• Code: E511
• Description: ADU misfeeding (Paper not reaching the ADU transport sensor-1)
• Causes: Duplexing unit path entrance sensor Reverse motor ADU motor-1 PFC board ADU board Rollers
• Remedy: Duplexing unit path entrance sensor • Sensor check (Perform the input check: 03-[SCAN]ON/[3]/[H]) • Connector check (CN491, CN497) • Harness check Reverse motor • Motor check (Perform the output check: 03-132/134) • Connector check (CN537, CN539) • Harness check ADU motor-1 • Motor check (Perform the output check: 03-146) • Connector check (CN491, CN495) • Harness check PFC board • Connector check (CN511, CN515) • Board check ADU board • Connector check (CN537, CN539) • Board check Drive unit, Rollers • Gear check • Roller check

• Code: E540
• Description: ADU misfeeding (Paper not reaching the ADU feed sensor): Paper does not reach the duplexing unit path exit sensor after it has passed the duplexing unit path entrance sensor.
• Causes: Duplexing unit path exit sensor ADU motor-1 ADU motor-2 PFC board ADU board Rollers
• Remedy: Duplexing unit path exit sensor • Sensor check (Perform the input check: 03-[SCAN]ON/[3]/[G]) • Connector check • Harness check ADU motor-1 • Motor check (Perform the output check: 03-146) • Connector check • Harness check ADU motor-2 • Motor check (Perform the output check: 03-144) • Connector check • Harness check PFC board • Connector check (CN511, CN515) • Board check ADU board • Connector check (CN491, CN492) • Board check Drive unit, Rollers • Gear check • Roller check

• Code: E550
• Description: Paper remaining jam on the transport path: The paper is remaining on the transport path when printing is finished (caused by a multiple paper feeding).
• Causes: Feed or transport roller possibly causing multiple feeding Sensor in the jamming area Refer to the table below PFC board
• Remedy: 1 Jamming transport path Open the cover of the unit/area whose picture is flashing on the control panel and remove any paper on the transport path. 2 Feed or transport roller possibly causing multiple feeding Check the feed roller. 3 Sensor in the jamming area • Sensor check (Refer to the table below) • Harness check • Connector check 4 PFC board • Harness check • Connector check • Board check Notes: If the jam is occurring in the ADU or LCF, check the board in each unit.
  Paper path section Duplexing unit Registration sensor 03-[ALL]OFF/[4]/[B] 03-[COPY]ON/[5]/[H] Transfer belt paper clinging detection sensor 03-[ALL]OFF/[9]/[C] 2nd transfer side paper clinging detection sensor 03-[ALL]OFF/[9]/[D] 1st drawer transport sensor 03-[SCAN]ON/[1]/[D] Fuser Duplexing unit Fuser transport sensor 03-[ALL]OFF/[2]/[C] 03-[COPY]ON/[5]/[F] Reverse path sensor 03-[ALL]OFF/[1]/[C] 03-[SCAN]ON/[3]/[E] ADU Duplexing unit Cover Duplexing unit path exit sensor 03-[SCAN]ON/[3]/[G] Duplexing unit path entrance sensor 03-[SCAN]ON/[3]/[H] Bypass unit Duplexing unit Bypass feed sensor 03-[SCAN]ON/[3]/[A] Feeding area (equipment) Paper feed cover 4th drawer transport sensor 03-[SCAN]ON/[1]/[A] 3rd drawer/tandem LCF transport sensor 03-[SCAN]ON/[1]/[B] 2nd drawer transport sensor 03-[SCAN]ON/[1]/[C] LCF LCF side cover Option LCF feed sensor 03-[SCAN]ON/[5]/[E] Bridge unit Front cover Bridge unit path exit sensor 03-[ALL]OFF/[1]/[A] 03-[SCAN]ON/[3]/[C] Bridge unit path entrance sensor 03-[ALL]OFF/[1]/[B] 03-[SCAN]ON/[3]/[D] Reverse sensor 03-[SCAN]ON/[3]/[F] Reverse section stationary jam detection sensor 03-[SCAN]ON/[4]/[A] Upper exit section - Upper paper exit sensor 03-[ALL]OFF/[1]/[E] 03-[COPY]ON/[7]/[A] Lower exit section - Lower paper exit sensor 03-[ALL]OFF/[4]/[C] 03-[COPY]ON/[5]/[G] Reverse section Reverse path cover Reverse section paper transport detection sensor 03-[COPY]ON/[8]/[F]

• Code: E570
• Description: Jam not reaching the bridge unit.
• Causes: Reverse sensor Transport entrance motor Fuser motor DFV board PFC board Rollers
• Remedy: Reverse sensor • Sensor check (Perform the input check: 03-[SCAN]ON/[3]/[F]) • Connector check • Harness check Transport entrance motor • Motor check (Perform the output check: 03-130) • Connector check • Harness check Fuser motor • Motor check (Perform the output check: 03-129) • Connector check • Harness check DRV board • Connector check (CN537, CN538, CN539) • Board check PFC board • Connector check (CN514, CN515) • Board check Drive unit, Rollers • Gear check • Roller check

• Code: E580
• Description: Stop jam at the bridge unit
• Causes: Reverse sensor Reverse motor Bridge unit transport exit motor DFV board PFC board Rollers
• Remedy: Reverse sensor • Sensor check (Perform the input check: 03-[SCAN]ON/[3]/[F]) • Connector check • Harness check Reverse motor • Motor check (Perform the output check: 03-132/134) • Connector check • Harness check Bridge unit transport exit motor • Motor check (Perform the output check: 03-136) • Connector check • Harness check DRV board • Connector check (CN537, CN538, CN539) • Board check PFC board • Connector check (CN514, CN515) • Board check Drive unit, Rollers • Gear check • Roller check

• Code: E590
• Description: Jam not reaching the upper paper exit sensor
• Causes: Upper paper exit sensor Exit motor PFC board DRV board LGC board
• Remedy: Upper paper exit sensor • Sensor check (Perform the input check: 03-[COPY]ON/[7]/[A], 03-[ALL]OFF/[1]/[E]) • Connector check • Harness check Exit motor • Motor check (Perform the output check: 03-142) • Connector check • Harness check PFC board • Connector check (CN515,CN516) • Board check DRV board • Connector check (CN537, CN539, CN540) • Board check Drive unit, Rollers • Gear check • Roller check LGC board • Connector check (CN309) • Board check

• Code: E5A0
• Description: Stop jam at the upper paper exit sensor
• Causes: Upper paper exit sensor exit motor PFC board DRV board LGC board
• Remedy: Upper paper exit sensor • Sensor check (Perform the input check: 03-[COPY]ON/[7]/[A], 03-[ALL]OFF/[1]/[E]) • Connector check • Harness check Bridge unit transport exit motor • Motor check (Perform the output check: 03-136) • Connector check • Harness check PFC board • Connector check (CN515,CN516) • Board check DRV board • Connector check (CN537, CN539, CN540) • Board check Drive unit, Rollers • Gear check • Roller check LGC board • Connector check (CN309) • Board check

• Code: E712
• Description: Jam not reaching the original registration sensor: The original fed from the original feeding tray does not reach the original registration sensor.
• Causes: Original registration sensor Original pickup solenoid RADF board Perform the 05-3210 Roller Pickup roller, feed roller, separation roller
• Remedy: Original registration sensor • Sensor check (Perform the input check: 03-[FAX]ON/[7]/[H]) • Connector check • Harness check Original pickup solenoid • Motor check (Perform the output check: 03-) • Connector check • Harness check RADF board • Connector check (CN74,CN79) • Board check Drive unit, Rollers • Gear check • Roller check