• Code: C3X
• Description: Strip flag time-out during exit.
• Causes:
• Remedy: 1. Open the Exit Door and ensure the springs for the idler rollers are present and installed correctly (they should be the same for all 5 rollers). 2. Verify the metal bar is installed on top of the Exit Guide.

• Code: C5X
• Description: Print pulled back into transfix nip during exit.
• Causes:
• Remedy: 1. Check that the media is not too thick and is supported by the system. 2. Use a less glossy media. 3. If the Drum Maintenance Kit is near end of life, replace it. 4. Clean and inspect the exit rollers. 5. Check that the Process Drive is correctly homed (ADJ 4.7.1). 6. Test the Paper Path Drive using Service Diagnostics. 7. Replace the Lower Exit Guide.

• Code: D2D ... D2T
• Description: D2D D2M D2N D2P D2Q D2R D2T Exit flag unexpected event during warm-up. The exit flag actuated unexpectedly when paper was picked from Tray 2. The exit flag actuated unexpectedly when paper was picked from Tray 3. The exit flag actuated unexpectedly when paper was picked from Tray 4. The exit flag actuated unexpectedly when paper was picked from Tray 1. The exit flag actuated unexpectedly when duplexing The exit flag actuated unexpectedly when transfixing
• Causes:
• Remedy: 1. Check system grounds. 2. Test the Exit Sensor using Service Diagnostics. 3. Run the Paper Lead Edge Times test using Service Diagnostics. 4. Replace the problem component, then retest.

• Code: D2X
• Description: The exit flag actuated unexpectedly exit.
• Causes:
• Remedy: 1. Check that the media is not too thick and is supported by the system. 2. Use a less glossy media. 3. If the Drum Maintenance Kit is near end of life, replace it. 4. Clean and inspect the exit rollers. 5. Check that the Exit Sensor Flag for proper installation or damage. Replace if necessary. 6. Test the Paper Path Drive using Service Diagnostics. 7. Replace the problem component.

• Code: D3C ... D3T
• Description: D3C D3M D3N D3P D3Q D3R D3T Exit flag time-out during mechanical recovery. Exit flag timed out following Tray 2 Pick. Exit flag timed out following Tray 3 Pick. Exit flag timed out following Tray 4 Pick. Exit flag timed out following Tray 1 Pick. Exit flag timed out during duplexing. Exit flag time-out during transfix.
• Causes:
• Remedy: 1. Check that the media is not too thick and is supported by the system. 2. Check that the exit path is free of obstructions. 3. If the Drum Maintenance Kit is near end of life, replace it. 4. Clean and inspect the Stripper Blade. 5. Clean and inspect the exit rollers. Check that the rollers rotate freely. 6. Check the Exit Sensor Flag for proper installation or damage. Replace if necessary. 7. Test the Paper Path Drive using Service Diagnostics. 8. Replace the problem component.

• Code: E2D, E2E, E2Q
• Description: Tray 1 width sensor during warm-up. Tray 1 width sensor during operation. Tray 1 width sensor during Tray 1 pick
• Causes:
• Remedy: 1. Check the Tray 1 width guides for proper operation. Verify the guides are not moving during printing. 2. Check the Front Door is closed and the wiring is properly connected and seated. 3. Test the Tray 1 Width Sensor using Service Diagnostics. 4. Check the Tray 1 wiring to the I/O board. 5. Replace the I/O Board, then retest.

• Code: F2D ... F2X
• Description: F2D F2F F2M F2N F2P F2Q F2R F2S F2T F2V F2W F2X The Front Door Interlock tripped during warming up. The Front Door Interlock tripped during fault state. The Front Door Interlock tripped during a pick from Tray 2. The Front Door Interlock tripped during a pick from Tray 3. The Front Door Interlock tripped during a pick from Tray 4. The Front Door Interlock tripped during a pick from Tray 1. The Front Door Interlock tripped during duplexing. The Front Door Interlock tripped while the paper was staged for transfix. The Front Door Interlock tripped during transfix. The Front Door Interlock tripped during Drum oiling. The Front Door Interlock tripped during imaging. The Front Door Interlock tripped during exit.
• Causes:
• Remedy: 1. Check the Front Door for damaged hinges, latch, or interlock actuator. 2. Check the covers for proper alignment and fit. 3. Test the Interlock Switch (Door Sensor test) using Service Diagnostics. 4. Check the Front Door Interlock Switch installation and wiring. 5. Replace the switch, then retest.

• Code: G2M ... M4T
• Description: G2M Tray 2 removed during pick from Tray 2. H2N Tray 3 removed during pick from Tray 3. J2M Tray 4 removed during pick from Tray 4. J2P Tray 4 Media Present Sensor event pick from Tray 4. M2C M4A M4B M4C M4D M4E M4F M4G M4H M4J M4K M4L M4M M4N M4P M4Q M4R M4S M4T Media Drive motor had an unexpected event during mechanical recovery. Media Drive motor stalled during an abnormal printer shutdown. Media Drive motor stalled during a normal printer shutdown. Media Drive motor stalled during mechanical recovery. Media Drive motor stalled during printer warm-up. Media Drive motor stalled during ready state. Media Drive motor stalled during a fault state. Media Drive motor stalled during an auto drum maintenance cycle. Media Drive motor stalled during printhead maintenance. Media Drive motor stalled during printhead purge. Media Drive motor stalled during an oil Transfix Roller cycle. Media Drive motor stalled during standby mode. Media Drive motor stalled during pick from Tray 2. Media Drive motor stalled during pick from Tray 3. Media Drive motor stalled during pick from Tray 4. Media Drive motor stalled during pick from Tray 1. Media Drive motor stalled during duplex. Media Drive motor stalled during transfix stage. Media Drive motor stalled during transfix.
• Causes:
• Remedy: 1. Check that the media is supported by the system. 2. Check that the exit path is free of obstructions. 3. Check system grounds. 4. Test the Media Drive motor using the Paper Path Drive test. 5. If necessary, retest using the Media Path Motor and Shafts tests. 6. Check the condition and movement of the rollers and gears. 7. Replace the Media Drive Assembly.