• Code: 305-964-00
• Description: SPDH Reg Sensor Adjustment Error RAP 305-964-00 An error occurred during the automatic adjustment of the registration sensor.
• Remedy: Enter dC330, code 005-340, reg sensor, Q05-340. Actuate Q05-340 using a strip of paper. The display changes. Y↓N→Go to Flag 1. Check Q05-340. Refer to: •. • GP 38 How to Check an Adaptive Sensor. • P/J467, SPDH PWB. • 301D +3.3V Distribution RAP. Install new components as necessary: • Reg sensor, PL 5.18 Item 11. • SPDH PWB, PL 5.10 Item 5. Clean the reg sensor mirror. Switch off, then switch on the machine, GP 14. If the fault persists, install new components: • Reg sensor, PL 5.18 Item 11. • SPDH PWB, PL 5.10 Item 5.

• Code: 305-965-00
• Description: SPDH Side 2 Reg Sensor Adjustment Error RAP 305-965-00 An error occurred during the automatic adjustment of the side 2 registration sensor.
• Remedy: Enter dC330, code 005-343, side 2 reg sensor, Q05-343. Open the SPDH. Open and close the jam clearance baffle to actuate Q05-343. The display changes. Y↓N→Go to Flag 1. Check Q05-343. Refer to: • GP 38 How to Check an Adaptive Sensor. • P/J466, SPDH PWB. • 301D +3.3V Distribution RAP. Install new components as necessary: • Side 2 reg sensor, PL 60.30 Item 8. • SPDH PWB, PL 5.10 Item 5. Clean the side 2 reg sensor mirror. Switch off, then switch on the machine, GP 14. If the fault persists, install new components: • Side 2 reg sensor, PL 60.30 Item 8. • SPDH PWB, PL 5.10 Item 5.

• Code: 305A
• Description: Document Size Sensors Failure RAP Use this RAP when the SPDH is in the Auto Paper Select mode and fails to detect the correct size of paper.
• Remedy: Refer to. Enter dC330, code 005-315 to check the length sensor 1, Q05-315, PL 5.30 Item 5. Actuate Q05-315. The display changes. Y↓N→Go to Flag 1. Check Q05-315. Refer to: • GP 11 How to Check a Sensor. • P/J462, SPDH PWB. • 301D +3.3V Distribution RAP. • 301B 0V Distribution RAP. Install new components as necessary: • Length sensor 1, PL 5.30 Item 5. • SPDH PWB, PL 5.10 Item 5. Enter dC330, code 005-320 to check the length sensor 2, Q05-320, PL 5.30 Item 9. Actuate Q05-320. The display changes. Y↓N→Go to Flag 2. Check Q05-320. Refer to: • GP 11 How to Check a Sensor. • P/J462, SPDH PWB. • 301D +3.3V Distribution RAP. • 301B 0V Distribution RAP. Install new components as necessary: • Length sensor 2, PL 5.30 Item 9. • SPDH PWB, PL 5.10 Item 5. Enter dC330, code 005-325 to check the width sensor 1, Q05-325, PL 5.30 Item 5. Actuate Q05-325. The display changes. Y↓N→Go to Flag 3. Check Q05-325. Refer to: • GP 11 How to Check a Sensor. • P/J463, SPDH PWB. • 301D +3.3V Distribution RAP. • 301B 0V Distribution RAP. Install new components as necessary: • Width sensor 1, PL 5.30 Item 5. • SPDH PWB, PL 5.10 Item 5. Enter dC330, code 005-326 to check the width sensor 2, Q05-326, PL 5.30 Item 5. Actuate Q05-326. The display changes. Y↓N→Go to Flag 4. Check Q05-326. Refer to: • GP 11 How to Check a Sensor. • P/J463, SPDH PWB. • 301D +3.3V Distribution RAP. • 301B 0V Distribution RAP. Install new components as necessary: • Width sensor 2, PL 5.30 Item 5. • SPDH PWB, PL 5.10 Item 5. Enter dC330, code 005-327 to check the width sensor 3, Q05-327, PL 5.30 Item 5. Actuate Q05-327. The display changes. Y↓N→Go to Flag 5. Check Q05-327. Refer to: • GP 11 How to Check a Sensor. • P/J463, SPDH PWB. • 301D +3.3V Distribution RAP. • 301B 0V Distribution RAP. Install new components as necessary: • Width sensor 3, PL 5.30 Item 5. • SPDH PWB, PL 5.10 Item 5. Enter dC131. Check that the IIT SPDH NVM parameters that follow are set to the default values: • 800-007, Detect Paper Size 1. • 800-008, Detect Paper Size 2. Install new components as necessary: • SPDH PWB, PL 5.10 Item 5. • SPDH input tray assembly, PL 5.30 Item 1.

