• Code: E510
• Description: Jam not reaching the ADU entrance sensor: The paper does not reach the ADU entrance sensor after it is switchbacked in the exit section.
• Causes: ADU entrance sensor LGC board Exit motor ADU exit sensor Exit board LGC board Rollers in the ADU Exit roller
• Remedy: 1 Open the ADU. Is there any paper in front of the ADU entrance sensor? Yes Remove the paper. No 2 2 Is the ADU entrance sensor working?(Perform the input check in the test mode: 03-[FAX]OFF/[1]/ [D]) Yes 3 No • Check if the connector of the ADU entrance sensor is disconnected. • Check if the connector CN311 on the LGC board is disconnected. • Check if the connector pins are disconnected and the harnesses are open circuited. • Check if the conductor patterns on the MOT board and LGC board are short circuited or open circuited. (e-STUDIO206L/256/306) • Check if the conductor patterns on the MOT2 board and LGC board are short circuited or open circuited. (e-STUDIO356/456/506) • Replace the ADU entrance sensor. • Replace the LGC board. 3 Is the exit motor (rotating in reverse) working? (Perform the output check in the test mode: 03-121/ 171) : e-STUDIO206L/ 256/306 (Perform the output check in the test mode: 03-124/ 174) : e-STUDIO356/456/ 506 Yes 4 No • Check if the connector of the exit motor is disconnected. • Check if the connector CN431 on the MOT board is disconnected. (e-STUDIO206L/256/306) • Check if the connector CN405 on the MOT2 board is disconnected. (e-STUDIO356/456/506) • Check if the connector pins are disconnected and the harnesses are open circuited. • Check if the conductor pattern on the LGC board and MOT board is short circuited or open circuited. (e-STUDIO206L/256/306) • Check if the conductor pattern on the LGC board and MOT2 board is short circuited or open circuited. (e-STUDIO356/456/506) • Replace the exit motor. • Replace the MOT board. (e-STUDIO206L/ 256/356/506) • Replace the MOT2 board. (e-STUDIO356/ 456/506) • Replace the LGC board.

• Code: E520
• Description: Stop jam in the ADU: The paper does not reach the ADU exit sensor after it has passed the ADU entrance sensor.
• Causes: ADU exit sensor LGC board ADU exit sensor MOT board MOT2 board Rollers in the ADU
• Remedy: 1 Open the ADU. Is there any paper in front of the ADU exit sensor? Yes Remove the paper. No 2 2 Is the ADU exit sensor working? (Perform the input check in the test mode: 03- [FAX]OFF/[1]/[E]) Yes 3 No • Check if the connector of the ADU exit sensor is disconnected. • Check if the connector CN311 on the LGC board is disconnected. • Check if the connector pins are disconnected and the harnesses are open circuited. • Check if the conductor patterns on the LGC board are short circuited or open circuited. • Replace the ADU exit sensor. • Replace the LGC board. 3 Is the ADU motor working? (Perform the output check in the test mode: 03-119) Yes 4 No • Check if the connector of the ADU motor is disconnected. • Check if the connector CN402 and CN404 on the MOT/MOT2 board is disconnected. • Check if the connector CN303 on the LGC board is disconnected. • Check if the connector pins are disconnected and the harnesses are open circuited. • Check if the conductor pattern on the LGC board is short circuited or open circuited. • Replace the ADU exit sensor. • Replace the MOT/MOT2 board. • Replace the LGC board. 4 ADU • Check the rollers in the ADU. Replace them if they are worn out.

• Code: E550
• Description: Paper remaining jam on the transport path: The paper is remaining on the transport path when printing is finished (caused by a multiple paper feeding).
• Causes: Sensor Refer to the following table LGC board
• Remedy: 1 Open the cover of the unit/ area whose picture is blinking on the control panel. Is there any paper on the transport path? Yes Remove the paper. No 2 2 Is the sensor in the jamming area working? (Perform the input check in the test mode: refer to the following table) Yes 3 No • Check if the connector of the sensor is disconnected. • Check if any of the connectors on the LGC board is disconnected. • Check if the connector pins are disconnected and the harnesses are open circuited. • Check if the conductor pattern on the LGC board is short circuited or open circuited. • Replace the sensor. • Replace the LGC board. 3 LGC board • Replace the LGC board.
  Registration area Automatic duplexing unit Registration sensor 03-[FAX]ON/[9]/[A] 1st transport sensor 03-[FAX]OFF/[6]/[A] Exit area Automatic duplexing unit Exit sensor 03-[FAX]ON/[9]/[B] ADU ADU ADU entrance sensor 03-[FAX]OFF/[1]/[D] ADU exit sensor 03-[FAX]OFF/[1]/[E] Feeding area (Main unit) Feed cover 2nd transport sensor 03-[FAX]OFF/[7]/[A] LCF LCF side cover LCF feed sensor 03-[FAX]OFF/[4]/[C] PFP PFP side cover PFP upper drawer feed sensor 03-[FAX]OFF/[2]/[B] PFP lower drawer feed sensor 03-[FAX]OFF/[3]/[B] Bridge unit Bridge unit Bridge unit transport sensor-1 03-[FAX]ON/[4]/[G] 03-[FAX]ON/[3]/[G] Bridge unit transport sensor-2 03-[FAX]ON/[4]/[F] 03-[FAX]ON/[3]/[G] JSP JSP cover JSP feed sensor 03-[FAX]ON/[3]/[G] OCT OCT cover OCT feed sensor 03-[FAX]ON/[3]/[G] Finisher Finisher door Sensors in the finisher -

