• Code: EA26
• Description: Paper transport jam (stop command request): A command to stop equipment operation is received while paper is being transported in the Finisher. [MJ-1107/1108]
• Causes: MJ-1107 Entrance sensor Transport sensor Processing tray sensor Buffer roller drive motor Buffer tray guide motor Finisher contoller PC board
  MJ-1108 Entrance sensor (S1) Transport sensor (S2) Processing tray sensor (S12) Assist arm motor (M10) Buffer tray guide motor (M2) Finisher control PC board (FIN)
• Remedy: MJ-1107 All Finisher Check if there is any paper in the finisher or on the transport path of the equipment and remove it if there is. Entrance sensor (S1) • Sensor check • Connector check • Harness check Transport sensor (S2) • Sensor check • Connector check • Harness check Processing tray sensor (S12) • Sensor check • Connector check • Harness check Paper holding cam Is there any mechanical problem when the paper holding cam is rotated? Buffer roller drive motor (M6) • Motor check • Connector check • Harness check Buffer tray guide Open and close the buffer tray guide. If there is any mechanical problem, fix its mechanism. Buffer tray guide motor (M3) • Motor check • Connector check • Harness check Finisher control PC board (FIN) • Board check • Connector check (CN7, CN11, CN18, CN22) • Harness check
  MJ-1108 All Finisher Check if there is any paper in the finisher or on the transport path of the equipment and remove it if there is. Entrance sensor (S1) • Sensor check • Connector check • Harness check Transport sensor (S2) • Sensor check • Connector check • Harness check Processing tray sensor (S12) • Sensor check • Connector check • Harness check Paper holding cam Is there any mechanical problem when the paper holding cam is rotated? Assist arm motor (M10) • Motor check • Connector check • Harness check Buffer tray guide Open and close the buffer tray guide. If there is any mechanical problem, fix its mechanism. Buffer tray guide motor (M2) • Motor check • Connector check • Harness check Finisher control PC board (FIN) • Board check • Connector check (CN6, CN13, CN11, CN18, CN26) • Harness check

• Code: EA27
• Description: Paper transport jam (paper not inserted): The equipment detects a paper-not-inserted jam but the entrance sensor is turned ON before the equipment is stopped. [MJ-1107/1108]
• Causes: MJ-1107 Entrance sensor Transport sensor Processing tray sensor Buffer roller drive motor Buffer tray guide motor Finisher contoller PC board
  MJ-1108 Entrance sensor (S1) Transport sensor (S2) Processing tray sensor (S12) Assist arm motor (M10) Buffer tray guide motor (M2) Finisher control PC board (FIN)
• Remedy: MJ-1107 All Finisher Check if there is any paper in the finisher or on the transport path of the equipment and remove it if there is. Entrance sensor (S1) • Sensor check • Connector check • Harness check Transport sensor (S2) • Sensor check • Connector check • Harness check Processing tray sensor (S12) • Sensor check • Connector check • Harness check Paper holding cam Is there any mechanical problem when the paper holding cam is rotated? Buffer roller drive motor (M6) • Motor check • Connector check • Harness check Buffer tray guide Open and close the buffer tray guide. If there is any mechanical problem, fix its mechanism. Buffer tray guide motor (M3) • Motor check • Connector check • Harness check Finisher control PC board (FIN) • Board check • Connector check (CN7, CN11, CN18, CN22) • Harness check
  MJ-1108 All Finisher Check if there is any paper in the finisher or on the transport path of the equipment and remove it if there is. Entrance sensor (S1) • Sensor check • Connector check • Harness check Transport sensor (S2) • Sensor check • Connector check • Harness check Processing tray sensor (S12) • Sensor check • Connector check • Harness check Paper holding cam Is there any mechanical problem when the paper holding cam is rotated? Assist arm motor (M10) • Motor check • Connector check • Harness check Buffer tray guide Open and close the buffer tray guide. If there is any mechanical problem, fix its mechanism. Buffer tray guide motor (M2) • Motor check • Connector check • Harness check Finisher control PC board (FIN) • Board check • Connector check (CN6, CN13, CN11, CN18, CN26) • Harness check

