Description: Fuser Under Temperature RAP 10-322 Under temperature during standby mode, the thermistor reading is not within the target temperature range 10-324 under temperature during run mode, the thermistor reading is not within the target temperature range 10-325 The fuser control task watchdog timer has not been reset within a specified period. 10-330 The initial fuser temperature rise was not achieved within 30 seconds from the start of warm up mode or the standby temperature was not reached within 150 seconds. 10-370 During power save mode, the thermistor reading is not within the target value, after the fuser has cooled to the power save temperature.
Remedy: Switch off the machine GP 14. Remove the fuser module and check the continuity between pin 1 and pin 2 and between pin 3 and pin 4 on the fuser module connector. There is continuity. Y↓N→Install a new fuser module, (35-55 ppm) PL 10.8 Item 1 or (65-90 ppm) PL 10.10 Item 1. Install the fuser module and disconnect PJ24, (35 ppm), (40-90 ppm). Go to Flag 2 and check for continuity between pin 1 and 3 and between pins 4 and 6 at the harness end. There is continuity. Y↓N→Check the fuser connector assembly. If necessary, install a new fuser connector assembly, (35-55 ppm) PL 4.15 Item 9, (65-90 ppm) PL 4.10 Item 9. Connect PJ24, (35 ppm), (40-90 ppm). WARNING Take care when measuring AC mains (line) voltage. Electricity can cause death or injury. NOTE: The voltage will be 100% of the ACL voltage when the machine is switched on from cold and pulse between 60% and 100% during standby. Go to Flag 2 and check for ACL at PJ24. Switch on the machine, GP 14. ACL is available at PJ24 between pin 1 and 3, and between pin 4 and 6. Y↓N→Install new components as necessary. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. • If the fault still occurs, install a new LVPS and base module, PL 1.10 Item 3 Go to Flag 1. With the fuser cold, check for +2.9V at pin 1 and at pin 2. +2.9V is available at both pins. Y↓N→Go to Flag 1. Refer to: • P/J35, IOT PWB. • 01D +3.3 V Distribution RAP. • 01B 0V Distribution RAP Install new components as necessary. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. Perform SCP 6 Final Actions.
Code: 10-399
Description: Fuser Authorization Failure RAP 10-399 The fuser CRUM failed the authorization check. The authorization check is performed to ensure that the fuser installed in the system is compatible with the machine configuration: 50Hz or 60Hz.
Remedy: Install a new Fuser module that matches the machine configuration. • Fuser module (35-55 ppm), PL 10.8 Item 1. • Fuser module (65-90 ppm), PL 10.10 Item 1.
Code: 10A
Description: Fuser Web Motor RAP Use this RAP when the fuser web motor is suspected of having failed. Indications of motor failure are contaminated stripper fingers and fuser roll. This fault may also cause paper jams in the inverter.
Remedy: NOTE: The door interlock switch must be cheated when checking +24V components. The web motor does not run continuously. It is pulsed on for multiples of 0.9 seconds duration. The pulsing of the motor is felt or heard during the print mode. Enter dC330 code 10-010 fuser web motor, MOT10-010. The movement is very slow (approximately 0.1 rev per minute). The motor runs. Y↓N→Go to Flag 1. Check MOT10-010. Refer to: •. • GP 10 How to Check a Motor. • P/J154, Main Drives PWB. • 01G +24V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Fuser web motor assembly, (35-55 ppm) PL 4.17 Item 1. • Fuser web motor assembly, (65-90 ppm) PL 4.12 Item 1. • Main drives module, (35-55 ppm) PL 4.15 Item 1. • Main drives module, (65-90 ppm) PL 4.10 Item 1. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. Check the following: • Drive coupling on the fuser web motor shaft, (65-90 ppm) PL 4.12 Item 1. • Drive coupling on the fuser web motor shaft, (35-55 ppm) PL 4.17 Item 1. • Drive coupling on the web assembly. The life expectancy of the fuser web is the same as the Fuser module. Install new Fuser module, (35-55 ppm) PL 10.8 Item 1, (65-90 ppm) PL 10.10 Item 1.
Description: Front Tamper Move Failure RAP 11-005-110 Front tamper fails to move to the front position. 11-006-110 Front tamper fails to move to the rear position. 11-310-110 Front tamper not at the front home position. 11-311-110 Front tamper not at the rear home position.
