• Code: E930
• Description: Jam at the bridge unit transport sensor-2: The trailing edge of the paper does not reach the bridge unit transport sensor-2 after its leading edge has reached the bridge unit transport sensor-1.
• Remedy: Is there any paper remaining inside the bridge unit? YES Remove the paper. NO Are the bridge unit transport sensors-1 and -2 working? (Perform the input check:03-[FAX]ON/[3]/[H], /[3]/[E]) NO 1. Check if the connectors of the bridge unit transport sensors-1 and -2 are disconnected. 2. Check if the connector J512 of the bridge unit is disconnected. 3. Check if the connector CN302 on the LGC board is disconnected. 4. Check if the connector pins are disconnected or the harnesses are opencircuited. 5. Check if the conductor pattern on the LGC board is short- or open-circuited. 6. Replace the bridge unit transport sensors-1 and -2. 7. Replace the LGC board. YES Is the bridge unit gate solenoid working? (Perform the output check: 03-232) NO 1. Check if the connector J512 of the bridge unit is disconnected. 2. Check if the connector CN302 on the LGC board is disconnected. 3. Check if the connector pins are disconnected or the harnesses are opencircuited. 4. Replace the bridge unit gate solenoid. 5. Replace the LGC board. YES Does the transport roller of the bridge unit work when the main motor is rotated? (Perform the output check: 03-101/151) NO Check the drive system of the equipment and bridge unit. YES Check if the rollers in the bridge unit are worn out.

• Code: E940
• Description: Stop jam at the bridge unit transport sensor-2: The trailing edge of the paper does not reach the bridge unit transport sensor-2 after its leading edge has reached the bridge unit transport sensor-2.
• Remedy: Is there any paper remaining inside the bridge unit? YES Remove the paper. NO Are the bridge unit transport sensors-1 and -2 working? (Perform the input check:03-[FAX]ON/[3]/[H], /[3]/[E]) NO 1. Check if the connectors of the bridge unit transport sensors-1 and -2 are disconnected. 2. Check if the connector J512 of the bridge unit is disconnected. 3. Check if the connector CN302 on the LGC board is disconnected. 4. Check if the connector pins are disconnected or the harnesses are opencircuited. 5. Check if the conductor pattern on the LGC board is short- or open-circuited. 6. Replace the bridge unit transport sensors-1 and -2. 7. Replace the LGC board. YES Is the bridge unit gate solenoid working? (Perform the output check: 03-232) NO 1. Check if the connector J512 of the bridge unit is disconnected. 2. Check if the connector CN302 on the LGC board is disconnected. 3. Check if the connector pins are disconnected or the harnesses are opencircuited. 4. Replace the bridge unit gate solenoid. 5. Replace the LGC board. YES Does the transport roller of the bridge unit work when the main motor is rotated? (Perform the output check: 03-101/151) NO Check the drive system of the equipment and bridge unit. YES Check if the rollers in the bridge unit are worn out.

• Code: E950
• Description: Jam not reaching the job separator transport sensor: The paper has passed through the exit sensor does not reach the job separator transport sensor.
• Remedy: Open the JSP cover. Is there any paper on the transport path? YES Remove the paper. NO Is the JSP feed sensor working? (Perform the input check in the test mode:03-[FAX]ON/[3]/[H]) NO 1. Check if the connector of the JSP feed sensor is disconnected. 2. Check if either of the connectors CN260 or CN261 on the JSP board is disconnected. 3. Check if the connector CN302 on the LGC board is disconnected. 4. Check if the connector pins are disconnected and the harnesses are opencircuited. 5. Check if the conductor patterns on the JSP board and LGC board are shortor open-circuited. 6. Replace the JSP feed sensor. 7. Replace the JSP board. 8. Replace the LGC board. YES 1. Replace the JSP board. 2. Replace the LGC board.