• Code: EA28
• Description: Paper transport jam (paper holder plate operation delay): An attempt to start the arm assisting operation for dropping paper on the finishing tray is made, but the previous arm assisting operation has not yet been finished. [MJ-1107/1108]
• Causes: MJ-1107 Entrance sensor Transport sensor Processing tray sensor Buffer roller drive motor Buffer tray guide motor Finisher contoller PC board
  MJ-1108 Entrance sensor (S1) Transport sensor (S2) Processing tray sensor (S12) Assist arm motor (M10) Buffer tray guide motor (M2) Finisher control PC board (FIN)
• Remedy: MJ-1107 All Finisher Check if there is any paper in the finisher or on the transport path of the equipment and remove it if there is. Entrance sensor (S1) • Sensor check • Connector check • Harness check Transport sensor (S2) • Sensor check • Connector check • Harness check Processing tray sensor (S12) • Sensor check • Connector check • Harness check Paper holding cam Is there any mechanical problem when the paper holding cam is rotated? Buffer roller drive motor (M6) • Motor check • Connector check • Harness check Buffer tray guide Open and close the buffer tray guide. If there is any mechanical problem, fix its mechanism. Buffer tray guide motor (M3) • Motor check • Connector check • Harness check Finisher control PC board (FIN) • Board check • Connector check (CN7, CN11, CN18, CN22) • Harness check
  MJ-1108 All Finisher Check if there is any paper in the finisher or on the transport path of the equipment and remove it if there is. Entrance sensor (S1) • Sensor check • Connector check • Harness check Transport sensor (S2) • Sensor check • Connector check • Harness check Processing tray sensor (S12) • Sensor check • Connector check • Harness check Paper holding cam Is there any mechanical problem when the paper holding cam is rotated? Assist arm motor (M10) • Motor check • Connector check • Harness check Buffer tray guide Open and close the buffer tray guide. If there is any mechanical problem, fix its mechanism. Buffer tray guide motor (M2) • Motor check • Connector check • Harness check Finisher control PC board (FIN) • Board check • Connector check (CN6, CN13, CN11, CN18, CN26) • Harness check

• Code: EA29
• Description: Paper transport jam (stack transport delay): The buffer tray is extended to drop a stack of paper on the finishing tray but the previous stack has not yet exited. [MJ-1107/1108]
• Causes: MJ-1107 Entrance sensor Transport sensor Processing tray sensor Buffer roller drive motor Buffer tray guide motor Finisher contoller PC board
  MJ-1108 Entrance sensor (S1) Transport sensor (S2) Processing tray sensor (S12) Assist arm motor (M10) Buffer tray guide motor (M2) Finisher control PC board (FIN)
• Remedy: MJ-1107 All Finisher Check if there is any paper in the finisher or on the transport path of the equipment and remove it if there is. Entrance sensor (S1) • Sensor check • Connector check • Harness check Transport sensor (S2) • Sensor check • Connector check • Harness check Processing tray sensor (S12) • Sensor check • Connector check • Harness check Paper holding cam Is there any mechanical problem when the paper holding cam is rotated? Buffer roller drive motor (M6) • Motor check • Connector check • Harness check Buffer tray guide Open and close the buffer tray guide. If there is any mechanical problem, fix its mechanism. Buffer tray guide motor (M3) • Motor check • Connector check • Harness check Finisher control PC board (FIN) • Board check • Connector check (CN7, CN11, CN18, CN22) • Harness check
  MJ-1108 All Finisher Check if there is any paper in the finisher or on the transport path of the equipment and remove it if there is. Entrance sensor (S1) • Sensor check • Connector check • Harness check Transport sensor (S2) • Sensor check • Connector check • Harness check Processing tray sensor (S12) • Sensor check • Connector check • Harness check Paper holding cam Is there any mechanical problem when the paper holding cam is rotated? Assist arm motor (M10) • Motor check • Connector check • Harness check Buffer tray guide Open and close the buffer tray guide. If there is any mechanical problem, fix its mechanism. Buffer tray guide motor (M2) • Motor check • Connector check • Harness check Finisher control PC board (FIN) • Board check • Connector check (CN6, CN13, CN11, CN18, CN26) • Harness check

