board disconnected? Is the harness connecting the finisher controller PC board and inlet sensor (S2) open circuited? YES Connect the connector securely. Replace the harness. NO Is the inlet sensor working normally? (Check the movement of the actuator.) ll NO 1) Connect the connector of the inlet sensor securely. 2) Attach the actuator securely if its shaft is out of place. 3) Replace the inlet sensor. YES Replace the finisher controller PC board. MJ-1025 Is there any paper remaining on the transport path in the finisher or equipment? YES Remove the paper. NO Is the connector CN16 (inlet sensor) on the finisher controller PC board disconnected? Is the harness connecting the finisher controller PC board and inlet sensor open-circuited? YES Connect the connector securely. Replace the harness. NO Is the inlet sensor working normally? (Check the movement of the actuator.) l NO 1) Attach the actuator securely if its shaft is out of place. 2) Replace the sensor. YES Replace the finisher controller PC board.

• Code: EA20
• Description: Paper transport stop jam: The paper does not pass through the inlet sensor. [MJ-1022/1025]
• Remedy: MJ-1022 Is there any paper remaining on the transport path in the finisher or equipment? YES Remove the paper. NO Is the connector J10 on the finisher controller PC board disconnected? Is the harness connecting the finisher controller PC board and inlet sensor (S2) open circuited? YES Connect the connector securely. Replace the harness. NO Is the inlet sensor working properly? (Check the movement of the actuator.) ll NO 1) Connect the connector of the inlet sensor securely. 2) Attach the actuator securely if its shaft is out of place. 3) Replace the inlet sensor. YES Replace the finisher controller PC board. MJ-1025 Is there any paper remaining on the transport path in the finisher? YES Remove the paper. NO Is the connector CN16 (inlet sensor) on the finisher controller PC board disconnected? Is the harness connecting the finisher controller PC board and inlet sensor open-circuited? YES Connect the connector securely. Replace the harness. NO Is the inlet sensor working normally? (Check the movement of the actuator.) l NO 1) Attach the actuator securely if its shaft is out of place. 2) Replace the sensor. YES Replace the finisher controller PC board.

• Code: EA30
• Description: Power-ON jam: Paper exists at the inlet sensor when power is turned ON. [MJ-1022/1025]
• Remedy: MJ-1022 Is there any paper remaining on the transport path in the finisher? YES Remove the paper. NO Is the connector J10 on the finisher controller PC board disconnected? Is the harness connecting the finisher controller PC board and inlet sensor (S2) open circuited? YES Connect the connector securely. Replace the harness. NO Is the inlet sensor working properly? (Check the movement of the actuator.) ll NO 1) Connect the connector of the inlet sensor securely. 2) Attach the actuator securely if its shaft is out of place. 3) Replace the inlet sensor. YES Replace the finisher controller PC board. MJ-1025 Is there any paper remaining on the transport path in the finisher or equipment? YES Remove the paper. NO Is the connector CN16 (inlet sensor, folding position sensor) on the finisher controller PC board disconnected? Is the connector J1007 (photosensor PC board) on the punch controller PC board disconnected? Is the harness between the finisher controller PC board and each sensor (inlet sensor, folding position sensor, and punch controller PC board open-circuited? Is the harness connecting the punch controller PC board and photosensor PC board opencircuited? YES Connect the connector securely. Replace the harness. NO Are the inlet sensor and holding position sensor working properly? Is the photosensor PC board working properly? l NO 1) Attach the actuator securely if its shaft is out of place. 2) Replace the sensor. YES Replace the finisher controller PC board. Replace the punch controller PC board.

• Code: EA40
• Description: Door open jam: The finisher has been released from the equipment during printing. [MJ-1022/1025]
• Remedy: MJ-1022 Is there any paper remaining on the transport path in the finisher or equipment? YES Remove the paper. NO Is the finisher connected with the equipment? NO Connect the finisher with the equipment. YES Is the connector J11 on the finisher controller PC board disconnected? Is the harness connecting the finisher controller PC board and joint sensor (S4) open circuited? YES Connect the connector securely. Replace the harness. NO Is the joint sensor working properly? l NO 1) Connect the connector of the joint sensor securely. 2) Replace the joint sensor. YES Replace the finisher controller PC board. MJ-1025 Is the finisher connected with the equipment? Are the upper cover and front door of the finisher closed? l YES 1) Connect the finisher with the equipment. 2) Close the cover and door of the finisher. NO Is any of the connectors CN4 (upper cover sensor and front door sensor) and CN8 (joint switch) on the finisher controller PC board disconnected? Is the harness connecting the finisher controller PC board and each sensor (upper cover sensor or front door sensor) open-circuited? Is the harness connecting the finisher controller PC board and joint switch (MS2) open-circuited? YES Connect the connector securely. Replace the harness. NO Are the joint switch, upper cover sensor and front door sensor working properly? NO 1) Attach the actuator securely if its shaft is out of place. 2) Replace the switch or sensor. YES Replace the finisher controller PC board.