• Code: E951
• Description: Stop jam at the job separator transport sensor: The trailing edge of the paper does not pass the job separator transport sensor.
• Remedy: Open the JSP cover. Is there any paper on the transport path? YES Remove the paper. NO Is the JSP feed sensor working? (Perform the input check in the test mode:03-[FAX]ON/[3]/[H]) NO 1. Check if the connector of the JSP feed sensor is disconnected. 2. Check if either of the connectors CN260 or CN261 on the JSP board is disconnected. 3. Check if the connector CN302 on the LGC board is disconnected. 4. Check if the connector pins are disconnected and the harnesses are opencircuited. 5. Check if the conductor patterns on the JSP board and LGC board are shortor open-circuited. 6. Replace the JSP feed sensor. 7. Replace the JSP board. 8. Replace the LGC board. YES 1. Replace the JSP board. 2. Replace the LGC board.

• Code: E960
• Description: Jam not reaching the offset tray transport sensor: The paper has passed through the exit sensor does not reach the offset tray transport sensor.
• Remedy: Open the OCT cover. Is there any paper on the transport path? YES Remove the paper. NO Is the OCT feed sensor working? (Perform the input check in the test mode:03-[FAX]ON/[3]/[H]) NO 1. Check if the connector of the OCT feed sensor is disconnected. 2. Check if either of the connectors CN260 or CN261 on the OCT board is disconnected. 3. Check if the connector CN302 on the LGC board is disconnected. 4. Check if the connector pins are disconnected and the harnesses are opencircuited. 5. Check if the conductor patterns on the OCT board and LGC board are shortor open-circuited. 6. Replace the OCT feed sensor. 7. Replace the OCT board. 8. Replace the LGC board. YES 1. Replace the OCT board. 2. Replace the LGC board.

• Code: E961
• Description: Stop jam at the offset tray transport sensor: The trailing edge of the paper does not pass the offset tray transport sensor.
• Remedy: Open the OCT cover. Is there any paper on the transport path? YES Remove the paper. NO Is the OCT feed sensor working? (Perform the input check in the test mode:03-[FAX]ON/[3]/[H]) NO 1. Check if the connector of the OCT feed sensor is disconnected. 2. Check if either of the connectors CN260 or CN261 on the OCT board is disconnected. 3. Check if the connector CN302 on the LGC board is disconnected. 4. Check if the connector pins are disconnected and the harnesses are opencircuited. 5. Check if the conductor patterns on the OCT board and LGC board are shortor open-circuited. 6. Replace the OCT feed sensor. 7. Replace the OCT board. 8. Replace the LGC board. YES 1. Replace the OCT board. 2. Replace the LGC board.

• Code: E9F0
• Description: Finisher jam (Puncher unit)
  Punching jam: Punching is not performed properly. [MJ-1025 (When MJ-6005 is installed)]
• Remedy: MJ-1023/1024 Is there any paper remaining on the transport path in the finisher or equipment? YES Remove the paper. NO Is the connector J605A on the punch controller PC board disconnected? Is the harness connecting the punch controller PC board and punch home position sensor (PI63) open-circuited? YES Connect the connector securely. Replace the harness. NO Is the punch home position sensor working properly? NO 1. Connect the connector of the punch home position sensor securely. 2. Replace the punch home position sensor. YES Replace the punch controller PC board.

• Code: EA10
• Description: Paper transport delay jam: The paper which has passed the bridge unit does not reach the inlet sensor. [MJ-1022/1025]
• Remedy: MJ-1022 Is there any paper remaining on the transport path in the finisher or equipment? YES Remove the paper. NO Is the connector J10 on the finisher controller PC board disconnected? Is the harness connecting the finisher controller PC board and inlet sensor (S2) open-circuited? YES Connect the connector securely. Replace the harness. NO Is the inlet sensor working normally? (Check the movement of the actuator.) NO 1. Connect the connector of the inlet sensor securely. 2. Attach the actuator securely if its shaft is out of place. 3. Replace the inlet sensor. YES Replace the finisher controller PC board.
  MJ-1023/1024 Is there any paper remaining on the transport path in the finisher or equipment? YES Remove the paper. NO Is the connector J708 on the finisher controller PC board disconnected? Is the harness connecting the finisher controller PC board and inlet sensor (PI33) open-circuited? YES Connect the connector securely. Replace the harness. NO Is the inlet sensor working properly? (Check the movement of the actuator.) NO 1. Connect the connector of the inlet sensor securely. 2. Attach the actuator securely if its shaft is out of place. 3. Replace the inlet sensor. YES Replace the finisher controller PC board.