• Code: 312.264
• Description: Booklet Drawer Broken Fault. Booklet Drawer Set Sensor Open was detected when the Finisher Front Door Interlock was closed.
• Remedy: • The Booklet Drawer Set Sensor for improper installation • The Booklet Drawer Set Sensor connectors for connection failure • The Booklet Drawer Actuator part for a foreign substance and deformation • The Drawer mechanism for a foreign substance and deformation
  Enter dc330 Component Control [013-104], Booklet Drawer Set Sensor (PL 24.51 Item 7). Select Start. Remove and insert the Booklet Drawer manually. The display changes. Y↓ N→Go to Booklet Drive. Check the circuit of the Booklet Drawer Set Sensor. Refer to the Transmissive Sensor RAP for troubleshooting procedure. Select Stop. If the problem continues, replace the Finisher Main PWB.

• Code: 312.265
• Description: Booklet Folder Home Sensor Off Fault. When the Booklet Home moves from Home position, the Folder Home Sensor did not turn OFF within the specified time.
• Remedy: • The Folder Home Sensor for improper installation • The Folder Home Sensor connectors for connection failure • The Booklet Fold Knife Motor connectors for connection failure • The Knife drive mechanism for a foreign substance
  Enter dc330 Component Control [013-022], Folder Knife Motor FWD and [013-023], Folder Knife Motor REV alternately. Select Start. The Fold Knife Motor energizes. Y↓ N→Select Stop. Refer to Folder Control. Check continuity between the Folder Knife Motor ( P/J8905) and the Finisher PWB ( P8985), and between the Booklet PWB ( P/J8994) and the Finisher PWB ( P8985). The continuity check is OK. Y↓ N→Repair the open circuit or short circuit. Replace the Folder Knife Motor (PL 23.15). If the problem continues, replace the Booklet Maker PWB. Select Stop. Enter dc330 Component Control [13-101], Folder Home Sensor. Select Start. Block/unblock the Folder Home Sensor. The display changed. Y↓ N→Check the wire between J8904 pin 2 and P/J8990 pin 2 on the FInisher PWB for an open or short circuit, or a loose or damaged connector. The wire is OK. Y↓ N→Repair/reconnect as required. Measure the voltage between P/J8990, pins 3 and 1 on the Finisher PWB Folder Control. The voltage is approx. +5VDC. Y↓ N→Replace the Finisher PWB. Measure the voltage between P/J8990, pin 2 on the Finisher PWB and GND (Folder Control). Block/unblock the Folder Home Sensor. The voltage changes. Y↓ N→Replace the Folder Home Sensor (PL 23.15 Item 16). Replace the Finisher PWB. If the problem continues, replace the Finisher PWB.

• Code: 312.265
• Description: Booklet Knife Home Sensor Off Fault. When the Booklet Knife moves from Home position, the Knife Home Sensor did not turn Off within the specified time after Knife Solenoid On.
• Remedy: • The Knife Home Sensor for improper installation • The Knife Home Sensor connectors for connection failure • The Booklet Fold Motor connectors for connection failure • The Knife Solenoid connectors for connection failure • The Knife Solenoid for improper installation • The Knife drive mechanism for a foreign substance
  Manually move the Booklet Tamper to both ends. Enter dc330 Component Control [013-008] and [013-009], Booklet Folder Roll Motor (PL 24.58 Item 2), alternately. Select Start. The Booklet Folder Roll Motor energizes. Y↓ N→Select Stop. Go to Booklet Drive. Check continuity between the Booklet Folder Roll Motor and the Booklet PWB and between the Booklet PWB and the Finisher PWB. The continuity check is OK. Y↓ N→Repair the open circuit or short circuit. Replace the Booklet Folder Roll Motor (PL 24.58 Item 2). If the problem continues, replace the Booklet PWB (PL 24.51 Item 1). If the problem persists, replace Finisher PWB. Select Stop. Select dc330 Component Control [013-010], Booklet Knife Solenoid, (PL 24.58 Item 10). Select Start. The Knife Solenoid actuates. Y↓ N→Select Stop. Go to Booklet Knife Control. Check continuity between the Knife Solenoid and the Booklet PWB and between the Booklet PWB and the Finisher PWB. The continuity check is OK. Y↓ N→Repair the open circuit or short circuit. Replace the Knife Solenoid (PL 24.58 Item 10). If the problem continues, replace the Booklet PWB (PL 24.51 Item 1). If the problem persists, replace Finisher Main PWB. Select Stop. Select dc330 Component Control [013-140], Booklet Knife Folding Sensor (PL 24.54 Item 3). Select Start. Block/unblock the Knife Folding Sensor. The display changed. Select Stop. Go to Booklet Knife Control. Check continuity between the Knife Folding Sensor and the Booklet PWB and between the Booklet PWB and the Finisher PWB. The continuity check is OK. Y↓ N→Repair the open circuit or short circuit. Replace the Knife Folding Sensor (PL 24.54 Item 3). If the problem continues, replace the Booklet PWB (PL 24.51 Item 1). If the problem persists, replace Finisher Main PWB. Select Stop. If the problem continues, replace the Finisher Main PWB.

