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Code :
  • Code: 024-371
  • Description: MCU Comm Error 024-371 Communication has failed between the MCU and image Processor Boards.
  • Causes: • Image Processor Board, PL8.1.7 • MCU Board, PL8.2.13 • ESS Harness, PL9.1.1
  • Remedy: 1 Reseat connections to the Image Processor and MCU Boards then cycle system power; Does the error persist? Go to step 2. Complete. 2 Check P/J101 and P/J10 connections between the I/P and MCU Boards. Are the connections secure? Go to step 3. Reseat the connectors. 3 Disconnect P/J101 and P/J10 and check ESS harness continuity. Is the harness damaged? Repair the harness. Go to step 4. 4 Replace the MCU Board. Does the error persist? Replace the Image Processor Board. Complete.
  • Code: 041-340
  • Description: MCU NVRAM 041-340 Engine NVRAM is corrupte Note If this error occurs after MCU Board replacement, transfer NVRAM data from the original MCU Board to the replacement.
  • Causes: • Imaging Unit, PL4.1.21 • Toner Cartridge, PL5.2.21~24 • Toner CRUM Harness, PL5.1.26 • MCU Board, PL8.2.13 • EEPROM Board, PL8.2.16 • Imaging Unit Harness, PL9.1.11
  • Remedy: 1 Check these connections: • P/J311 Yellow Cartridge CRUM • P/J312 Magenta Cartridge CRUM • P/J313 Cyan Cartridge CRUM • P/J314 Black Cartridge CRUM • P/J31 and P/J42 on the MCU Board • P/J144 on the EEPROM Board • P/J422 on the Imaging Unit Are the connections secure? Go to step 2. Secure the connections. 2 Check Toner CRUM harness continuity. Disconnect: • J311 from the Yellow CRUM • J312 from the Magenta CRUM • J313 from the Cyan CRUM • J314 from the Black CRUM • J31 from the MCU Board Is the harness damaged? Repair the harness. Go to step 3. 3 Check the Imaging Unit harness for continuity. Disconnect: • J42 from the MCU Board • J144 from the EEPROM Board • P422 from the Imaging Unit Is the harness damaged? Repair the harness. Go to step 4. 4 Check for +3.3 V at the MCU Board connector P/J42. Is there +3.3 V between P42-3 <=>ground? Replace the EEPROM Board. Go to step 5. 5 Reseat the MCU Board connections. Does the error persist? Replace the MCU Board. Complete.
  • Code: 042-313
  • Description: Fan Motor 042-313 The Fan has failed.
  • Causes: • MCU HAN Harness, PL5.1.28 • Fan, PL8.1.1 • LVPS, PL8.2.1 • MCU Board, PL8.2.13 • Fan Board, PL8.2.20 • LVPS Harness, PL9.1.3
  • Remedy: 1 Test the Fan Motor: Engine Diag > Motor Test > Fan High. Does the Fan rotate? Replace the MCU Board. Go to Step 2. 2 Check P/J510 on the Fan Board. Is the connection secure? Go to step 3 Secure the connector. 3 Check P/J520 on the Fan Board and P/J503 on the LVPS. Are the connections secure? Go to step 4. Secure the connectors. 4 Check P/J530 on the Fan Board and P/J30 on the MCU Board. Are the connections secure? Go to step 5. Secure the connectors. 5 Check P/J501 on the LVPS and P/J14 on the MCU Board. Are the connections secure? Go to step 6. Secure the connectors. 6 Check the LVPS2 Harness continuity. Disconnect P/J501 from the LVPS and P/J14 from the MCU Board. Is the harness damaged? Repair the harness. Go to step 7. 7 Check the MCU HAN harness continuity. Disconnect P/J530 from the Fan Board and P/J30 from the MCU Board. Is the harness damaged? Repair the harness. Go to step 8. 8 Check for +24 V at J503 on the LVPS. Is +24 V available at J503-1 <=> ground when the Interlock Switch is closed? Replace the Fan. Go to step 9. 9 Replace the Fan Board. Does the error persist? Go to step 10. Complete. 10 Replace the LVPS. Does the error persist? Replace the MCU Board. Complete.
  • Code: 042-325
  • Description: Motor Error 042-325 The Main Drive Assembly has failed.
  • Causes: • Main Drive, PL7.1.2 • MCU Board, PL8.2.13 • Main Motor Harness, PL9.1.7
  • Remedy: 1 Check the Transfer Belt, Fuser, and Imaging Unit for correct installation. Are the parts correctly installed? Go to step 2. Correct any problems found. 2 Does the error persist when the power is turned On? Go to step 3. Complete. 3 Test the Main Drive: Engine Diag > Motor Test > Main Motor Full2. Does the motor rotate with the Front Cover closed? Replace the MCU Board. Go to step 4. 4 Check P/J21 and P/J211 between the MCU Board and Main Drive. Are the connectors secure? Go to step 5. Reconnect the connectors. 5 Check the Main Drive harness continuity. Disconnect P/J21 from the MCU Board and P/J211 from the Main Drive to check continuity. Is the harness damaged? Repair the harness. Go to step 6. 6 Check the Main Drive Assembly for correct installation. Is the Main Drive Assembly installed correctly? Go to step 7. Reseat the Main Drive Assembly. 7 Check for +24 V at J21 on the MCU Board. Is +24 V available at J21-2 and J21- 4 when the Interlock Switch is closed? Replace the Main Drive Assembly. Replace the MCU Board.
