• Code: 024-985
• Description: Waiting for “Continue” key to be pressed after reloading paper to the SSF
• Causes: • IP Board (ESS) (SFP PL8.1.7; MFP PL8.1.2)
• Remedy: 1 Check the error. Does the error still occur when the power is turned Off and On? Replace the IP Board. Complete.

• Code: 027-446, 027-452
• Description: IPv6 duplicate / IPv4 duplicate
• Causes:
• Remedy: 1 Check the IP addresses and remove any duplicate IP addresses. Does the error still occur when the power is turned Off and On? Update the firmware. Complete.

• Code: 031-521, 031-522
• Description: SMB Logging Error
• Causes: • IP Board (ESS) (MFP PL8.1.2)
• Remedy: 1 Check the customer operation Did the customer input the login name and the password correctly? Go to step 2. Try the login again. 2 Check the access limitation Does the system administrator set the access limit number? Ask to the system administrator. Go to step 3. 3 Check the printer setting Is Default Settings > Scan Defaults > Scan To Network set to Computer? Go to step 4. Set to Computer. 4 Use the “ping” command to check the network connection. Are the printer and the PC connected to the network? Replace the IP Board. Check the network.

• Code: 031-523, 031-526, 031-528
• Description: SMB Server Error/DNS Error/In SMB scan, server connection error
• Causes: • IP Board (ESS) (MFP PL8.1.2)
• Remedy: 1 Check the sharing folder. Is the sharing folder name correct? Go to step 2. Rename the Shared Folder. 2 Check the server setting. Is the Share Name of the Address Book > Server Address tab correct? Go to step 3. Rename the Share Name. 3 Check the printer. Turn the printer power Off and On. Does the error still occur when network scanning? Check the server. Complete.

• Code: 031-524
• Description: SMB Scan User Overlimit
• Causes: • IP Board (ESS) (MFP PL8.1.2)
• Remedy: 1 Check the access limitation Does the system administrator set the access limit number? Ask to the system administrator. Go to step 2. 2 Check the server setting Is the User Limit of the Sharing tab in the sharing folder properties set to Maximum allowed? Go to step 3. Set to Maximum allowed. 3 Check the printer Turn the printer power Off and On. Does the error still occur when network scanning? Replace the IP Board. Complete.

• Code: 031-525
• Description: SMB scan client has no access right (Win9x)
• Causes: • IP Board (ESS) (MFP PL8.1.2)
• Remedy: 1 Check the client PC. Does the client PC use Windows 2000 or later? Go to step 2. Replace with Windows 2000 or later PC. 2 Check the printer. Turn the printer power Off and On. Does the error still occur when network scanning? Replace the IP Board. Complete.

• Code: 031-529 ... 031-547
• Description: SMB Error
• Causes: • MFP IP Board (ESS) (MFP PL8.1.2)
• Remedy: 1 Check the customer operation. Did the customer input the login name and the password correctly? Go to step 2. Try the login again. 2 Check the Address Book settings. Is the Address Book > Server Address tab set correctly? Go to step 3. Set it correctly. 3 Check the sharing folder. Is the Sharing tab of the sharing folder set correctly? Go to step 4. Set it correctly. 4 Check the printer. Turn the printer power Off and On. Does the error still occur when network scanning? Replace the IP Board. Complete.

• Code: 031-576 ... 031-594
• Description: FTP File Appended Error
• Causes: • MFP IP Board (ESS) (MFP PL8.1.2)
• Remedy: 1 Check the customer operation. Did the customer input the login name and the password correctly? Go to step 2. Try the login again. 2 Check the Address Book settings. Is the Address Book > Server Address tab set correctly? Go to step 3. Set it correctly. 3 Check the sharing folder. Is the Sharing tab of the sharing folder set correctly? Go to step 4. Set it correctly. 4 Check the printer. Turn the printer power Off and On. Does the error still occur when network scanning? Replace the IP Board. Complete.