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Code :
  • Code: 016-350
  • Description: Cont SEEP-ROM Diagnostic Fail-1 Unable to obtain the Product ID.
  • Causes: • I/P PWB, PL 12.4.1
  • Remedy: 1. Check the SEEP ROM contacts (for bent and broken pins, etc.). 2. Replace the I/P PWB PWB).
  • Code: 016-351
  • Description: Cont SEEP-ROM Diagnostic Fail-2 Error has occurred at W/R/V Test.
  • Causes: • I/P PWB, PL 12.4.1
  • Remedy: 1. Check the SEEP ROM contacts (for bent and broken pins, etc.). 2. Replace the I/P PWB PWB).
  • Code: 016-365
  • Description: Cont USB2.0 Device Fail Error has occurred at W/R/V Test of PCI Config Space or at W/R/V Test of internal registers.
  • Causes: • I/P PWB, PL 12.4.1
  • Remedy: 1. Remove and reseat all connectors on the I/P PWB. 2. If problem persists, replace the I/P PWB PWB).
  • Code: 016-372 ... 016-382
  • Description: • 016-372: Cont HDD FileSystem Fail-A • 016-373: Cont HDD FileSystem Fail-B • 016-374: Cont HDD FileSystem Fail-C • 016-375: Cont HDD FileSystem Fail-D • 016-376: Cont HDD FileSystem Fail-E • 016-377: Cont HDD FileSystem Fail-F • 016-378: Cont HDD FileSystem Fail-G • 016-379: Cont HDD FileSystem Fail-H • 016-380: Cont HDD FileSystem Fail-I • 016-381: Cont HDD FileSystem Fail-J • 016-382: Cont HDD FileSystem Fail-P The HDD has failed due to one of the following problems. • The Boot Diag has detected an HDD logical error (partition A). • The Boot Diag has detected an HDD logical error (partition B). • The Boot Diag has detected an HDD logical error (partition C). • The Boot Diag has detected an HDD logical error (partition D). • The Boot Diag has detected an HDD logical error (partition E). • The Boot Diag has detected an HDD logical error (partition F). • The Boot Diag has detected an HDD logical error (partition G). • The Boot Diag has detected an HDD logical error (partition H). • The Boot Diag has detected an HDD logical error (partition I). • The Boot Diag has detected an HDD logical error (partition J). • The Boot Diag has detected an HDD logical error (partition P).
  • Causes: • HDD Productivity Kit, PL 12.4.20
  • Remedy: 1. Initialize the HDD (refer to DC355 Hard Disk Diag).
  • Code: 024-900
  • Description: Tray 1/ 2/ 3 Of Place Paper cannot be fed (paper path not available) as an upper Tray compared of the selected Paper Supply Tray is in [Removed] state. This fault occurs depending on the paper transport configuration of the engine.
  • Causes: • Tray 1 Paper Size Switch, PL 2.1.6 • Tray Assembly 250, PL 2.1.11 • Tray Assembly 550, PL 15.1.1 • Tray 2/3/4 Paper Size Switch, PL 15.1.5
  • Remedy: 1. Check to make sure all trays above the tray in use are properly installed. If it is check the Paper Size Switch in DC330 Component Control. If it works replace the Tray. If it doesn't work, replace the Paper Size Switch. • Tray 1 Paper Size Switch • Tray 2/3/4 Paper Size Switch
  • Code: 024-910
  • Description: Tray 1 Error: Size Unknown When the paper length in Slow Scan direction is measured on the paper feed path, the detected size is different from the size detected by the Tray.
  • Causes: • Paper Size Switch, PL 2.1.6 • MCU PWB, PL 12.1.15 • Main Harness Assembly, PL 12.3.1
  • Remedy: 1. Check the installation of the Tray. Is the Tray installed properly? Go to step 2. Install the Tray. 2. Check the paper Guide. Is the paper Guide in the Tray set correctly? Go to step 3. Set the paper Guide. 3. Check the Paper Size Switch operation. Perform DC330 Component Control to check the On/ Off operation of each Switch of the Paper Size Switch. • Switch 0 [071-106] • Switch 1 [071-107] • Switch 2 [071-108] • Switch 3 [071-109] Are the Switches working properly? Replace the MCU PWB. Go to step 4. 4. Check the connection between the Paper Size Switch and MCU PWB. Are the connectors P/J4653A and P/J465A connected securely? Go to step 5. Connect the connectors P/J4653A and P/J465A. 5. Check the conductivity between the Paper Size Switch and MCU PWB. Is the connection between P/J4653A <=> P/J465A conducting properly? Replace the Paper Size Switch. Replace the Main Harness Assembly.
  • Code: 024-923 ... 024-925
  • Description: (Y/ M/ C) Toner Cartridge Error: Life End Toner (Y/ M/ C/ K) error has occurred due to one of the following problems. • Printing cannot be continued during color printing because (Y/ M/ C) toner has run out. Or, color printing was specified when printing cannot be continued because (Y/ M/ C) toner has run out. • Toner K is Empty and any of the Toner YMC is also Empty. • 024-923: Operation Y Toner Empty • 024-924: Operation M Toner Empty • 024-925: Operation C Toner Empty
  • Causes: • Toner Cartridge (Y/ M/ C), PL 8.1.1 - PL 8.1.3
  • Remedy: 1. Replace the Toner Cartridge (Y/ M/ C)).
  • Code: 024-933, 024-940, 024-941
  • Description: (Y/ M/ C) Imaging Unit Cartridge Error: Life End Imaging Unit error has occurred due to one of the following problems. • During color printing, it was detected that printing cannot be continued because of (Y/ M/ C) Imaging Unit Life End. • Or, color printing was specified when printing cannot be continued because of (Y/ M/ C) Imaging Unit Life End. • 024-933: Operation Y Imaging Unit End of Life • 024-940: Operation M Imaging Unit End of Life • 024-941: Operation C Imaging Unit End of Life
  • Causes: • Imaging Unit (Y/ M/ C), PL 6.1.1
  • Remedy: 1. Replace the Imaging Unit (Y/ M/ C)).
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