• Code: EA2A
• Description: Paper transport jam in the Finisher (Entrance path - middle path sensor) [MJ-1036]
• Causes:
• Remedy: MJ-1036 1st transport motor (M8) abnormality Check if the electrical continuity of the coil is normal. If electricity is not conducted, replace the motor. 2nd transport motor (M4) abnormality Check if the electrical continuity of the coil is normal. If electricity is not conducted, replace the motor. Entrance path sensor (S19) abnormality Measure the voltage on TP86 on the finisher control PC board (FIN). Then check that the measured voltage is 1V or lower when not shielded and within the range of 3.3V±5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor. Middle path sensor (S7) abnormality Measure the voltage on TP84 on the finisher control PC board (FIN). Then check that the measured voltage is 1V or lower when not shielded and within the range of 3.3V±5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor. Faulty cables and connectors Check if the electrical continuity between the connector terminals is normal. If electricity is not conducted, replace the connector. (Finisher control PC board (FIN): CN6, CN14, CN22) Finisher control PC board (FIN) abnormality If the error still occurs after replacing the sensor and the connector, replace the finisher control PC board (FIN).

• Code: EA2B
• Description: Paper transport jam in the Finisher (Middle path sensor) [MJ-1036]
• Causes:
• Remedy: 2nd transport motor (M4) abnormality Check if the electrical continuity of the coil is normal. If electricity is not conducted, replace the motor. Entrance path sensor (S19) abnormality Measure the voltage on TP86 on the finisher control PC board (FIN). Then check that the measured voltage is 1V or lower when not shielded and within the range of 3.3V±5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor. Middle path sensor (S7) abnormality Measure the voltage on TP84 on the finisher control PC board (FIN). Then check that the measured voltage is 1V or lower when not shielded and within the range of 3.3V±5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor. Faulty cables and connectors Check if the electrical continuity between the connector terminals is normal. If electricity is not conducted, replace the connector. (Finisher control PC board (FIN): CN6, CN14, CN22) Finisher control PC board (FIN) abnormality If the error still occurs after replacing the sensor and the connector, replace the finisher control PC board (FIN).

• Code: EA2C
• Description: Paper transport jam in the Finisher (Entrance path - sub-path sensor) [MJ-1036]
• Causes:
• Remedy: 1st transport motor (M8) abnormality Check if the electrical continuity of the coil is normal. If electricity is not conducted, replace the motor. 2nd transport motor (M4) abnormality Check if the electrical continuity of the coil is normal. If electricity is not conducted, replace the motor. Entrance path sensor (S19) abnormality Measure the voltage on TP86 on the finisher control PC board (FIN). Then check that the measured voltage is 1V or lower when not shielded and within the range of 3.3V±5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor. Sub-path sensor (S8) abnormality Measure the voltage on TP85 on the finisher control PC board (FIN). Then check that the measured voltage is 1V or lower when not shielded and within the range of 3.3V±5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor. Stationary tray full detection sensor (S11) abnormality Measure the voltage on TP26 on the finisher control PC board (FIN). Then check that the measured voltage is 1V or lower when not shielded and within the range of 3.3V±5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor. Faulty cables and connectors Check if the electrical continuity between the connector terminals is normal. If electricity is not conducted, replace the connector. (Finisher control PC board (FIN): CN6, CN10, CN14, CN22) Finisher control PC board (FIN) abnormality If the error still occurs after replacing the sensor and the connector, replace the finisher control PC board (FIN).

• Code: EA2D
• Description: Paper transport jam in the Finisher (Sub-path sensor) [MJ-1036]
• Causes:
• Remedy: 2nd transport motor (M4) abnormality Check if the electrical continuity of the coil is normal. If electricity is not conducted, replace the motor. Entrance path sensor (S19) abnormality Measure the voltage on TP86 on the finisher control PC board (FIN). Then check that the measured voltage is 1V or lower when not shielded and within the range of 3.3V±5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor. Sub-path sensor (S8) abnormality Measure the voltage on TP85 on the finisher control PC board (FIN). Then check that the measured voltage is 1V or lower when not shielded and within the range of 3.3V±5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor. Stationary tray full detection sensor (S11) abnormality Measure the voltage on TP26 on the finisher control PC board (FIN). Then check that the measured voltage is 1V or lower when not shielded and within the range of 3.3V±5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor. Faulty cables and connectors Check if the electrical continuity between the connector terminals is normal. If electricity is not conducted, replace the connector. (Finisher control PC board (FIN): CN6, CN10, CN14, CN22) Finisher control PC board (FIN) abnormality If the error still occurs after replacing the sensor and the connector, replace the finisher control PC board (FIN).