Các lỗi thường gặp

Code :
  • Code: C260
  • Description: Peak detection error: Lighting of the exposure lamp (white reference) is not detected when power is turned ON.
  • Causes: Lens unit SLG board Inverter Exposure lamp
  • Remedy: 1 Does the exposure lamp light? (Perform the output check: 03-267) Yes 2 No 3 2 CCD board SLG board • Check if the connectors on the CCD and SLG boards are disconnected. • Check if the shading correction plate is dirty. • Check if the conductor pattern on the CCD board is short circuited or open circuited. • Check if the conductor pattern on the SLG board is short circuited or open circuited. 3 Exposure lamp Inverter SLG board • Check if the connectors of the exposure lamp and inverter are disconnected. • Check the SLG board if the connector pin CN21 is disconnected or the harness is short circuited or open circuited. • Check if the conductor pattern on the SLG board is short circuited or open circuited.
  • Code: C270
  • Description: (1) Carriage home position sensor not turning OFF within a specified period of time: The carriage does not shift from its home position in a specified time.
    (2) Downloading firmware with an incorrect model. If the error occurs, the exposure lamp lights twice at the same time.
  • Causes: SLG board
  • Remedy: 1 Are the carriages slightly moved to the feeding direction?/Are the carriages staying at a position other than home position? Yes Check if the circuits of the SLG board are abnormal. No 2 2 SLG board • Check if the connector pin is disconnected or the harness is short circuited or open circuited. • Check if the conductor pattern on the SLG board is short circuited or open circuited. • If the model of the firmware downloaded is incorrect, a C270 error (exposure lamp blinks twice) occurs. If the exposure lamp blinks twice, download the correct ROM.
  • Code: C280
  • Description: Carriage home position sensor not going ON within a specified time
  • Causes: Home position sensor SLG board
  • Remedy: 1 Do the carriages make a big noise after they arrive at the home position? Yes 2 No 3 2 Home position sensor SLG board The carriage home position sensor is not turned ON. • Check if the connector of the sensor is disconnected. • Check if the circuits of the SLG board are abnormal. 3 SLG board The carriages are stopped at the home position and do not move. • Check if the connector pins are disconnected or the harnesses are short circuited or open circuited. • Check if the conductor pattern on the SLG board is short circuited or open circuited.
  • Code: C290
  • Description: Scanner fuse blowout: 24V power for the scanning system is not supplied at the scanner warming-up after power-ON.
  • Causes: Fuse in the scanning system SLG board
  • Remedy: 1 Power supply unit Check if any fuse in the scanning system is blown out. 2 SLG board Check if the conductor pattern on the SLG board is short circuited or open circuited. Check if the 24V output and the grounding wire are normal.
  • Code: C370
  • Description: Transfer belt motor abnormality (Drum TBU motor abnormality)
  • Causes: Transfer belt motor LGC board
  • Remedy: Transfer belt unit • Connector check (J578) • Check if the transport belt unit is working normally. Transfer belt motor Connector check LGC board Connector check (CN332) Transfer belt Check if it’s normal Release detection sensor Sensor check
  • Code: C380
  • Description: Auto-toner sensor-K abnormality (upper limit)
  • Causes: Auto toner sensor Harness LGC board Developer material
  • Remedy: 1 Developer unit • Check if the developer unit is installed properly. • Check that the developer unit and coupling on the equipment side are properly engaged. • Check that the mixer of the developer unit is rotated. • Check if the developer material is too dark visually. • Check if the amount of the developer material is too large or too small. 2 EPU • Remove any toner or dust on the ATC sensor connector and the drawer connector of the process cover. • Remove any toner or dust on the EPU sensor connector and the drawer connector on the equipment side. 3 Auto toner sensor - Equipment Harness - LGC board • Check the connectors and harnesses between the auto toner sensor and LGC board (CN340). • Remove any foreign matter such as toner in the connector of the auto toner sensor.
  • Code: C381
  • Description: Auto-toner sensor-K abnormality (lower limit)
  • Causes: Auto toner sensor Harness LGC board Developer material
  • Remedy: 1 Developer unit • Check if the developer unit is installed properly. • Check that the developer unit and coupling on the equipment side are properly engaged. • Check that the mixer of the developer unit is rotated. • Check if the developer material is too light visually. • Check if the amount of the developer material is too large or too small. 2 EPU • Remove any toner or dust on the ATC sensor connector and the drawer connector of the process cover. • Remove any toner or dust on the EPU sensor connector and the drawer connector on the equipment side. 3 Auto toner sensor Harness LGC board • Check the connectors and harnesses between the auto toner sensor and LGC board (CN340). • Check if there is any foreign matter such as toner in the connector of the auto toner sensor. Remove if there is and reconnect it.
  • Code: C390
  • Description: Auto-toner sensor-C abnormality (upper limit)
  • Causes: Auto toner sensor Harness LGC board Developer material
  • Remedy: 1 <Color toner low density> Check the printing status. Is the color printing ratio 5% or more? Yes 2 No The color toner low density might be the cause. Turn the code 08-2692 "Prevention of color toner low density / ON/OFF setting" to ON, and then set number of sheets to be judged at the code 08- 2693 "Prevention of color toner low density/Judged number of sheets setting". 2 Developer unit • Check if the developer unit is installed properly. • Check that the developer unit and coupling on the equipment side are properly engaged. • Check that the mixer of the developer unit is rotated. • Check if the developer material is too dark visually. • Check if the amount of the developer material is too large or too small. 3 EPU • Remove any toner or dust on the ATC sensor connector and the drawer connector of the process cover. • Remove any toner or dust on the EPU sensor connector and the drawer connector on the equipment side. 4 Auto toner sensor Harness LGC board • Check the connectors and harnesses between the auto toner sensor and LGC board (CN340). • Check if there is any foreign matter such as toner in the connector of the auto toner sensor. Remove if there is and reconnect it.
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