• Code: 14-730
• Description: Scanner Application Card Failure RAP 14-730 There is no response or an incorrect response to the command issued by the scan service.
• Remedy: Perform the following: 1. Switch off the machine, then switch on the machine, GP 14. 2. Check that the harness from PJ152 is not routed under the single board controller PWB. If the harness was under the PWB, examine the harness sleeving for punctures or other damage. If necessary, install a new DADH/power distribution PWB harness, PL 3.24 Item 6. Route the new harness to the right, away from the single board controller PWB. If this has caused a blown fuse F1 on the power distribution PWB, install a new power distribution PWB, PL 3.24 Item 5. NOTE: This fault has been caused on a number of machines by bad routing of the DADH/ power distribution PWB harness PL 3.24 Item 6.

• Code: 14B
• Description: Scanning Document Size RAP (W/O TAG 150)
• Remedy: Check that the input module angle sensor actuator is not damaged, if necessary, install a new input module angle sensor actuator, PL 14.25 Item 21. Enter the dC330 input code 14-310. Actuate the input module angle sensor, Q14-310 by opening and closing the DADH. The display changes. Y↓N→Go to Flag 2. Check for +12V on P/J135 between pins 6 and 8 on the power distribution PWB. The voltage is good. Y↓N→Go to the following RAPs: • 01B 0V Distribution RAP, refer to the 12V return. • 01F +12V Distribution RAP. Go to Flag 4. +5V is available at pin 3 on Q14-310 connector (yellow wire). Y↓N→Remove the CVT glass and document glass. Remove the PWB cover, 3 screws, PL 14.25 Item 1. Re-install the scanner top cover and GUI, but do not install the screws. Re-connect the power cord and switch on the machine, GP 14. Go to Flag 2. Check for +12V on P/J450 between pins 1 and 2 on the CCD PWB. The voltage is good. Y↓N→Check the harness between P/J135 and P/J450 for an open or short circuit. Repair the wiring, or install a new harness, PL 14.25 Item 13. Go to Flag 3. Check for +5V on P/J451 between pins 1 and 2 on the scanner PWB. The voltage is good. Y↓N→Install a new scanner, PL 14.20 Item 1. Go to Flag 3. Check for +5V on P/J452 between pins 17 and 18. The voltage is good. Y↓N→Check the connectors on the ribbon cable between P/J451 and P/J452 are correctly installed. If necessary install a new harness, PL 14.25 Item 5. +5V is available at P/J458 pins 1 and 4, also on P/J454 pin 4. Y↓N→Install a new scanner drive PWB, PL 14.25 Item 4. Check the wiring between P/J454 and Q14-310 for an open circuit. Go to Flag 4. Check the input module angle sensor, refer to: • P/J454, scanner PWB. • GP 11 How to Check a Sensor. • 01D +3.3V Distribution RAP. • 01B 0V Distribution RAP, refer to the 3.3V return. Repair or install new components as necessary: • Input module angle sensor, PL 14.25 Item 16. • Scanner PWB, PL 14.25 Item 4. • Scanner, PL 14.20 Item 1. Raise the DADH. Enter the dC330 input code 14-315. Actuate the document size sensor 1 by placing a piece of paper on the document glass above the sensor. Enter the dC330 input code 14-320 and repeat the test for document size sensor 2. The display changes for both sensors. Y↓N→Go to Flag 1. Check the document size sensors 1 and 2, refer to: • GP 11 How to Check a Sensor. NOTE: If necessary, temporarily install the document glass when checking the size sensors, to ensure that the document is the correct distance from the sensor. • 01D +3.3V Distribution RAP. • 01B 0V Distribution RAP, refer to the 3.3V return. Repair or install new components as necessary: • Document size sensor, PL 14.25 Item 3. • Scanner PWB, PL 14.25 Item 4. • Scanner, PL 14.20 Item 1. The scanner is working correctly, perform dC604 Registration Setup.

• Code: 14C
• Description: Scanning Document Size RAP (W/TAG 150)
• Remedy: shows the component location. Go to Flag 1. Check the voltages at P/J136 on the power distribution PWB. As necessary, refer to: • 01D +3.3V Distribution RAP. • 01E +5V Distribution RAP. • 01G +24V Distribution RAP. • 01B 0V Distribution RAP. Remove the following components, • DADH. • Document glass. • Document size sensor cover. Check the wiring between P/J136 on the power distribution PWB in the single board controller PWB module and P/J920 on the scanner PWB. Repair as necessary or install a new single board controller PWB/DADH comms/scanner power harness, PL 14.15 Item 5. Check that the input module angle sensor actuator is not damaged, if necessary, install a new actuator, PL 14.15 Item 21. Switch the machine off, then switch the machine on GP 14. The fault is still present Y↓N→Perform SCP 6 final actions. Reinstall the DADH. Enter the dC330 input code 14-310, Document Handler Angle Sensor and actuate the input module angle sensor, Q14-310 by opening and closing the DADH. The display changes. Y↓N→Go to Flag 2. Check the input module angle sensor, Q14-310. Refer to GP 11, How to Check a Sensor. Repair or install new components as necessary: • Input module angle sensor, PL 14.15 Item 16. • Scanner PWB, PL 14.15 Item 4. Reinstall the document size sensor cover. Raise the DADH, enter the dC330 input code 14-315, actuate the document size sensor 1, Q14-315 by placing a piece of paper above the sensor. Enter the dC330 input code 14-320 and repeat the test for document size sensor 2, Q14-320. The display changes for both sensors. Y↓N→Go to Flag 3. Check the document size sensors 1 and 2, refer to: • GP 11 How to Check a Sensor. NOTE: If necessary, temporarily install the document glass when checking the size sensors, to ensure that the document is the correct distance from the sensor. Repair or install new components as necessary: • Document size sensor, PL 14.15 Item 3. • Scanner PWB, PL 14.15 Item 4. Reassemble the scanner, then perform dC604 Registration Setup.

