• Code: 10-120, 10-121, 10-126
• Description: IOT Exit Sensor RAP 10-120 The lead edge of the paper failed to reach the IOT exit sensor within the correct time after the trail edge at the fuser exit switch for an inverted sheet. 10-121 The lead edge of the paper failed to reach the IOT exit sensor within the correct time after the trail edge at the fuser exit switch for an non inverted sheet. 10-126 The trail edge of the paper failed to clear the IOT exit sensor within the correct time.
• Remedy: NOTE: Ensure that the door interlock switch is cheated when checking +24V components. Enter dC330 code 10-120 IOT exit sensor, Q10-120. Press Start. Manually actuate the sensor. The display changes. Y↓N→Go to Flag 1. Check Q10-120. Refer to: • GP 11 How to Check a Sensor. • (32-38 ppm). (65-87 ppm). • P/J5, IOT PWB. • 01D +3.3V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • IOT exit sensor, PL 10.11 Item 13. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. Enter dC330 code 10-050 inverter nip solenoid, SOL10-050. Press Start. The solenoid energises. Y↓N→Go to Flag 2. Check SOL10-050. Refer to: • GP 12 How to Check a Solenoid or Clutch. • (32-55 ppm). (65-87 ppm). • P/J5, IOT PWB. • P/J17, LVPS. • Fuse, PL 1.10 Item 9, GP 7. • 01G +24V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Inverter nip solenoid, PL 10.11 Item 6. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. Enter dC330 code 10-045 inverter path solenoid, SOL 10-045. Press Start. The solenoid energizes. Y↓N→Go to Flag 3. Check SOL 10-045. Refer to: • GP 12 How to Check a Solenoid or Clutch. • (32-55 ppm). (65-87 ppm). • P/J5, IOT PWB • P/J17, LVPS. • Fuse, PL 1.10 Item 9, GP 7. • 01G +24V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Inverter path solenoid, PL 10.11 Item 14. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. Enter dC330 code 10-030 inverter motor, MOT10-030. Press Start. The jam clearance knob, 2B, PL 10.15 Item 13, is stationary and the motor can be heard. Y↓N→The jam clearance knob, 2B, PL 10.15 Item 13, rotates counterclockwise. Y↓N→Go to Flag 4. Check MOT10-030. Refer to: • GP 10 How to Check a Motor. • P/J4, IOT PWB • P/J45, P/J55 • 01G +24V Distribution RAP • 01E +5V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Inverter motor, PL 10.11 Item 11. • Inverter motor driver PWB, PL 10.11 Item 22. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. Install a new inverter motor driver PWB, PL 10.11 Item 22. Check the following components, refer to GP 7: • Idler roll, PL 10.12 Item 15. • Upper baffle, (32-55 ppm) PL 10.12 Item 23, (65-87 ppm) PL 10.12 Item 22. • Double exit nip roll, PL 10.11 Item 8. • Exit shaft assembly, PL 10.13 Item 4. • Nip split shaft assembly, PL 10.11 Item 4. • The drive gear on the fuser module, (32-55 ppm) PL 10.8 Item 1, (65-87 ppm) PL 10.10 Item 1. • The fuser drive gear on the main drives module, (32-55 ppm) PL 4.17 Item 10, (65-87 ppm) PL 4.12 Item 10. • Check the IOT exit sensor mounting bracket on the nip roll guide, PL 10.11 Item 10. The bracket holds the IOT exit sensor in the correct position, PL 10.11 Item 13.

• Code: 10-132, 10-133, 10-134
• Description: Lead Edge Late to Inverter Sensor RAP (65-87 ppm) 10-132 The lead edge of the paper failed to actuate the inverter sensor within the correct time after the fuser exit switch is made, for a simplex sheet. 10-133 The lead edge of the paper failed to actuate the inverter sensor within the correct time after the fuser exit switch is made, for a duplex 1 sheet. 10-134 The lead edge of the paper failed to actuate the inverter sensor within the correct time after the fuser exit switch is made, for a duplex 2 sheet.
• Remedy: NOTE: The door interlock switch must be cheated when checking +24V components. Enter dC330 code 10-100 fuser exit switch, S10-100. Press Start. Manually actuate the switch with a piece of paper. The display changes. Y↓N→Go to Flag 1. Check S10-100. Refer to: • GP 13 How to Check a Switch. •. • P/J35, IOT PWB. • 01D +3.3V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Fuser exit switch, PL 10.10 Item 11. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. Enter dC330 sensor code 10-105 inverter sensor, Q10-105. Press Start. Manually actuate the sensor with a piece of paper. The display changes. Y↓N→Go to Flag 2. Check Q10-105. Refer to: • GP 11. How to Check a Sensor. •. • P/J61, IOT PWB • 01E +5V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Inverter sensor, PL 10.12 Item 19. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. Check the following components, refer to GP 7: • The drive gear on the fuser module, PL 10.10 Item 1. • The fuser drive gear on the main drives module, PL 4.12 Item 10. • Fuser web motor and the fuser web, 10A Fuser Web Motor RAP. • Drives between inverter and the main drives module, PL 10.15. • Post fuser exit roller, PL 10.12 Item 9. NOTE: Excessive post fuser exit roll wear causes buckle between the fuser and the inverter assembly. This can cause severe ripple on the trail edge of A3 (11x17 inch) sheet and paper jams. • Upper baffle, PL 10.12 Item 22. • Baffle guide, PL 10.13 Item 3.

