Description: MSI No Paper Any of the following was detected: • The paper in the MSI has ran out. (When the ATS function of MSI is disabled) • Although the paper in the MSI was detected to have ran out, paper is not supplied from another Tray. (When the ATS function of MSI is enabled)
Remedy: 1. Load paper into the MSI. (If this had occurred during ATS of Tray 1 or Tray 2, load paper with the same settings as for the applicable Tray into other than MSI.) 2. If the problem persists, check the following: • The paper supply mechanism of the MSI for damage and foreign substances. • The MSI No Paper Sensor (Input Check [072-104] for operation failure. (PL 13.3) • The MSI No Paper Sensor for contamination, improper installation, and Actuator operation failure. 3. If no problem is found, replace the following parts: • ESS/MCU PWB (PL 18.3)
Code: 024-958, 024-959, 024-960
Description: MSI/Tray 1/Tray 2 Paper Size Mismatch During Print Job, the paper size settings of the selected Tray is different from the paper size specified for the Job.
Remedy: Change the paper settings of the selected Tray to the appropriate one.
Code: 024-961
Description: Tray 3 Paper Size Mismatch During Print Job, the paper size settings of the selected Tray is different from the paper size specified for the Job.
Remedy: Change the paper settings of the selected Tray to the appropriate one.
Code: 024-962
Description: Tray 4 Paper Size Mismatch During Print Job, the paper size settings of the selected Tray is different from the paper size specified for the Job.
Remedy: Change the paper settings of the selected Tray to the appropriate one.
Code: 024-965
Description: APS NG Unselected During Copy Job, Print Job, and Report Job with APS settings, the Paper Size and paper orientation (SEF/LEF) settings specified by the Job are different from the settings at Tray 1, Tray 2, Tray 3, Tray 4 and MSI
Remedy: Change the paper settings of the Tray to the appropriate one.
Code: 024-966
Description: APS NG Permission Denied Although APS was selected during Copy Job or Print Job, all the Trays are either prohibited for APS or malfunctioning.
Remedy: • Repair any Tray that is malfunctioning. • Release the APS prohibition setting. NVM 780-61: STM NVM 780-62: Tray 3 NVM 780-63: Tray 4 NVM 780-64: MSI
Code: 033-313
Description: Fax Board Communication Fail Communication failure with Fax Board was detected.
Remedy: 1. Turn the power OFF and ON. 2. Check the connection of the Fax Board Cable. 3. If the problem persists, replace the following parts in sequence: • Fax Board Cable (PL 18.5) • Fax PWB (PL 18.5)
Code: 033-316
Description: Fax Box NVM Data Defect The NVM data of the Fax Board is corrupted.
Remedy: 1. Turn the power OFF and ON. 2. Perform NVM Initialize in the CE Mode. For details on the NVM Initialize, refer to '6.5.2.4 NVM Initialize'.