Remedy: 1. Check the Developer Fan operation. Perform DC330 Component Control [042-002] to check the operation of the Developer Fan. Is the Belt Retract Motor operating properly? Replace the MCU PWB. Go to step 2. 2. Check the installation of the Developer Fan. Manually rotate the Developer Fan. Does the Fan rotate? Reinstall the Developer Fan. Go to step 3. 3. Check the connection between the Developer Fan and MCU PWB. Are the connectors P/J465 and P/J4652B connected securely? Go to step 4. Connect the connectors P/J465 and P/J4652B. 4. Check the conductivity between the Developer Fan and MCU PWB. Is the connection between P/J4652B <=> P/J465 conducting properly? Replace the Developer Fan. Replace the Main Harness Assembly.
Code: 042-347
Description: (Y/ M/ C) Drum Motor Failure The port status changed when the Drum Motor has an error. This is always monitored.
Remedy: 1. Check the installation state of the Imaging Unit (Y / M / C)). Is the Imaging Unit (Y / M / C) installed properly, with no contamination at the contact points and it is in contact with the left and right Guides? Go to step 2. Clean the contact points. Reinstall the Imaging Unit (Y / M / C). 2. Check the Drum Motor (Y / M / C) operation. Perform DC330 Component Control [071-001] to check the rotation of the Drum Motor (Y / M / C). Is the Drum working properly? Replace the MCU PWB. Go to step 3. 3. Check the installation of the Drum Motor (Y / M / C)). Manually rotate the Drum Motor (Y / M / C). Doe the Motor rotate? Reinstall the Drum Motor (Y / M / C). Go to step 4. 4. Check the connections between the Drum Motor (Y / M / C) and MCU PWB, as well as between the Drum Motor (Y / M / C) and LVPS PWB. Are the connectors P/J472, P/J4721, P/J4722, P/J524, P/J5245, and P/J5244 connected securely? Go to step 5. Connect the connectors P/J472, P/J4721, P/J4722, P/J524, P/J5245, and P/J5244. 5. Check the conductivity between the Drum Motor (Y / M / C) and Relay Connector. Are the connections between P/J4722 <=> P/J4721 and between P/J5244 <=> P/J5245 conducting properly? Go to step 6. Replace the PR Harness Assembly (Y/ M/ C). 6. Check the conductivity between the Relay Connector and LVPS PWB. Is the connection between P/J5245 <=> P/J524 conducting properly? Go to step 7. Replace the Main Harness Assembly. 7. Check the conductivity between the Relay Connector and MCU PWB. Is the connection between P/J4721 <=> P/J472 conducting properly? Go to step 8. Replace the Main Harness Assembly. 8. Check the voltage supply (+3.3VDC) to the Drum Motor (Y / M / C). Measure the voltage between the MCU PWB GND <=> P/J472-8. Is there a voltage (approx. +3.3VDC) output? Go to step 9. Refer to +3.3VDC Power Troubleshooting. 9. Check the voltage supply (+24VDC) to the Drum Motor (Y / M / C). Measure the voltage between the LVPS PWB GND <=> P/J524-3. Is there a voltage (approx. +24VDC) output? Close the Interlock Switch and check. Replace the Drum Motor (Y / M / C)). Replace the LVPS PWB.
Code: 042-398
Description: LVPS Fan Failure The LVPS Fan is not rotating up to the specified rotation count.
Remedy: 1. Check the LVPS Fan operation. Perform DC330 Component Control [042-003] to check the operation of the LVPS Fan. Is the Belt Retract Motor operating properly? Replace the MCU PWB. Go to step 2. 2. Check the installation of the LVPS Fan. Manually rotate the LVPS Fan. Is the Fan working properly? Reinstall the LVPS Fan. Go to step 3. 3. Check the connection between the LVPS Fan and LVPS PWB. Are the connectors P/J523 and P/J5231 connected securely? Go to step 4. Connect the connectors P/J523 and P/J5231. 4. Check the connection between the LVPS PWB and MCU PWB. Are the connectors P/J527 and P/J451 connected securely? Go to step 5. Connect the connectors P/J527 and P/J451. 5. Check the conductivity between the LVPS Fan and LVPS PWB. Is the connection between P/J523 <=> P/J5231 conducting properly? Go to step 6. Replace the Main Harness Assembly. 6. Check the conductivity between the LVPS PWB and MCU PWB. Is the connection between P/J527 <=> P/J451 conducting properly? Go to step 7. Replace the Main Harness Assembly. 7. Check the voltage supply (+24VDC) to the LVPS Fan. Perform DC330 Component Control [042-003]. Measure the voltage between the LVPS PWB GND <=> P/J523-1. Is there a voltage (approx. +24VDC) output? Replace the LVPS Fan. Replace the LVPS PWB.