• Code: 10-135, 10-136, 10-137, 10-138
• Description: Trail edge Late from Inverter Sensor RAP 10-135 The trail edge of the paper failed to de-actuate the inverter sensor within the correct time, for a simplex non invert sheet. 10-136 The trail edge of the paper failed to de-actuate the inverter sensor within the correct time, for a simplex inverted sheet. 10-137 The trail edge of the paper failed to de-actuate the inverter sensor within the correct time, for a duplex sheet side 1. 10-138 The trail edge of the paper failed to de-actuate the inverter sensor within the correct time, for a duplex sheet side 2.
• Remedy: Enter dC330 code 10-105 inverter sensor, Q10-105. Press Start. Manually actuate the sensor. The display changes. Y↓N→Go to Flag 1. Check Q10-120. Refer to: • GP 11 How to Check a Sensor. •. • P/J61, IOT PWB. • 01E +5V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Inverter sensor, PL 10.12 Item 19. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. Enter dC330 code 10-030 inverter motor, MOT10-030. Press Start. The jam clearance knob, 2B, PL 10.15 Item 13, is stationary and the motor can be heard. Y↓N→The jam clearance knob, 2B, PL 10.15 Item 13, rotates counterclockwise. Y↓N→Go to Flag 4. Check MOT10-030. Refer to: • GP 10 How to Check a Motor. • P/J4, IOT PWB • P/J45, P/J55 • 01G +24V Distribution RAP • 01E +5V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Inverter motor, PL 10.11 Item 11. • Inverter motor driver PWB, PL 10.11 Item 22. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. Install a new inverter motor driver PWB, PL 10.11 Item 22. Check the following components, refer to GP 7: • Idler roll, PL 10.12 Item 15. • Upper baffle, (65-87ppm) PL 10.12 Item 22, (32-55ppm) PL 10.12 Item 23. • Double exit nip rolls, PL 10.11 Item 8. • Exit shaft assembly, PL 10.13 Item 4. • Nip split shaft assembly, PL 10.11 Item 4. • The drive gear on the fuser module, PL 10.10 Item 1. • The fuser drive gear on the main drives module, PL 4.12 Item 10. Enter dC330 code 10-050 inverter nip solenoid, SOL10-050. Press Start. The solenoid energises. Y↓N→Go to Flag 2. Check SOL10-050. Refer to: • GP 12 How to Check a Solenoid or Clutch. •. • P/J5, IOT PWB. • P/J17, LVPS. • Fuse, PL 1.10 Item 9, GP 7. • 01G +24V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Inverter nip solenoid, PL 10.11 Item 6. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. Enter dC330 code 10-045 inverter path solenoid, SOL 10-045. Press Start. The solenoid energizes. Y↓N→Go to Flag 3. Check SOL 10-045. Refer to: • GP 12 How to Check a Solenoid or Clutch. •. • P/J5, IOT PWB • P/J17, LVPS. • Fuse, PL 1.10 Item 9, GP 7. • 01G +24V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Inverter path solenoid, PL 10.11 Item 14. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. Enter dC330 code 10-055 tri-roll nip split solenoid, SOL 10-055. Press Start. The solenoid energizes. Y↓N→Go to Flag 5. Check SOL 10-055. Refer to: • GP 12 How to Check a Solenoid or Clutch. •. • P/J61, IOT PWB • P/J17, LVPS. • Fuse, PL 1.10 Item 9, GP 7. • 01G +24V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Tri-roll nip split solenoid, PL 10.14 Item 1. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. Enter dC330 code 10-030 inverter motor, MOT10-030. Press Start. The jam clearance knob, 2B, PL 10.15 Item 13, is stationary and the motor can be heard. Y↓N→The jam clearance knob, 2B, PL 10.15 Item 13, rotates counterclockwise. Y↓N→Go to Flag 4. Check MOT10-030. Refer to: • GP 10 How to Check a Motor. • P/J4, IOT PWB • P/J45, P/J55 • 01G +24V Distribution RAP • 01E +5V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Inverter motor, PL 10.11 Item 11. • Inverter motor driver PWB, PL 10.11 Item 22. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. Install a new inverter motor driver PWB, PL 10.11 Item 22. Check the following components, refer to GP 7: • Idler roll, PL 10.12 Item 15. • Upper baffle, (65-87ppm) PL 10.12 Item 22, (32-55ppm) PL 10.12 Item 23. • Double exit nip rolls, PL 10.11 Item 8. • Exit shaft assembly, PL 10.13 Item 4. • Nip split shaft assembly, PL 10.11 Item 4. • The drive gear on the fuser module, PL 10.10 Item 1. • The fuser drive gear on the main drives module, PL 4.12 Item 10.

