• Code: E01
• Description: Paper leading edge not reaching the exit sensor
• Remedy: Is the fuser motor rotating? Y: Is the harness between the LGC board and the exit sensor open-circuited?
  Is the connector of the paper exit sensor or the connector J123 on the LGC board disconnected? Y: Reconnect the connector. Replace the harness.
  N: 1. Replace the exit sensor. 2. Replace the LGC board. N: Is the harness between the LGC board and the paper exit sensor open-circuited? Is the fuser motor connector or the connector J122 on the LGC board disconnected? Y: Reconnect the connector. Replace the harness. N: 1. Replace the fuser motor. 2. Replace the LGC board.
  Where was the paper stopped?
  Near the exit sensor (paper not damaged) Are the registration seRemove the paper after the fuser unit cools down.nsor and paper exit sensor functioning properly? (Does the actuator return normally?) Y: 1. In the tRemove the paper after the fuser unit cools down.est mode (03) check if each sensor is functioning. 2. Reconnect each sensor connector. N: Repair the actuator if it has come off. Before reaching the fuser unit Did the paper stop, curling upward excessively? Y: Replace the paper in the cassette.
  From the transfer belt surface to the exit sensor Do the size of paper and the size set match? N: Make the sizes match. Y: Is the transfer belt moving? Is the black drum motor or the transfer belt motor stopped? Or is any abnormal noise heard from one of them due to loss of synchronism? Y: 1. Reduce the mechanical load by adjusting the drive system. Remove any foreign matter. 2. Check the motor connector, and the connector J130 on the LGC board. 3. Replace the motor. 4. Replace the LGC board.
  No paper found Is the paper attached to the fuser belt? Remove the paper after the fuser unit cools down.

• Code: E02
• Description: Paper trailing edge not passing the exit sensor
• Remedy: Is the fuser motor rotating? Y: Is the harness between the LGC board and the exit sensor open-circuited?
  Is the connector of the paper exit sensor or the connector J123 on the LGC board disconnected? Y: Reconnect the connector. Replace the harness.
  N: 1. Replace the exit sensor. 2. Replace the LGC board. N: Is the harness between the LGC board and the paper exit sensor open-circuited? Is the fuser motor connector or the connector J122 on the LGC board disconnected? Y: Reconnect the connector. Replace the harness. N: 1. Replace the fuser motor. 2. Replace the LGC board.
  Where was the paper stopped?
  Near the exit sensor (paper not damaged) Are the registration seRemove the paper after the fuser unit cools down.nsor and paper exit sensor functioning properly? (Does the actuator return normally?) Y: 1. In the tRemove the paper after the fuser unit cools down.est mode (03) check if each sensor is functioning. 2. Reconnect each sensor connector. N: Repair the actuator if it has come off. Before reaching the fuser unit Did the paper stop, curling upward excessively? Y: Replace the paper in the cassette.
  From the transfer belt surface to the exit sensor Do the size of paper and the size set match? N: Make the sizes match. Y: Is the transfer belt moving? Is the black drum motor or the transfer belt motor stopped? Or is any abnormal noise heard from one of them due to loss of synchronism? Y: 1. Reduce the mechanical load by adjusting the drive system. Remove any foreign matter. 2. Check the motor connector, and the connector J130 on the LGC board. 3. Replace the motor. 4. Replace the LGC board.
  No paper found Is the paper attached to the fuser belt? Remove the paper after the fuser unit cools down.

• Code: E03
• Description: Paper remaining inside the copier at power ON
• Remedy: Is any paper remaining inside the copier? Y: Remove the paper. N: Refer to [E01], [E02] and [E11] to [E26].

• Code: E11
• Description: Paper misfeed from the ADU
• Remedy: Is any paper remaining in the paper feed area inside the ADU? Y: Remove the paper. N: Is the connector J104 on the LGC board disconnected? Is the harness between the LGC board and the ADU drawer connector open-circuited? Y: Reconnect the connector. Replace the harness. N: 1. Replace the LGC board. 2. Replace the ADU.

• Code: E12
• Description: Paper misfeed from the bypass tray
• Remedy: Is any paper set in the bypass tray? Y: Does the paper remain within the specified paper weight and stack height ? Y: Is there any foreign matter such as scrap of paper in the paper transport path from the bypass feed section up to the registration rollers? Y: Eliminate the foreign matter. N: Check if the bypass pick-up roller, bypass feed roller or separation roller is not deteriorated. Replace them if necessary. N: Keep to the paper weight and stack height described in the specification. N: Is the bypass paper sensor functioning properly? (Does the actuator return normally?) Y: 1. In the test mode (03) check if the bypass paper sensor is functioning. 2. Reconnect the bypass paper sensor connector. N: Repair the actuator if it has come off.

• Code: E13
• Description: Paper misfeed from the 1st cassette
• Remedy: Open the side door; does any paper remain in the paper path from the cassette? Y: Remove the paper. N: Is the width of the side guide set too narrow for the paper width? Y: Set the side guide wider. (When the tray is being lifted, make sure that a gap is left between the paper and the side guide.) N: Is the harness between the LGC board and the cassette feed-jam sensor open-circuited? Is the cassette feed-jam sensor connector or the connector J106 or J107 on the LGC board disconnected? Y: Reconnect the connector. Replace the harness. N: 1. Replace the cassette feed-jam sensor. 2. Replace the LGC board.

• Code: E14
• Description: Paper misfeed from the 2nd cassette
• Remedy: Open the side door; does any paper remain in the paper path from the cassette? Y: Remove the paper. N: Is the width of the side guide set too narrow for the paper width? Y: Set the side guide wider. (When the tray is being lifted, make sure that a gap is left between the paper and the side guide.) N: Is the harness between the LGC board and the cassette feed-jam sensor open-circuited? Is the cassette feed-jam sensor connector or the connector J106 or J107 on the LGC board disconnected? Y: Reconnect the connector. Replace the harness. N: 1. Replace the cassette feed-jam sensor. 2. Replace the LGC board.

• Code: E15
• Description: Paper misfeed from the 3rd cassette
• Remedy: Open the side door; does any paper remain in the paper path from the cassette? Y: Remove the paper. N: Is the width of the side guide set too narrow for the paper width? Y: Set the side guide wider. (When the tray is being lifted, make sure that a gap is left between the paper and the side guide.) N: Is the harness between the LGC board and the cassette feed-jam sensor open-circuited? Is the cassette feed-jam sensor connector or the connector J106 or J107 on the LGC board disconnected? Y: Reconnect the connector. Replace the harness. N: 1. Replace the cassette feed-jam sensor. 2. Replace the LGC board.