• Code: EA10
• Description: Paper transport delay jam: The paper which has passed the bridge unit does not reach the inlet sensor.[MJ-1031/1101] The paper which has passed the bridge unit does not reach the inlet sensor. [MJ-1106]
• Causes: MJ-1031 Finisher controller PC board Inlet sensor
  MJ-1101 Entrance sensor Finisher controller PC board
• Remedy: MJ-1031 Finisher controller PC board • Board check • Connector check (J104) • Harness check Inlet sensor • Sensor check • Is the inlet sensor working properly? (Check the movement of the actuator.)
  MJ-1101 Entrance sensor Is there a disconnection of the connector, incorrect installation or breakage of the entrance sensor (S1)? Gate solenoid • Is the gap between the flapper and entrance roller shaft other than 0.60?0.20mm when the gate solenoid (SOL2) is pulled? • Is the harness between the gate solenoid (SOL2) and the finisher control PC board (CN22) disconnected or open circuited? Entrance motor Is the harness between the entrance motor (M1) and the finisher control PC board (CN7) disconnected or open circuited?

• Code: EA20
• Description: Paper transport stop jam: The paper does not pass through the inlet sensor. The paper which has passed through the inlet sensor does not reach the feeding sensor. [MJ- 1101/1106]
• Causes: Finisher controller PC board Entrance sensor Transport sensor
  Finisher controller PC board
  Entrance sensor (S1) Finisher control PC board (FIN)
• Remedy: MJ-1031 All Finisher controller PC board • Board check • Connector check (J104) • Harness check Entrance sensor • Sensor check • Is the inlet sensor working properly? (Check the movement of the actuator.)
  MJ-1101 Transport sensor • Sensor check • Connector check (S2) • Harness check Finisher controller PC board Board check(CN22)
  MJ-1106 Finisher Check if there is any paper in the finisher or on the transport path of the equipment and remove it if there is. Entrance sensor (S1) • Sensor check • Connector check • Harness check Finisher control PC board (FIN) • Board check • Connector check (CN26) • Harness check

• Code: EA21
• Description: Paper size error jam: Paper does not reach the sensor because the paper is shorter than spec. [MJ-1101/1106]
• Causes: Entrance sensor Transport sensor Finisher contoller PC board
• Remedy: MJ-1101 Entrance sensor • Sensor check(S1) • Connector check (CN7, CN22) • Harness check Transport sensor • Sensor check(S2) • Connector check (CN7, CN22) • Harness check
  MJ-1106 Finisher Check if there is any paper in the finisher or on the transport path of the equipment and remove it if there is. Entrance sensor (S1) • Sensor check • Connector check • Harness check Transport sensor (S2) • Sensor check • Connector check • Harness check Finisher control PC board (FIN) • Board check • Connector check (CN6, CN26) • Harness check

• Code: EA22
• Description: Paper transport jam (Finisher paper punching edge detection sensor): The paper position sensor on the Finisher transport path detects paper shorter than the acceptable paper size. [MJ-1101/1106]
• Causes: Entrance sensor Transport sensor Finisher contoller PC board
• Remedy: MJ-1101 Entrance sensor • Sensor check(S1) • Connector check (CN7, CN22) • Harness check Transport sensor • Sensor check(S2) • Connector check (CN7, CN22) • Harness check
  MJ-1106 Finisher Check if there is any paper in the finisher or on the transport path of the equipment and remove it if there is. Entrance sensor (S1) • Sensor check • Connector check • Harness check Transport sensor (S2) • Sensor check • Connector check • Harness check Finisher control PC board (FIN) • Board check • Connector check (CN6, CN26) • Harness check

• Code: EA23
• Description: Paper transport jam (transport sensor): Paper being transported on the Finisher transport path is stopped at the outlet sensor at 27.56 inches or longer. [MJ-1101/1106]
• Causes: MJ-1101 Entrance sensor Transport sensor Finisher contoller PC board
  MJ-1106 Entrance sensor (S1) Transport sensor (S2) Processing tray sensor (S12) Assist arm motor (M10) buffer tray guide motor (M2) Finisher control PC board (FIN)
• Remedy: MJ-1101 Paper jam in finisher section Paper transport stop jam (transport sensor) Paper transport stop jam (between entrance & transport sensor) Paper transport stop jam (after paper stack exit) Paper transport stop jam (stop command request) Paper transport stop jam (paper not inserted) Paper transport stop jam (paper holder plate operation delay) Paper transport stop jam (stack transport delay) Entrance sensor • Sensor check(S1) • Connector check (CN7, CN22) • Harness check Transport sensor • Sensor check(S2) • Connector check (CN7, CN22) • Harness check
  MJ-1106 Finisher Check if there is any paper in the finisher or on the transport path of the equipment and remove it if there is. Entrance sensor (S1) • Sensor check • Connector check • Harness check Transport sensor (S2) • Sensor check • Connector check • Harness check Processing tray sensor (S12) • Sensor check • Connector check • Harness check Paper holding cam Is there any mechanical problem when the paper holding cam is rotated? Assist arm motor (M10) • Motor check • Connector check • Harness check Buffer tray guide Open and close the buffer tray guide. If there is any mechanical problem, fix its mechanism. buffer tray guide motor (M2) • Motor check • Connector check • Harness check Finisher control PC board (FIN) • Board check • Connector check (CN6, CN13, CN11, CN18, CN26) • Harness check

