• Code: 016-757
• Description: Invalid User 016-757 The system does not recognize the user.
• Causes:
• Remedy: 1 Check user account setup. Does the error persist? Configure the user account. Go to step 2. Complete. 2 Check network connections. Is the system connected to the network? Verify the printer’s network settings are correct for the customer’s network. Connect the network.

• Code: 016-758
• Description: Disabled Func 016-758 A disabled operation was attempted.
• Causes: • Image Processor Board, PL8.1.7
• Remedy: 1 Check network connections. Is the system connected to the network? Go to step 2. Connect the network. 2 Reseat the Image Processor Board connections. Cycle system power. Does the error persist? Replace the Image Processor Board. Complete.

• Code: 016-759
• Description: Limit Exceeded 016-759 User count exceeds the User Registration count.
• Causes: • Image Processor Board, PL8.1.7
• Remedy: 1 Check the User Registration value under the Print Auditron setting. Maximum value is 50. Does the user count exceed the setting? Reset the count to 50 or less. Go to step 2. 2 Reseat the Image Processor Board connections. Cycle system power. Does the error persist? Replace the Image Processor Board. Complete.

• Code: 016-799
• Description: Invalid Job 016-799 Print job settings do not match media size/type settings for the source.
• Causes: • Image Processor Board, PL8.1.7
• Remedy: 1 Check the paper size. Does the loaded media match the print job specifications? Go to step 2. Load media matching job specifications. 2 Check the media size setup. Does the loaded media size match the printer setup value? Go to step 3. Set the tray to match the loaded media. 3 Check the print job. Print a test print. Does the error persist? Replace the Image Processor Board. Check print application settings.

• Code: 016-982
• Description: Disk Full 016-982 RAM Disk memory is full and cannot receive additional data. Print job requires additional memory. The following troubleshooting procedure applies to this error.
• Causes: • Image Processor Board, PL8.1.7 • Memory Card, PL8.1.15
• Remedy: 1 Print a small size file (test print). Does the error persist? Go to step 2. Add memory, resize the RAM Disk, or partition the print job. 2 Print the Configuration Page: Menu > Information Pages > Configuration. Does the memory amount listed match the installed memory? Replace the Image Processor Board. Reseat the Memory Card and reprint the Configuration page to check memory. 3 Replace the memory card Does the error still occur? Replace the Image Processor Board. Complete.

• Code: 024-340
• Description: MCU Firmware 024-340 MCU firmware error has occurred.
• Causes: • MCU Board, PL8.2.13
• Remedy: 1 Check the system firmware version. Is the system firmware the correct version? Go to step 2. Update the firmware. 2 Check the MCU Board installation. 1. Reseat MCU Board connections. 2.Cycle system power. Does the error persist? Replace the MCU Board. Check system electrical grounds.

• Code: 024-360
• Description: Download Mode 024-360 MCU firmware download failed.
• Causes: • Image Processor Board, PL8.1.7 • MCU Board, PL8.2.13
• Remedy: 1 Check the system firmware version. Is the system firmware the correct version? Go to step 2. Update the firmware. 2 Replace the MCU Board. Does the error persist? Replace the Image Processor Board. Complete

• Code: 024-362
• Description: PAGEC Timer 024-362 The PAGEC timeout error occurred.
• Causes: • Image Processor Board, PL8.1.7
• Remedy: 1 Reseat the Image Processor Board connections. Cycle system power. Does the error persist? Replace the I/P Board. Complete.