• Code: 10-315, 10-320, 10-321, 10-323, 10-340, 10-350, 10-360, 10-380
• Description: Fuser Over Temperature RAP 10-315 The difference between 2 consecutive thermistor readings exceeds a given value. 10-320 During standby or run mode, the thermistor reading is not within the target temperature range. 10-321 Over temperature during standby mode, the thermistor reading is not within the target temperature range 10-323 Over temperature during run mode, the thermistor reading is not within the target temperature range. 10-340 Fuser temperature sensor A reading monitors above its normal operating temperature. 10-350 The hardware comparator detects a fuser reading greater than 240 degrees centigrade or a short circuit thermistor. 10-360 Fuser temperature sensor B reading is greater than the normal operating temperature. 10-380 The fuser delta value between the temperature sensors A and B is to high.
• Remedy: Switch off the machine, then switch on the machine, GP 14. The display shows Ready to Copy. Y↓N→Refer to. Go to Flag 1. The voltage at the temperature sensors A and B should be 2.9 volts when the sensors are cold. In standby mode the voltage should be 0.78 to 0.98 volts. Refer to: • P/J35, IOT PWB. • 01D +3.3 V Distribution RAP. • 01B 0V Distribution RAP Before new components are installed, use the machine resident diskette to restore the NVM values to default. Install new components as necessary: • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. • LVPS and base module, PL 1.10 Item 3. • Fuser Module, (32-55 ppm) PL 10.8 Item 1, (65-87 ppm) PL 10.10 Item 1. Perform SCP 6 Final Actions.

• Code: 10-322, 10-324, 10-325, 10-330, 10-370
• Description: Fuser Under Temperature RAP 10-322 Under temperature during standby mode, the thermistor reading is not within the target temperature range 10-324 under temperature during run mode, the thermistor reading is not within the target temperature range 10-325 The fuser control task watchdog timer has not been reset within a specified period. 10-330 The initial fuser temperature rise was not achieved within 30 seconds from the start of warm up mode or the standby temperature was not reached within 150 seconds. 10-370 During power save mode, the thermistor reading is not within the target value, after the fuser has cooled to the power save temperature.
• Remedy: Switch off the machine GP 14. Remove the fuser module and check the continuity between pin 1 and pin 2 and between pin 3 and pin 4 on the fuser module connector. There is continuity. Y↓N→Install a new fuser module, (32-55 ppm) PL 10.8 Item 1 or (65-87 ppm) PL 10.10 Item 1. Install the fuser module and disconnect PJ24, (32-38 ppm), (45-87 ppm). Go to Flag 2 and check for continuity between pin 1 and 3 and between pins 4 and 6 at the harness end. There is continuity. Y↓N→Check the fuser connector assembly. If necessary, install a new fuser connector assembly, (32-55 ppm) PL 4.15 Item 9, (65-87 ppm) PL 4.10 Item 9. Connect PJ24, (32-38 ppm), (45-87 ppm). NOTE: The voltage will be 100% of the ACL voltage when the machine is switched on from cold and pulse between 60% and 100% during standby. Go to Flag 2 and check for ACL at PJ24. Switch on the machine, GP 14. ACL is available at PJ24 between pin 1 and 3, and between pin 4 and 6. Y↓N→Install new components as necessary. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. • If the fault still occurs, install a new LVPS and base module, PL 1.10 Item 3 Go to Flag 1. With the fuser cold, check for +2.9V at pin 1 and at pin 2. +2.9V is available at both pins. Y↓N→Go to Flag 1. Refer to: • P/J35, IOT PWB. • 01D +3.3 V Distribution RAP. • 01B 0V Distribution RAP Install new components as necessary. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. Perform SCP 6 Final Actions.

• Code: 10-399
• Description: Fuser Authorization Failure RAP 10-399 The fuser CRUM failed the authorization check. The authorization check is performed to ensure that the fuser installed in the system is compatible with the machine configuration: 50Hz or 60Hz.
• Remedy: Install a new Fuser module that matches the machine configuration. • Fuser module (32-55 ppm), PL 10.8 Item 1. • Fuser module (65-87 ppm), PL 10.10 Item 1.

