Remedy: 1 Are there Pending FAX Jobs? Delete Pending FAX jobs and go to step 2. Go to step 3. 2 Is the error still present? Go to step 3. Break the FAX job into smaller pieces. 3 Check the Job Status-Print Menu- Secure Receive. Does the Secure Receive message appear in the display? Print, file, or delete secure print jobs or faxes. Go to step 4. 4 Check the firmware version. Is the firmware the latest version? SFP: Go to step 6. MFP: Go to step 5. Update the firmware, then MFP go to step 5, SFP go to step 6 5 Does the error still occur when turning the power Off and On? MFP: Replace the FAX Board Then go to step 6. Complete. 6 Does the error still occur when turning the power Off and On? Replace the IP Board. Complete
Remedy: 1 Is the firmware the latest version? Go to step 2. Update the firmware, then go to step 2. 2 Is the phone line analog? Go to step 3. Make customer aware that the WC6505 supports only analog fax connections. 3 Connect an analog handset and listen to the connection. Is the line free of hum or severe noise? Go to step 4. Make sure line polarity is not reversed, and that the line is properly grounded. Customer might need to contact phone provider. 4 Replace the FAX Board. Does the error still occur when faxing? Replace the IP Board. Complete.
Code: 017-979, 017-980, 017-986
Description: Image Processor Board Error
Causes: • IP Board (ESS) (SFP PL8.1.7; MFP PL8.1.2)
Remedy: 1 Does the error still occur when the power is turned Off and On? Replace the Image Processor Board. Complete.
Code: 017-988
Description: PC Scan Time Out
Causes: • IP Board (ESS) (MFP PL8.1.2)
Remedy: 1 Check the USB connection Reconnect the PC and the printer. Does the error still occur when scanning? Go to step 2. Complete. 2 Before checking the driver software, verify the following: • The WC6505 and the PC are connected with a USB cable. • The Windows Image Acquisition service is enabled (Start > Control Panel > Administrative Tools > Services.) Is the Xerox WC 6505 icon present in Control Panel > Scanners and Cameras? Go to step 3. Install the driver software. 3 On the PC, go to Start > Control Panel > Add or Remove Programs. Is the Xerox WC 6505 ScanButton Manager listed in the gCurrently installed programs:h? Go to step 4. Install the software. 4 Check the ScanButton Manager settings with the following procedure: Click Start, then sequentially select All programs, XEROX Printers, Xerox WC 6505] and ScanButton Manager. Are the ScanButton Manager settings correct? Go to step 5. Set these items correctly. • Scan Form • Image Type • Resolution • Paper size • Output Destination NOTE Check that the directory specified for Output Destination really exists. 5 Check the software. Checked by the following procedures. 1) Select the Xerox WC 6505 in the Scanners and Cameras of the Printers and Other Hardware of the Control Panel and then open the Properties. (click the right button of the mouse or Properties button) 2) Select the Properties and then select the Events tab of the Xerox WC 6505 Scanner Properties screen. For Windows XP/Vista/Server 2003: 3) Check that Start this program displays the Xerox WC 6505 Scan Button Manager and the Select an event is set correctly. For Windows 2000: 3) Check that the Xerox WC 6505 Scan Button Manager is checked and the Scanner events is set correctly. Is the selecting of software correct? Retry scanning. If “Select the program to launch for this action” appears on the PC monitor, select the Xerox WC 6505 Scan Button Manager within 30 seconds. Set the Events tab menu of the Xerox WC 6505 Scanner Property correctly.
Code: 024-340
Description: IOT Firmware Error
Causes: • MCU Board (SFP PL8.2.13; MFP PL8.3.6)
Remedy: 1 Does the error still occur after cycling the power On and Off several times? Go to step 2. Complete. 2 Check the firmware version. Is the firmware the latest version? Go to step 3. Update the firmware, then go to step 3. 3 Reseat the MCU Board. Does the error still occur when the power is turned Off and On? Go to step 4. Complete.a 4 Check after replacing the MCU Board. Replace the MCU Board. Does the error still occur when the power is turned Off and On? Go to “Electrical Noise” on page 4-79. Complete.
Code: 024-360
Description: MCU DownLoad Error
Causes: • MCU Board (SFP PL8.2.13; MFP PL8.3.6)
Remedy: 1 Check the firmware version Is the firmware the latest version? Go to step 2. Update the firmware, then go to step 2. 2 Check the error. Does the error still occur when printing? Replace the MCU Board. Complete.
Code: 024-362
Description: IOT Start Image Marking Time-out
Causes: • IP Board (ESS) (SFP PL8.1.7; MFP PL8.1.2)
Remedy: 1 Check the firmware version Is the firmware the latest version? Go to step 2. Update the firmware, then go to step 2. 2 Check the error. Does the error still occur when printing? Replace the IP Board. Complete.
Remedy: 1 Check after resetting the IP Board and MCU Board. Reseat the IP Board and MCU Board. Does the error still occur when the power is turned Off and On? Go to step 2. Complete. 2 Check the connections between the MCU Board and IP Board. Are P/J10 and SFP P/J101 or MFP P/J2001properly connected? Go to step 4. Reconnect the connector(s) P/J10 and/or P/J101 or P/J2001, then go to step 3. 3 Does the error still occur when the power is turned Off and On? Go to step 4. Complete. 4 Check the IP Board Harness Assy for continuity. Disconnect J10 from the MCU Board. Disconnect J101 from the SFP IP Board or J2001 from the MFP IP Board. Is each wire in the harness continuous? Go to step 5. Replace the IP Board Harness Assy. 5 Check the firmware version Is the firmware the latest version? Go to step 6. Update the firmware. 6 Replace the IP Board. Does the error still occur when the power is turned Off and On? Replace the MCU Board. Complete.
Máy Photocopy
Máy in mã vạch - In tem nhãn
PC- Laptop - Điện thoại
Máy in – Mực in
Máy chiếu - Màn chiếu
Máy chấm công - Kiểm soát ra vào
Máy hủy tài liệu
Máy đếm tiền, kho , quỹ
Loa - Loa bluetooth, vi tính, Karaok
Máy lạnh, Cây nước nóng lạnh