• Code: 312.266
• Description: Booklet Compiler No Paper Sensor Fault. The Booklet Compile No Paper Sensor did not turn On within the specified time.
• Remedy: Enter dc330 Component Control [013-102], Booklet Compile No Paper Sensor (PL 24.54 Item 18). Select Start. Block/unblock the Booklet Compile No Paper Sensor. The display changed. Y↓ N→Select Stop. Go to Finisher Compiling. Check continuity between the Booklet Compile No Paper and the Booklet PWB and between the Booklet PWB and the Finisher PWB. The continuity check is OK. Y↓ N→Repair the open circuit or short circuit. Replace the Booklet Compile No Paper Sensor (PL 24.54 Item 18). If the problem continues, replace the Booklet PWB (PL 24.51 Item 1). If the problem persists, replace Finisher Main PWB. Select [013-064], Booklet Paper Path Motor (PL 24.58 Item 4). Select Start. The Motor energizes. Y↓ N→Select Stop. Go to Booklet Drive. Check continuity between the Booklet Paper Path Motor and the Booklet PWB and between the Booklet PWB and the Finisher PWB. The continuity check is OK. Y↓ N→Repair the open circuit or short circuit. Replace the Booklet Paper Path Motor (PL 24.58 Item 4). If the problem continues, replace the Booklet PWB (PL 24.51 Item 1). If the problem persists, replace Finisher Main PWB. Select Stop. If the problem persists, replace Finisher Main PWB.

• Code: 312.268
• Description: Booklet Rear Stapler Fault. The Booklet Rear Staple Home Switch is not On (does not return to home position) within the specified time after the Booklet Rear Staple Motor starts to reverse.
• Remedy: Enter dc330 Component Control [12-026], Staple Motor FWD. and then [12-027], Staple Motor REV. The Front Booklet Stapler cycles normally. Y↓ N→There is +24 VDC from P/J8993 pin 5 on the Booklet PWB to GND. Y↓ N→Check the circuit from the Booklet PWB to the Booklet Stapler Cover Switch (Booklet Interlock Switching). Repair/replace as required (PL 23.21). Switch Off the power. Check the wires between P/J8995 on the Booklet PWB and J8895 on the Rear Booklet Stapler (Booklet Staple Control (2 of 2)) for a loose or damaged connector, or an open or short circuit. If the wires are OK, replace the Rear Booklet Stapler Assembly. If the problem remains, replace the Booklet PWB (PL 23.21). Switch Off the power. Check the wire between P/J8995, pin 12 on the Booklet PWB and J8895 pin 3 on the Rear Booklet Stapler (Booklet Staple Control (2 of 2)) for a loose or damaged connector, or an open or short circuit. If the wires are OK, replace the Rear Booklet Stapler Assembly. If the problem remains, replace the Booklet Maker PWB.

• Code: 312.269
• Description: Booklet Sub-CPU Communications Fault. Communications between the Finisher PWB and the Booklet PWB Failed
• Remedy: • Check the connectors at the Finisher PWB and the Booklet PWB are connected or seated properly. • Check the wiring between the Finisher PWB and the Booklet PWB for damage.
  Power Off and power On the printer. The problem is resolved. Y↓ N→Reload the software. The problem is resolved. Y↓ N→Replace the Finisher PWB. If the problem continues, replace the Booklet Maker PWB. Rerun the job. Rerun the job.

• Code: 312.269
• Description: Booklet Sub-CPU Communications Fault. Communications between the Finisher PWB and the Booklet PWB failed.
• Remedy: • Check the connectors at the Finisher PWB and the Booklet PWB are connected or seated properly. • Check the wiring between the Finisher PWB and the Booklet PWB for damage.
  Power Off and Power On the Printer. The problem is resolved. Y↓ N→Reload the Software. The problem is resolved. Y↓ N→Replace the Finisher Main PWB. If the problem continues, replace the Booklet PWB (PL 24.51 Item 1). Rerun the job. Rerun the job.

• Code: 312.282
• Description: Eject Clamp Home Sensor Off Fault. BSD-ON: Set Eject Control (1 of 2) After the Eject Clamp started descending, the Eject Clamp Home Sensor did not turn Off within 200ms.
• Remedy: • Manually operate the Eject mechanism. Check for binding, a dirty sensor, or damage. • Check the Actuator for the Eject Clamp Home Sensor for damage.
  Execute dc330 Component Control [012-250], Eject Clamp Home Sensor. Block and unblock the Eject Clamp Home Sensor The display changes. Y↓ N→Check the wire between J8870 pin 2 on the Eject Clamp Home Sensor and P/J8988 pin 8 on the Finisher PWB for an open or short circuit, or loose or damaged connectors. The wire is OK. Y↓ N→Repair/replace as required. Measure the voltage between P/J8988, pins 9 and 7 on the Finisher PWB. The voltage is approx. +5VDC. Y↓ N→Replace the Finisher PWB. Measure the voltage between P/J8988 pin 8 on the Finisher PWB and GND. Actuate the Eject Clamp Home Sensor. The voltage changes. Y↓ N→Replace the Eject Clamp Home Sensor (PL 23.11 Item 34). Replace the Finisher PWB. Alternately execute dc330 Component Control [012-052], Eject Clamp Up and [012-053], Eject Clamp Down. The Eject Motor starts. Y↓ N→Check the wires between P/J8878 pins 1~6 on the Eject Motor and P/J8893 pins 5~8 on the Finisher PWB for an open or short circuit, or loose or damaged connectors (Set Eject Control (1 of 2)). The wires are OK. Y↓ N→Repair/replace as required. Measure the resistance of the Eject Motor between each pin of P/J8878-1/3/4/6. The resistance is approx. 2Ohm. Y↓ N→Replace the Eject Motor. Replace the Finisher PWB. If the problem remains, replace the Eject Motor Go to Set Eject Control (1 of 2). Check for an intermittent circuit or intermittent mechanical problem. If the check is OK, replace the Finisher PWB.