• Code: EA24
• Description: Paper transport jam (between entrance and transport sensors): The leading edge of paper which has passed the entrance sensor on the Finisher transport path does not reach the transport sensor. [MJ-1101/1106
• Causes: MJ-1101 Entrance sensor Transport sensor Finisher contoller PC board
  MJ-1106 Entrance sensor (S1) Transport sensor (S2) Processing tray sensor (S12) Assist arm motor (M10) buffer tray guide motor (M2) Finisher control PC board (FIN)
• Remedy: MJ-1101 Paper jam in finisher section Paper transport stop jam (transport sensor) Paper transport stop jam (between entrance & transport sensor) Paper transport stop jam (after paper stack exit) Paper transport stop jam (stop command request) Paper transport stop jam (paper not inserted) Paper transport stop jam (paper holder plate operation delay) Paper transport stop jam (stack transport delay) Entrance sensor • Sensor check(S1) • Connector check (CN7, CN22) • Harness check Transport sensor • Sensor check(S2) • Connector check (CN7, CN22) • Harness check
  MJ-1106 Finisher Check if there is any paper in the finisher or on the transport path of the equipment and remove it if there is. Entrance sensor (S1) • Sensor check • Connector check • Harness check Transport sensor (S2) • Sensor check • Connector check • Harness check Processing tray sensor (S12) • Sensor check • Connector check • Harness check Paper holding cam Is there any mechanical problem when the paper holding cam is rotated? Assist arm motor (M10) • Motor check • Connector check • Harness check Buffer tray guide Open and close the buffer tray guide. If there is any mechanical problem, fix its mechanism. buffer tray guide motor (M2) • Motor check • Connector check • Harness check Finisher control PC board (FIN) • Board check • Connector check (CN6, CN13, CN11, CN18, CN26) • Harness check

• Code: EA25
• Description: Paper transport jam (after paper stack exit): The finishing tray paper detection sensor detects paper after a stack of paper exits from the finishing tray. [MJ-1101/1106]
• Causes: MJ-1101 Entrance sensor Transport sensor Finisher contoller PC board
  MJ-1106 Entrance sensor (S1) Transport sensor (S2) Processing tray sensor (S12) Assist arm motor (M10) buffer tray guide motor (M2) Finisher control PC board (FIN)
• Remedy: MJ-1101 Paper jam in finisher section Paper transport stop jam (transport sensor) Paper transport stop jam (between entrance & transport sensor) Paper transport stop jam (after paper stack exit) Paper transport stop jam (stop command request) Paper transport stop jam (paper not inserted) Paper transport stop jam (paper holder plate operation delay) Paper transport stop jam (stack transport delay) Entrance sensor • Sensor check(S1) • Connector check (CN7, CN22) • Harness check Transport sensor • Sensor check(S2) • Connector check (CN7, CN22) • Harness check
  MJ-1106 Finisher Check if there is any paper in the finisher or on the transport path of the equipment and remove it if there is. Entrance sensor (S1) • Sensor check • Connector check • Harness check Transport sensor (S2) • Sensor check • Connector check • Harness check Processing tray sensor (S12) • Sensor check • Connector check • Harness check Paper holding cam Is there any mechanical problem when the paper holding cam is rotated? Assist arm motor (M10) • Motor check • Connector check • Harness check Buffer tray guide Open and close the buffer tray guide. If there is any mechanical problem, fix its mechanism. buffer tray guide motor (M2) • Motor check • Connector check • Harness check Finisher control PC board (FIN) • Board check • Connector check (CN6, CN13, CN11, CN18, CN26) • Harness check

• Code: EA26
• Description: Paper transport jam (stop command request): A command to stop equipment operation is received while paper is being transported in the Finisher. [MJ-1101/1106]
• Causes: MJ-1101 Entrance sensor Transport sensor Finisher contoller PC board
  MJ-1106 Entrance sensor (S1) Transport sensor (S2) Processing tray sensor (S12) Assist arm motor (M10) buffer tray guide motor (M2) Finisher control PC board (FIN)
• Remedy: MJ-1101 Paper jam in finisher section Paper transport stop jam (transport sensor) Paper transport stop jam (between entrance & transport sensor) Paper transport stop jam (after paper stack exit) Paper transport stop jam (stop command request) Paper transport stop jam (paper not inserted) Paper transport stop jam (paper holder plate operation delay) Paper transport stop jam (stack transport delay) Entrance sensor • Sensor check(S1) • Connector check (CN7, CN22) • Harness check Transport sensor • Sensor check(S2) • Connector check (CN7, CN22) • Harness check
  MJ-1106 Finisher Check if there is any paper in the finisher or on the transport path of the equipment and remove it if there is. Entrance sensor (S1) • Sensor check • Connector check • Harness check Transport sensor (S2) • Sensor check • Connector check • Harness check Processing tray sensor (S12) • Sensor check • Connector check • Harness check Paper holding cam Is there any mechanical problem when the paper holding cam is rotated? Assist arm motor (M10) • Motor check • Connector check • Harness check Buffer tray guide Open and close the buffer tray guide. If there is any mechanical problem, fix its mechanism. buffer tray guide motor (M2) • Motor check • Connector check • Harness check Finisher control PC board (FIN) • Board check • Connector check (CN6, CN13, CN11, CN18, CN26) • Harness check