  • Code: 042-326
  • Description: Motor Error 042-326 The Sub Drive Assembly failed.
  • Causes: • Sub Drive Assembly, PL7.1.1 • MCU Board, PL8.2.13 • Sub Motor Harness, PL9.1.8
  • Remedy: 1 Check the Transfer Belt, Fuser, and Imaging Unit for correct installation. Are the parts correctly installed? Go to step 2. Correct any problems found. 2 Does the error persist when the power is turned On? Go to step 3. Complete. 3 Test the Sub Drive: Engine Diag > Motor Test > Sub Motor Full2. Does the motor rotate with the Front Cover closed? Replace the MCU Board. Go to step 4. 4 Check connectors P/J22 and P/J221 between the MCU Board and Sub Drive Assembly. Are the connectors secure? Go to step 5. Reconnect the connectors. 5 Check the Sub Drive harness continuity. Disconnect P/J22 from the MCU Board and P/J221 from the Sub Drive to check continuity. Is the harness damaged? Repair or replace the harness (PL10.8.8). Go to step 6. 6 Check the Sub Drive Assembly for correct installation. Is the Sub Drive Assembly installed correctly? Go to step 7. Reseat the Sub Drive Assembly. 7 Check for +24 V at J22 on the MCU Board. Is +24 V available at J22-2 and J22- 4 when the Interlock Switch is closed? Replace the Sub Drive Assembly. Replace the MCU Board.
  • Code: 042-372, 042-373
  • Description: K Mode Sol Error 042-372, 042-373 The K (Color) Mode Solenoid did not actuate on time or gear C rotated twice.
  • Causes: • Feed Drive Assembly, PL7.1.4 • MCU Board, PL8.2.13 • REGCL(KSNR) Harness, PL9.1.9
  • Remedy: 1 Test the K Mode Solenoid: Engine Diag > Sensor Test > K Mode Solenoid. Does the solenoid operate? Go to step 2. Go to step 3. 2 Reseat the Feed Drive Assembly. Does the error persist? Go to step 6. Complete. 3 Check the solenoid connection. Is P/J24 on the MCU Board secure? Go to Step 4. Secure the connection. 4 Check for +24 V at J24 on the MCU Board. Is +24 V available at J24-1 <=> ground when the Interlock Switch is closed? Go to step 5. Replace the MCU Board. 5 Check the solenoid resistance. Is the resistance across J24-1 and J24-2 80 to 110 Ohms? Replace the MCU Board. Replace the Feed Drive Assembly. 6 Check connectors P/J26 on the MCU Board and P/J261 on the K Mode Sensor. Are the connectors secure? Go to step 7. Secure the connections. 7 Check the REGCL (KSNR) harness continuity. Disconnect P/J26 from the MCU Board and P/J261 from the solenoid. Is the harness damaged? Repair the harness. Go to step 8. 8 Check for +3.3 V at J26 of the MCU Board. Is there +3.3 V between ground <=> J26-1 on the MCU Board when the Interlock Switch is closed? Go to step 9. Replace the MCU Board. 9 Test the K Mode Sensor: Engine Diag > Sensor Test > K Mode Sensor. 1. Remove the Feed Drive Assembly leaving P/J261 and P/J24 connected. 2. Close the Front Cover. Does the display change when the sensor is blocked? Replace the MCU Board. Replace the Feed Drive Assembly.
  • Code: 042-700
  • Description: Over Heat 042-700 The printer’s internal temperature is too high.
  • Causes: • MCU Board, PL8.2.
  • Remedy: 1 Reseat all connections to the MCU Board and cycle system power. Does the error persist? Replace the MCU Board. Complete.
  • Code: 061-370
  • Description: Laser Error 061-370 An error was detected in the Laser Unit.
  • Causes: • Laser Unit, PL4.1.1 • ROS RE Harness, PL4.1.22 • ROS Video Harness, PL4.1.23 • MCU Board, PL8.2.13
  • Remedy: 1 Check the Laser Unit for correct installation. Is the Laser Unit correctly installed? Go to step 3. Reinstall the Laser Unit, then go to step 2. 2 Does the error still occur when the power is turned On? Go to step 3. Complete. 3 Check P/J40 and P/J41 on the MCU Board, and P/J411 and P/J412 on the Laser Unit. Are the connections secure? Go to step 5 Reconnect the connections. Go to step 4. 4 Does the error still occur when the power is turned On? Go to step 5. Complete. 5 Check the ROS RE harness continuity. Disconnect P/J40 on the MCU Board and P/J411 from the Laser Unit. Is the harness damaged? Repair the harness, then go to step 6. Go to step 7. 6 Does the error still occur when the power is turned On? Go to step 7. Complete. 7 Check the ROS Video harnesses for continuity. Disconnect P/J41 from the MCU Board and P/J412 from the Laser Unit. Is the harness damaged? Repair the harness, then go to step 6. Go to step 7. 8 Replace the Laser Unit. Does the error persist? Replace the MCU Board. Complete.
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