Remedy: NOTE: All 2K LCSS interlocks must be made to supply +24V to the motors. NOTE: In diagnostics, actuating any 2K LCSS sensor or switch can change the displayed state on the UI. Make sure that the correct sensor or switch is tested. Enter dC330, codes 11-003 and 11-005 alternately The front tamper moves between the home and inboard positions. Y↓N→Go to Flag 2. Check the front tamper motor, MOT11-003. Refer to: • 11G-110 2K LCSS PWB Damage RAP. • GP 10 How to Check a Motor. • P/J312, 2K LCSS PWB. • 11D-110 2K LCSS Power Distribution RAP. Repair or install new components as necessary: • Tamper assembly, PL 11.16 Item 1. • 2K LCSS PWB, PL 11.26 Item 1. Enter dC330 code 11-310, actuate the front tamper home sensor. The display changes. Y↓N→Go to Flag 1. Check the sensor. Refer to: • 11G-110 2K LCSS PWB Damage RAP. • GP 11 How to Check a Sensor. • P/J312, 2K LCSS PWB. • 11D-110 2K LCSS Power Distribution RAP. Repair or install new components as necessary: • Front tamper home sensor, PL 11.16 Item 3. • 2K LCSS PWB, PL 11.26 Item 1. Perform SCP 6 Final Actions.
Description: Front Tamper Move Failure RAP 11-005-120 Front tamper fails to move to the front position. 11-006-120 Front tamper fails to move to the rear position. 11-310-120 Front tamper not at the front home position. 11-311-120 Front tamper not at the rear home position.
Remedy: NOTE: All 1K LCSS interlocks must be made to supply +24V to the motors. NOTE: In diagnostics, actuating any 1K LCSS sensor or switch can change the displayed state on the UI. Make sure that the correct sensor or switch is tested. Enter dC330, codes 11-003 and 11-005 alternately. The front tamper moves between the home and inboard positions. Y↓N→Go to Flag 2. Check the front tamper motor, MOT11-003. Refer to: • 11G-120 1K LCSS PWB Damage RAP. • GP 10 How to Check a Motor. • P/J9, 1K LCSS PWB. • 11C-120 1K LCSS Power Distribution RAP. Repair or install new components as necessary: • Tamper assembly, PL 11.112 Item 1. • 1K LCSS PWB, PL 11.124 Item 1. Enter dC330 code 11-310. Actuate the front tamper home sensor, Q11-310. The display changes. Y↓N→Go to Flag 1. Check Q11-310. Refer to: • 11F-120 1K LCSS PWB Damage RAP. • GP 11 How to Check a Sensor. • P/J16, 1K LCSS PWB. • 11C-120 1K LCSS Power Distribution RAP. Repair or install new components as necessary: • Front tamper home sensor, PL 11.112 Item 3. • 1K LCSS PWB, PL 11.124 Item 1. Perform SCP 6 Final Actions.
Description: Rear Tamper Move Failure RAP 11-007-110 Rear tamper fails to move to the front position. 11-008-110 Rear tamper fails to move to the rear position. 11-312-110 Rear tamper is not at the front home position. 11-313-110 Rear tamper is not at the rear home position. 11-319-110 Rear tamper is not at the away home position. NOTE: The away home position is with the rear tamper approximately halfway along it’s travel.
Remedy: NOTE: All 2K LCSS interlocks must be made to supply +24V to the motors. NOTE: In diagnostics, actuating any 2K LCSS sensor or switch can change the displayed state on the UI. Make sure that the correct sensor or switch is tested. Enter dC330, codes 11-004 and 11-006 alternately. The rear tamper moves between the home and inboard positions. Y↓N→Go to Flag 3. Check the rear tamper motor, MOT11-004. Refer to: • 11G-110 2K LCSS PWB Damage RAP. • GP 10, How to Check a Motor. • P/J312, 2K LCSS PWB. • 11D-110 2K LCSS Power Distribution RAP. Repair or install new components as necessary: • Tamper assembly, PL 11.16 Item 1. • 2K LCSS PWB, PL 11.26 Item 1. Enter dC330 code 11-311, actuate the rear tamper home sensor Q11-311. The display changes. Y↓N→Go to Flag 1 and check Q11-311. Refer to: • 11G-110 2K LCSS PWB Damage RAP. • GP 11, How to Check a Sensor. • P/J312, 2K LCSS PWB. • 11D-110 2K LCSS Power Distribution RAP. Repair or install new components as necessary: • Rear tamper home sensor, PL 11.16 Item 3. • 2K LCSS PWB, PL 11.26 Item 1. NOTE: The away home position is used for short edge feed small paper. This saves unnecessary rear tamper travel. Enter dC330, actuate the rear tamper away home sensor Q11-319. The display changes. Y↓N→Go to Flag 2 and check Q11-319. Refer to: • 11G-110 2K LCSS PWB Damage RAP. • GP 11, How to Check a Sensor. • P/J312, 2K LCSS PWB. • 11D-110 2K LCSS Power Distribution RAP. Repair or install new components as necessary: • Rear tamper away home sensor, PL 11.16 Item 3. • 2K LCSS PWB, PL 11.26 Item 1. Perform SCP 6 Final Actions.