• Code: 305B
• Description: Last Sheet Out Sensor Failure RAP Use this RAP if the message ‘Due to a system error all scanned jobs have been deleted’ is displayed during a scanning or copying job.
• Remedy: Enter dC330, code 005-308 to check the last sheet out sensor, Q05-308, PL 5.30 Item 9. Actuate Q05-308. The display changes. Y↓N→Go to Flag 1. Check Q05-308. Refer to: •. • GP 11 How to Check a Sensor. • P/J463, SPDH PWB. • 301D +3.3V Distribution RAP. • 301B 0V Distribution RAP. Install new components as necessary: • Last sheet out sensor, PL 5.30 Item 18. • SPDH PWB, PL 5.10 Item 5. Perform SCP 5 Final Actions.

• Code: 305C
• Description: Document Present Failure RAP Use this RAP when the SPDH behaves as follows: • The SPDH detects a document when a document is not present in the input tray during the startup procedure. • The SPDH detects a document when a document is not present in the input tray after a jam. NOTE: Documents placed on the top cover of the SPDH can overhang the input tray and trigger the sensors. This can cause the SPDH to falsely detect a document, causing a feed error. • The SPDH does not detect a document when a document is present in the input tray.
• Remedy: Check the doc present sensor, Q05-309. Go to 305-958-00 SPDH Lift Home Sensor Failure RAP.

• Code: 305D
• Description: Damaged Documents RAP Use this RAP if the documents are damaged by the SPDH.
• Remedy: Perform the steps that follow: 1. ADJ 5.2 SPDH Height. 2. Check the input tray assembly for damage, PL 5.30 Item 1. • Ensure that the document width guides move freely, PL 5.30 Item 2. • Check the restack arm for damage, PL 5.30 Item 7. 3. Open the SPDH top cover, PL 5.10 Item 8. • Check the document path for damage. • Check the takeaway roll assembly, PL 5.17 Item 1 and idlers for damage and contamination, refer to ADJ 5.4. • Check the feed roll, PL 5.20 Item 6, nudger roll, PL 5.20 Item 7 and retard roll, PL 5.25 Item 3 for contamination or damage, refer to ADJ 5.4 SPDH Cleaning Procedure. 4. Raise the SPDH. Lower the jam clearance baffle assembly. • Check for, and remove any pieces of paper. • Check the document path in the baffle area for damage. • Check the jam clearance baffle assembly for damage. • Check the mid scan roll, PL 5.17 Item 3 and the surrounding idlers for contamination or damage. Ensure that the roll and idlers are clean and rotate freely, ADJ 5.4 SPDH Cleaning Procedure. 5. Check the CVT ramp assembly for contamination or damage. 6. Check the exit roll assembly and idlers, PL 5.17 Item 2. Remove the input tray assembly to access the exit roll. 7. Remove the lower pre scan roller assembly. Check the pre scan roll assembly, PL 5.17 Item 4 and the lower pre scan rollers for contamination or damage. Ensure that the roll and idlers are clean and rotate freely, ADJ 5.4 SPDH Cleaning Procedure. 8. Ensure that the customer’s documents are within the specification, refer to GP 20.

• Code: 310-153-00, 310-163-00
• Description: Lead Edge Late to Post Fuser Sensor 310-153-00 The lead edge of the paper failed to actuate the post fuser sensor within the correct time for a simplex sheet. 310-163-00 The lead edge of the paper failed to actuate the post fuser sensor within the correct time for a duplex sheet.
• Remedy: NOTE: Ensure that the door interlock switches are cheated when checking +24V components. Open the left door. Enter dC330 code 010-120, post fuser sensor, Q10-120. Use a piece of paper to actuate Q10-120. The display changes. Y↓N→Go to Flag 1. Check Q10-120. Refer to: • GP 11, How to Check a Sensor. • P/J761, IOT PWB. • 301E +5V and +5VSB Distribution RAP. • 301B 0V Distribution RAP. If necessary, install a new post fuser sensor, PL 10.11 Item 7. If the fault persists, perform OF7 IOT PWB Diagnostics RAP. Enter dC330 code 010-020, fuser drive motor, MOT10-020. Observe the fuser roll and the pressure roll through the top of the fuser. The fuser rolls turn. Y↓N→Go to Flag 2. Check MOT10-020. Refer to: • GP 10, How to Check a Motor. • P/J761, IOT PWB. • P/J656, LVPS. • 301E +5V and +5VSB Distribution RAP. • 301G +24V Distribution RAP. • 301B 0V Distribution RAP. If necessary, install a new main drive module, PL 40.15 Item 1. If the fault persists, perform OF7 IOT PWB Diagnostics RAP and 301L LVPS RAP. Enter dC330 code 093-045, print cartridge motor, MOT93-045. Observe the photoreceptor. The photoreceptor turns. Y↓N→Go to Flag 2. Check MOT93-045. Refer to: • GP 10, How to check a Motor. • P/J761, IOT PWB. • P/J656, LVPS. • 301E +5V and +5VSB Distribution RAP. • 301G +24V Distribution RAP. • 301B 0V Distribution RAP. Install new components as necessary: • Main drive module, PL 40.15 Item 1. • Print cartridge, PL 90.17 Item 9. If the fault persists, perform OF7 IOT PWB Diagnostics RAP and 301L LVPS RAP. Enter dC330 code 080-040, registration motor, MOT80-040. Observe the registration roll, PL 80.17 Item 5. The registration roll turns. Y↓N→Go to Flag 3. Check MOT80-040. Refer to: • GP 10, How to Check a Motor. • P/J762, IOT PWB. If necessary, install a new registration motor, PL 40.15 Item 6. If the fault persists, perform OF7 IOT PWB Diagnostics RAP. The jam occurs when feeding sheets from the bypass tray. Y↓N→Refer to GP 7 and OF10 Intermittent Fault RAP. Check the components that follow: • Registration idler roll, PL 80.15 Item 4. • Bias transfer roll, PL 80.15 Item 3. • Registration roll, PL 80.17 Item 6. • Registration drive gear, PL 80.17 Item 3. • Track (DTS), PL 90.10 Item 6, from the detack saw to the HVPS. If the fault persists, perform the 381A Paper Feed Retries RAP. Perform the 381-155-00 Lead Edge Late to Registration Sensor from the Bypass Tray RAP.