• Code: 10A
• Description: Fuser Web Motor RAP Use this RAP when the fuser web motor is suspected of having failed. Indications of motor failure are contaminated stripper fingers and fuser roll. This fault may also cause paper jams in the inverter.
• Remedy: NOTE: The door interlock switch must be cheated when checking +24V components. The web motor does not run continuously. It is pulsed on for multiples of 0.9 seconds duration. The pulsing of the motor is felt or heard during the print mode. Enter dC330 code 10-010 fuser web motor, MOT10-010. The movement is very slow (approximately 0.1 rev per minute). The motor runs. Y↓N→Go to Flag 1. Check MOT10-010. Refer to: •. • GP 10 How to Check a Motor. • P/J154, Main Drives PWB. • 01G +24V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Fuser web motor assembly, (32-55 ppm) PL 4.17 Item 1. • Fuser web motor assembly, (65-87 ppm) PL 4.12 Item 1. • Main drives module, (32-55 ppm) PL 4.15 Item 1. • Main drives module, (65-87 ppm) PL 4.10 Item 1. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. Check the following: • Drive coupling on the fuser web motor shaft, (65-87 ppm) PL 4.12 Item 1. • Drive coupling on the fuser web motor shaft, (32-55 ppm) PL 4.17 Item 1. • Drive coupling on the web assembly. The life expectancy of the fuser web is the same as the Fuser module. Install new Fuser module, (32-55 ppm) PL 10.8 Item 1, (65-87 ppm) PL 10.10 Item 1.

• Code: 11-005-110, 11-006-110, 11-310-110, 11-311-110
• Description: Front Tamper Move Failure RAP 11-005-110 Front tamper fails to move to the front position. 11-006-110 Front tamper fails to move to the rear position. 11-310-110 Front tamper not at the front home position. 11-311-110 Front tamper not at the rear home position
• Remedy: •. Check for damage or obstructions that would prevent the tamper assembly from operating correctly. If necessary, install a new tamper assembly, PL 11.16 Item 1. • Jams can be caused by removing prints from bin 1 before the machine has finished printing. If the tampers are touched while they are moving, they may stall and cause the machine to shutdown. The resulting shutdown can cause un-clearable jams in the finisher and the tray 3 and tray 4 to paper path interface. • Jams can also be caused if the tray settings do not match the paper in the trays. Make sure the tray settings are correct. • Check the condition and the tension of the front tamper drive belt. Tensioning is achieved by a spring on the motor, the motor should be free to move. • If there is a large jam of paper above bin 1 that has obstructed the tampers, this has probably been caused by poorly stacked sets failing to actuate the bin 1 upper level sensor. Perform the following: – Check the paper for defects that could degrade the tamping operation e.g. curl, paper condition, buckling or paper type. Refer to IQ1 Image Quality Entry RAP. – Check the operation of the paddle roll, refer to 11-024-110, 11-025-110 Paddle Roll Failure RAP. – Check the operation of the bin 1 upper level sensor, refer to 11-030-110, 11-334-110, 11-335-110, 11-336-110 Bin 1 Movement Failure RAP. – Refer to the 11J-110 Mis-Registration in Stapled Sets and Non-Stapled Sets RAP. – Check the 2K LCSS PWB DIP switch settings, refer to 11F-110 2K LCSS PWB DIP Switch Settings RAP.
  NOTE: All 2K LCSS interlocks must be made to supply +24V to the motors. NOTE: In diagnostics, actuating any 2K LCSS sensor or switch can change the displayed state on the UI. Make sure that the correct sensor or switch is tested. Enter dC330, codes 11-003 and 11-005 alternately The front tamper moves between the home and inboard positions. Y↓N→Go to Flag 2. Check the front tamper motor, MOT11-003. Refer to: • 11G-110 2K LCSS PWB Damage RAP. • GP 10 How to Check a Motor. • P/J312, 2K LCSS PWB. • 11D-110 2K LCSS Power Distribution RAP. Repair or install new components as necessary: • Tamper assembly, PL 11.16 Item 1. • 2K LCSS PWB, PL 11.26 Item 1. Enter dC330 code 11-310, actuate the front tamper home sensor. The display changes. Y↓N→Go to Flag 1. Check the sensor. Refer to: • 11G-110 2K LCSS PWB Damage RAP. • GP 11 How to Check a Sensor. • P/J312, 2K LCSS PWB. • 11D-110 2K LCSS Power Distribution RAP. Repair or install new components as necessary: • Front tamper home sensor, PL 11.16 Item 3. • 2K LCSS PWB, PL 11.26 Item 1. Perform SCP 6 Final Actions.