Code: 045-310, 045-311
Description: I/F Failure Start Image Marking Timeout Error Communication failure has occurred due to one of the following problems: • Image preparation failure of the Controller • Communication failure between the MCU and the Controller
Remedy: 1. Check the connection between the I/P PWB and MCU PWB. Are the connectors P/J471 and P/J470 connected securely? Go to step 2. Connect the connectors P/J471 and P/J470. 2. Check the conductivity between the I/P PWB and MCU PWB. Is the connection between P/J471 <=> P/J470 conducting properly? Replace the MCU PWB. Go to step 3. Replace the Main Harness Assembly. 3. Does the error persist? Replace the I/P PWB PWB). Troubleshooting complete.
Code: 060-310, 061-340, 061-346
Description: ROS Failure Laser error has occurred due to one of the following problems. • The SOS is unstable (rotation is uneven). • The laser is Off. • The ROS did not become READY due to any of the above. • When LD Alarm K occurs. If LD deterioration is detected, it becomes a Fail. • After the Polygon Motor has activated, it was not judged to have reached stable rotation even after the specified time has passed.
Remedy: 1. Check the connections between the Laser Unit and MCU PWB, as well as between the Laser Unit and LVPS PWB. Are the connectors P/J4691, P/J469, P/J5251, and P/J525 connected securely? Go to step 2. Connect the connector P/J4691, P/J469, P/J5251, and P/J525. 2. Check the conductivity of the Main Harness Assembly. Are the connections between P/J4691 <=> P/J469 and between P/J5251 <=> P/J525 conducting properly? Go to step 3. Replace the Main Harness Assembly. 3. Check the voltage supply (+5VDC) to the Laser Unit. Measure the voltage between the LVPS PWB GND <=> P/J525-1. Is there a voltage (approx. +5VDC) output? Close the Interlock Switch and check. Go to step 4. Replace the LVPS PWB 4. Check the voltage supply (+24VDC) to the Laser Unit. Measure the voltage between the MCU PWB GND <=> P/J469-3. Is there a voltage (approx. +24VDC) output? Close the Interlock Switch and check. Go to step 5. Refer to +24VDC Power Troubleshooting. 5. Check the voltage supply (+3.3VDC) to the Laser Unit. Measure the voltage between the MCU PWB GND <=> P/J469-8. Is there a voltage (approx. +3.3VDC) output? Go to step 6. Refer to +3.3VDC Power Troubleshooting. 6. Replace the Laser Unit/ Front Spring Assembly/ Right Rear Spring Assembly/ Left Rear Spring Assembly). Does the error persist? Replace the MCU PWB. Troubleshooting complete.
Code: 071-101
Description: Tray 1 Miss Feed Jam/ Option Regi On Jam After a paper was fed from Tray 1, it did not reach the Registration Sensor.