• Code: 310-154-00, 310-164-00
• Description: Trail Edge Late from Post Fuser Sensor RAP 310-154-00 The trail edge of the paper failed to de-actuate the post fuser sensor within the correct time for a simplex sheet. 310-164-00 The trail edge of the paper failed to de-actuate the post fuser sensor within the correct time for a duplex sheet.
• Remedy: NOTE: Ensure that the door interlock switches are cheated when checking +24V components. Open the left door. Enter dC330 code 010-120, post fuser sensor, Q10-120. Use a piece of paper to actuate Q10-120. The display changes. Y↓N→Go to Flag 1. Check Q10-120. Refer to: • GP 11, How to Check a Sensor. • P/J761, IOT PWB. • 301E +5V and +5VSB Distribution RAP. • 301B 0V Distribution RAP. If necessary, install a new post fuser sensor, PL 10.11 Item 7. If the fault persists, perform OF7 IOT PWB Diagnostics RAP. Enter dC330 code 010-020, fuser drive motor, MOT10-020. Observe the fuser roll and the pressure roll through the top of the fuser. The fuser rolls turn. Y↓N→Go to Flag 2. Check MOT10-020. Refer to: • GP 10, How to Check a Motor. • P/J761, IOT PWB. • P/J656, LVPS. • 301E +5V and +5VSB Distribution RAP. • 301G +24V Distribution RAP. • 301B 0V Distribution RAP. Install new components as necessary: • Main drive module, PL 40.15 Item 1. • Fuser module, PL 10.8 Item 1. If the fault persists, perform OF7 IOT PWB Diagnostics RAP and 301L LVPS RAP. Enter dC330 code 010-020, MOT10-020. Observe the exit roll and exit drive gears. The motor runs and drives the exit drive roll. Y↓N→Check the components that follow: • Exit drive assembly, PL 10.14 Item 1. • Exit drive belts, PL 10.14 Item 2 and PL 10.14 Item 3. • Inverter assembly, PL 10.10 Item 1. Enter dC330 code 010-045, inverter gate solenoid, SOL10-045. Observe the solenoid and inverter gate. The solenoid energizes and the inverter gate is pulled down. Y↓N→Go to Flag 3. Check SOL10-045. Refer to: • GP 12 How to Check a Solenoid or Clutch. • P/J762, IOT PWB. • 301G +24V Distribution RAP. • 301B 0V Distribution RAP. If necessary, install a new inverter gate solenoid, PL 10.13 Item 8. If the fault persists, perform OF7 IOT PWB Diagnostics RAP. Remove the centre exit cover. Enter dC330 code 010-030, inverter motor forward, MOT10-030, PL 10.12 Item 8. The motor runs and turns the inverter drive roll. Y↓N→Go to Flag 4. Check MOT10-030. Refer to: • GP 10, How to Check a Motor. • P/J762, IOT PWB. Install new components as necessary: • Inverter motor, PL 10.11 Item 9 (centre output tray) or PL 10.12 Item 8 (horizontal transport). • Drive belt, PL 10.11 Item 4 (centre output tray) or PL 10.12 Item 4 (horizontal transport). If the fault persists, perform OF7 IOT PWB Diagnostics RAP. Refer to GP 7. Check the components that follow: • Post fuser roll, PL 80.22 Item 12. • Horizontal transport assembly, PL 10.15 Item 1. • Inverter assembly, PL 10.10 Item 1. If the fault persists, perform the 381A Paper Feed Retries RAP.