• Code: 14D
• Description: Exposure Lamp Failure RAP (W/O TAG 150), use this RAP when the exposure lamp does not light, and there is no automatic gain control signal. NOTE: For W/TAG 150 machines, go to the 14-703B to 14-706B, 712B, 714B, 718B Failure to Calibrate RAP (W/TAG 150).
• Remedy: Go to Flag 2. Check the following voltages at P/J135 on the power distribution PWB. • +24V between pins 1 and 3. • +24V between pins 2 and 4. The voltages are good. Y↓N→Go to 01B 0V distribution RAP, refer to the 24V return and 01G +24V Distribution RAP. Remove the CVT glass and document glass. Remove the PWB cover, 3 screws, PL 14.25 Item 1. Re-install the scanner top cover and GUI, but do not install the screws. Re-connect the power cord, switch on the machine, GP 14. Go to Flag 2. Check for the following voltages at P/J455 on the scanner PWB. • +24V between pins 1 and 2. • +24V between pins 3 and 4. The voltages are good. Y↓N→Check the harness between P/J135 and P/J455. Repair the harness, or install a new harness, PL 14.25 Item 13. Enter the dC330 output code 14-005. The exposure lamp illuminates. Y↓N→WARNING Do not install a fuse of a different type or rating. Installing the wrong type or rating of fuse can cause overheating and a risk of fire. Check the fuse. Refer to, to remove the fuse. The fuse is good. Y↓N→Install a new fuse, PL 14.25 Item 11. Re-install the scanner top cover and GUI, but do not install the screws. Switch on the machine, GP 14. Enter the dC330 output code 14-005. The new fuse fails. Y↓N→The lamp is lit. Y↓N→Go to Flag 1. Check the lamp ribbon harness between P/J456 and P/ J463 for open or short circuits. The lamp ribbon harness is good. Y↓N→Install a new lamp ribbon harness, PL 14.25 Item 10. Install new components in the following order: • Exposure lamp, PL 14.25 Item 9. • Exposure lamp inverter, PL 14.25 Item 12. Perform ADJ 14.1 Optics Cleaning Procedure. Perform ADJ 14.1 Optics Cleaning Procedure. Install new components in the following order: • Exposure lamp, PL 14.25 Item 9 and exposure lamp fuse, PL 14.25 Item 11. • Exposure lamp inverter, PL 14.25 Item 12 and exposure lamp fuse, PL 14.25 Item 11. Perform ADJ 14.1 Optics Cleaning Procedure. Switch on the copier. Go to Flag 1. Disconnect P/J456 and check the following voltages at P/J456 on the scanner PWB: • +24V between pins 1 and 7. • +24V between pins 2 and 8. • +24V between pins 3 and 9. The voltages are good. Y↓N→Install a new scanner PWB, PL 14.25 Item 4. Re-connect P/J456. Disconnect P/J463. Check the following voltages on the inverter end of the harness. • +24V between pins 1 and 7. • +24V between pins 2 and 8. • +24V between pins 3 and 9. The voltages are good. Y↓N→Install a new lamp ribbon harness, PL 14.25 Item 10. Re-connect P/J463. +10V is available at PJ/463 pin 4. Y↓N→Install a new exposure lamp inverter, PL 14.25 Item 12. +10V is available at PJ/456 pin 6. Y↓N→Install a new lamp ribbon harness, PL 14.25 Item 10. Go to Flag 1. Connect a test meter between pins 6 and 1 of P/J456 on the scanner PWB. Enter the dC330 output code 14-005. The voltage changes from +10V to 0V when the code is entered. Y↓N→Install new components in the following order: • Scanner PWB, PL 14.25 Item 4. • Scanner, PL 14.20 Item 1. Check the lamp ribbon harness between P/J456 and P/J463. The lamp ribbon harness is good. Y↓N→Install a new lamp ribbon harness, PL 14.25 Item 10. Install new components in the following order: • Exposure lamp, PL 14.25 Item 9. • Exposure lamp inverter, PL 14.25 Item 12. • Scanner PWB, PL 14.25 Item 4. Perform ADJ 14.1 Optics Cleaning Procedure. The automatic gain control circuit does not see the light from the exposure lamp. Check for misplaced optics mirrors or an obstruction in the light path. If necessary, install a new scanner, PL 14.20 Item 1.