Remedy: 1. Check the installation of Tray 1. Is Tray 1 installed properly? Go to step 2. Reinstall Tray 1. 2. Check the paper transport path. Is there any debris found on the paper transport path? Remove the debris from the paper transport path. Go to step 3. 3. Check the installation of the Feed Rollers. Are the Feed Rollers installed properly? Go to step 4. Reinstall the Feed Rollers. 4. Check the Feed Rollers. Are the Feed Rollers deformed or worn out? Replace the Feed Rollers. Go to step 5. 5. Check the Registration Sensor operation. Perform DC330 Component Control [071-102] to check the operation of the Registration Sensor. Is the Registration Sensor operating normally? Go to step 6. Go to Registration Sensor. 6. Check the Turn Roller Clutch operation. Perform DC330 Component Control [071-016] to check the operation of the Turn Roller Clutch. Is the Turn Roller Clutch operating properly? Go to step 7. Go to Turn Roller Clutch. 7. Check the Feed Roller Clutch operation. Perform DC330 Component Control [071-015] to check the operation of the Feed Roller Clutch. Is the Feed Roller Clutch operating properly? Go to step 8. Go to Feed Roller Clutch. 8. Check the Paper Handling (P/H) Motor operation. Perform DC330 Component Control [071-009] to check the operation of the P/H Motor. Is the P/H Motor operating normally? • When the Optional Tray is not installed, replace the MCU PWB. • When the Optional Tray is installed, go to step 9. Go to Paper Handling Motor. 9. Check the Paper Jam Sensor operation (Tray 2). Perform DC330 Component Control [071-125] to check the operation of the Paper Jam Sensor. Is the Paper Jam Sensor operating normally? Replace the MCU PWB. Go to Paper Jam Sensor.
Code: 072-101
Description: Tray 2 Miss Feed Jam After a paper was fed from Tray 2, it did not reach the Tray 2 Paper Jam Sensor.
Remedy: 1. Check the installation of Tray 2. Is Tray 2 installed properly? Go to step 2. Reinstall Tray 2. 2. Check the paper transport path. Is there any debris found on the paper transport path? Remove the debris from the paper transport path. Go to step 3. 3. Check the installation of the Feed Rollers. Are the Feed Rollers installed properly? Go to step 4. Reinstall the Feed Rollers. 4. Check the Feed Rollers. Are the Feed Rollers deformed or worn out? Replace the Feed Rollers. Go to step 5. 5. Check the Paper Jam Sensor operation (Tray 2). Perform DC330 Component Control [071-125] to check the operation of the Paper Jam Sensor. Is the Paper Jam Sensor operating normally? Go to step 6. Go to Paper Jam Sensor. 6. Check the Turn Roller Clutch operation (Tray 2). Perform DC330 Component Control [071-029] to check the operation of the Turn Roller Clutch. Is the Turn Roller Clutch operating properly? Go to step 7. Go to Turn Roller Clutch (Tray 2/ 3/ 4). 7. Check the Feed Roller Clutch operation (Tray 2). Perform DC330 Component Control [071-026] to check the operation of the Feed Roller Clutch. Is the Feed Roller Clutch operating properly? Go to step 8. Go to Feed Roller Clutch (Tray 2/ 3/ 4). 8. Check the Feeder Motor operation (Tray 2). Perform DC330 Component Control [071-018] to check the operation of the Feeder Motor. Is the Feeder Motor operating normally? Replace the MCU PWB. Go to Option Feeder Mode Error.
Code: 072-103
Description: Path 2 Sensor On Jam After the Tray 3 Paper Jam Sensor has detected a paper, the paper did not reach the Tray 2 Paper Jam Sensor.
Remedy: 1. Check the paper transport path. Is there any debris on the paper transport path? Remove the debris from the paper transport path. Go to step 2. 2. Check the installation of the Feed Rollers. Are the Feed Rollers installed properly? Go to step 3. Reinstall the Feed Rollers. 3. Check the Feed Rollers. Are the Feed Rollers deformed or worn out? Replace the Feed Rollers. Go to step 4. 4. Check the Paper Jam Sensor operation (Tray 2). Perform DC330 Component Control [071-125] to check the operation of the Paper Jam Sensor. Is the Paper Jam Sensor operating normally? Go to step 5. Go to Paper Jam Sensor. 5. Check the Turn Roller Clutch operation (Tray 2). Perform DC330 Component Control [071-029] to check the operation of the Turn Roller Clutch. Is the Turn Roller Clutch operating properly? Go to step 6. Go to Turn Roller Clutch (Tray 2/ 3/ 4). 6. Check the Feeder Motor operation (Tray 2). Perform DC330 Component Control [071-018] to check the operation of the Feeder Motor. Is the Feeder Motor operating normally? Go to step 7. Go to Option Feeder Mode Error. 7. Check the Paper Jam Sensor operation (Tray 3). Perform DC330 Component Control [071-126] to check the operation of the Paper Jam Sensor. Is the Paper Jam Sensor operating normally? Replace the MCU PWB. Go to Paper Jam Sensor.