Description: Rear Tamper Move Failure RAP 11-007-120 Rear tamper fails to move to the front position. 11-008-120 Rear tamper fails to move to the rear position. 11-312-120 Rear tamper is not at the front home position. 11-313-120 Rear tamper is not at the rear home position. 11-319-120 Rear tamper is not at the away home position. NOTE: The away home position is with the rear tamper approximately halfway along it’s travel.
Remedy: NOTE: All 1K LCSS interlocks must be made to supply +24V to the motors. NOTE: In diagnostics, actuating any 1K LCSS sensor or switch can change the displayed state on the UI. Make sure that the correct sensor or switch is tested. Enter dC330, codes 11-004 and 11-006 alternately. The rear tamper moves between the home and inboard positions. Y↓N→Go to Flag 3. Check the rear tamper motor, MOT11-004. Refer to: • 11F-120 1K LCSS PWB Damage RAP. • GP 10, How to Check a Motor. • P/J9, 1K LCSS PWB. • 11C-120 1K LCSS Power Distribution RAP. Repair or install new components as necessary: • Tamper assembly, PL 11.112 Item 1. • 1K LCSS PWB, PL 11.124 Item 1. Enter dC330 code 11-311. Actuate the rear tamper home sensor Q11-311. The display changes. Y↓N→Go to Flag 1. Check Q11-311. Refer to: • 11F-120 1K LCSS PWB Damage RAP. • GP 11, How to Check a Sensor. • P/J16, 1K LCSS PWB • 11C-120 1K LCSS Power Distribution RAP. Repair or install new components as necessary: • Rear tamper home sensor, PL 11.112 Item 3. • 1K LCSS PWB, PL 11.124 Item 1. NOTE: The away home position is used for short edge feed small paper. This saves unnecessary rear tamper travel. Enter dC330. Actuate the rear tamper away home sensor Q11-319. The display changes. Y↓N→Go to Flag 2. Check Q11-319. Refer to: • 11F-120 1K LCSS PWB Damage RAP. • GP 11, How to Check a Sensor. • P/J16, 1K LCSS PWB • 11C-120 1K LCSS Power Distribution RAP. Repair or install new components as necessary: • Rear tamper away home sensor, PL 11.112 Item 3. • 1K LCSS PWB, PL 11.124 Item 1. Perform SCP 6 Final Actions.
Code: 11-024-110, 11-025-110
Description: Paddle Roll Failure RAP 11-024-110 The paddle is not at the home position. 11-025-110 The paddle fails to rotate. NOTE: The paddle is in the home position when the sensor flag is located between the sensor jaws. If a jam occurs in the compiler, bin 1 will not be available.
Remedy: NOTE: All 2K LCSS interlocks must be made to supply +24V to the motors. NOTE: In diagnostics, actuating any 2K LCSS sensor or switch can change the displayed state on the UI. Make sure that the correct sensor or switch is tested. Enter dC330, codes 11-024, paddle home position and 11-025, paddle run. The paddle rotates correctly. Y↓N→Go to Flag 2. Check the paddle motor, MOT 11-024. Refer to: • 11G-110 2K LCSS PWB Damage RAP. • GP 10, How to Check a Motor. •. • P/J310, 2K LCSS PWB. • 11D-110 2K LCSS Power Distribution RAP Repair or install new components as necessary: • Paddle motor, PL 11.8 Item 10. • 2K LCSS PWB, PL 11.26 Item 1. Enter dC330, code 11-025 and stack the code 11-326, to actuate the paddle roll position sensor Q11-326. The display cycles high/low. Y↓N→Go to Flag 1. Check Q11-326. Refer to: • 11G-110 2K LCSS PWB Damage RAP. • GP 11, How to Check a Sensor. •. • P/J314, 2K LCSS PWB. • 11D-110 2K LCSS Power Distribution RAP Repair or install new components as necessary: • Paddle roll position sensor, PL 11.8 Item 11. • 2K LCSS PWB, PL 11.26 Item 1. Perform SCP 6 Final Actions.
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