• Code: E570
• Description: Jam not reaching the reverse sensor: The paper which has passed the exit sensor does not reach the reverse sensor
• Causes: Reverse sensor LGC board Exit roller Reverse motor MOT2 board
• Remedy: 1 Checking of paper • Open the ADU and remove paper if there is any on the transport path. * If the error still occurs, check the following: 2 2 Is the reverse sensor working? (Perform the input check in the test mode: 03-[FAX]ON/[9]/[C]) Yes 3 No - Check if the connector pins are disconnected or the harnesses are open circuited between the reverse sensor and the connector CN304 on the LGC board. Correct if there is any abnormality. - Replace the reverse sensor. - Replace the LGC board. 3 Is the reverse motor working? (Perform the output check in the test mode: 03-123/173) Yes Check the exit roller. Replace it if it is worn out. No • Check if the connector pins are disconnected or the harnesses are open circuited between the reverse motor and the connector CN304 on the LGC board (and also the connectors CN401 and CN406 on the MOT2 board). Correct if there is any abnormality. • Replace the reverse motor. • Replace the MOT2 board. • Replace the LGC board.

• Code: E580
• Description: Stop jam at the reverse sensor: The trailing edge of the paper does not pass the reverse sensor after its leading edge has reached this sensor
• Causes: Reverse sensor LGC board Exit roller Reverse motor MOT2 board
• Remedy: 1 Checking of paper • Open the ADU and remove paper if there is any on the transport path. * If the error still occurs, check the following: 2 2 Is the reverse sensor working? (Perform the input check in the test mode: 03-[FAX]ON/[9]/[C]) Yes 3 No - Check if the connector pins are disconnected or the harnesses are open circuited between the reverse sensor and the connector CN304 on the LGC board. Correct if there is any abnormality. - Replace the reverse sensor. - Replace the LGC board. 3 Is the reverse motor working? (Perform the output check in the test mode: 03-123/173) Yes Check the exit roller. Replace it if it is worn out. No • Check if the connector pins are disconnected or the harnesses are open circuited between the reverse motor and the connector CN304 on the LGC board (and also the connectors CN401 and CN406 on the MOT2 board). Correct if there is any abnormality. • Replace the reverse motor. • Replace the MOT2 board. • Replace the LGC board.

• Code: E712
• Description: Jam not reaching the registration sensor: The original fed from the original feeding tray does not reach the registration sensor.
• Causes: Original registration sensor RADF board Pickup roller Replace it if it is worn out Feed roller Replace it if it is worn out. Separation roller Replace it if it is worn out.
• Remedy: Pickup roller Feed roller Separation roller Clean them if ther are stained. Original registration sensor • Sensor check (Perform the input check: 03-[FAX] ON[7]/[H]) • Connector check (CN74) • Harness check RADF board • Board check • Connector check (CN74) • Harness check

• Code: E714
• Description: Feed signal reception jam: The feed signal is received even no original exists on the original feeding tray.
• Causes: Empty sensor
• Remedy: Empty sensor • Sensor check (Perform the input check: 03-[FAX] ON[7]/[B]) • Lever check • Connector check (CN75) • Harness check

• Code: E721
• Description: Jam not reaching the read sensor: The original does not reach the read sensor after it has passed the registration sensor (when scanning obverse side) or the reverse sensor (when scanning reverse side).
• Causes: Read sensor RADF board Registration roller Replace it if it is worn out. Read roller Replace it if it is worn out.
• Remedy: Registration sensor Read roller Clean the registration roller and the read roller if they are stained. Read sensor • Sensor check (Perform the input check: 03-[FAX] ON[7]/[G]) • Connector check (CN76) • Harness check RADF board • Board check • Connector check (CN76) • Harness check