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Code :
  • Code: 042-313
  • Description: IOT Fan Motor Failure
  • Causes: • Fan (SFP PL8.1.1; MFP PL8.2.8) • LVPS (SFP PL8.2.1; MFP PL8.2.12) • MCU Board (SFP PL8.2.13; MFP PL8.3.6) • LVPS Main Harness Assy (PL9.1.3)
  • Remedy: 1 Does the error still occur when the power is turned Off and On? Go to step 2. Complete. 2 Check the Fan for rotation. In the Printer Diagnostic tests, use Engine Diag > Motor Test > Fan HIGH. During this check, close the Front Cover. Does the Fan function normally? Replace the MCU Board. Go to step 3. 3 Check the connection between the Fan and the LVPS. Is P/J503 on the LVPS connected correctly? Go to step 5. Reconnect the connector P/J 503, then go to step 4. 4 Does the error still occur when the power is turned Off and On? Go to step 5. Complete. 5 Check the connections between the LVPS and MCU Board. Are P/J501 and P/J14 connected correctly? Go to step 7. Reconnect the connector(s) P/ J501 and P/ J14 correctly, then go to step 6. 6 Does the error still occur when the power is turned Off and On? Go to step 7. Complete. 7 Check the LVPS Main Harness Assy for continuity. Disconnect J501 from the LVPS. Disconnect J14 from the MCU Board. Is each wire of J501 <=> J14 continuous? Go to step 8. Replace the LVPS Main Harness Assy. 8 Check the power to the Fan. Disconnect J503 from the LVPS. Is the voltage across P503-1 <=> ground on the LVPS, about +24 VDC when the interlock switch (Interlock Harness Assy) is pushed? Replace the Fan. Go to step 9. 9 Replace the LVPS. Does the error still occur when the power is turned Off and On? Replace the MCU Board. Complete.
  • Code: 042-325
  • Description: IOT Main Motor Failure
  • Causes: • Main Drive Assy (PL7.1.2) • MCU Board (SFP PL8.2.13; MFP PL8.3.6)
  • Remedy: 1 Does the error occur when the power is turned Off and On? Go to step 2. Complete. 2 Reseat the Imaging Unit. Does the error still occur when the power is turned Off and On? Go to step 3. Complete. 3 Check the Main Motor for rotation. In the Printer Diagnostic tests, use Engine Diag > Motor Test > Main Motor FULL1. Does the Main Motor function normally? Replace the MCU Board. Go to step 4. 4 Check the connections between the MCU Board and Main Drive Assy. Are P/J21 and P/J211 connected correctly? Go to step 6. Reconnect the connector(s) P/ J21 and/or P/ J211 correctly, then go to step 5. 5 Does the error still occur when the power is turned Off and On? Go to step 6. Complete. 6 Reseat the Main Drive Assy. Does the error still occur when the power is turned Off and On? Go to step 7. Complete. 7 Disconnect J21 from the MCU Board. Measure the voltages across J21-2/ J21-4 <=> ground on the MCU Board. Are the voltages about +24 VDC when the interlock switch (Interlock Harness Assy) is pushed? Replace the Main Drive Assy. Replace the MCU Board.
  • Code: 042-326
  • Description: IOT Sub Motor Failure
  • Causes: • Sub Drive Assembly (PL7.1.1) • MCU Board (SFP PL8.2.13; MFP PL8.3.6) • Sub Motor Harness Assy (PL9.1.8)
  • Remedy: 1 Does the error still occur when the power is turned Off and On? Go to step 2. Complete. 2 Reseat the Fuser Assy and Imaging Unit. Does the error still occur when the power is turned Off and On? Go to step 3. Complete. 3 In the Printer Diagnostic tests, use Engine Diag > Motor Test > Sub Motor FULL1. Does the Sub Motor function normally? Replace the MCU Board. Go to step 4. 4 Check the connections between the MCU Board and Sub Drive Assembly. Are P/J22 and P/J221 connected correctly? Go to step 6. Reconnect the connector(s) P/ J22 and/or P/ J221 correctly, then go to step 5. 5 Does the error still occur when the power is turned Off and On? Go to step 6. Complete. 6 Check the Sub Motor Harness Assy for continuity. Disconnect J22 from the MCU Board. Disconnect J221 from the Sub Drive Assembly. Is each cable of J22 <=> J221 continuous? Go to step 7. Replace the Sub Motor Harness Assy. 7 Reseat the Sub Drive Assembly. Does the error still occur when the power is turned Off and On? Go to step 8. Complete. 8 Check the power to the Sub Drive Assembly. Disconnect J22 from the MCU Board. Are the voltages across J22-2/J22-4 <=> ground on the MCU Board, about +24 VDC when the interlock switch (Interlock Harness Assy) is pushed? Replace the Sub Drive Assembly. Replace the MCU Board.
  • Code: 042-372, 042-373
  • Description: IOT K Mode Solenoid Error 1/2
  • Causes: • Feed Drive Assembly (PL7.1.4) • MCU Board (SFP PL8.2.13; MFP PL8.3.6)
  • Remedy: 1 Does the error still occur when the power is turned Off and On? Go to step 2. Complete. 2 In the Printer Diagnostic tests, use Engine Diag > Motor Test > K Mode Solenoid. During this check, close the Front Cover. Do you hear the K Mode Solenoid click when you perform the K Mode Solenoid? Go to step 3. Go to step 4. 3 Reseat the Feed Drive Assembly. Does the error still occur when the power is turned Off and On? Go to step 8. Complete. 4 Check the connection between the MCU Board and K Mode Solenoid. Is P/J24 connected correctly? Go to step 6. Reconnect the connector P/ J24 correctly, then go to step 5. 5 Does the error still occur when the power is turned Off and On? Go to step 6. Complete. 6 Disconnect J24 from the MCU Board. Is the voltage across P24-1 <=> ground on the MCU Board, about +24 VDC when the Interlock Switch (Interlock Harness Assy) is pushed? Go to step 7. Replace the MCU Board. 7 Disconnect P/J24 from the MCU Board. Measure the resistance between J24-1 and J24-2. Does the resistance measure about 80 to 110-ohm? Replace the MCU Board. Replace the Feed Drive Assembly. 8 Check the connections between the MCU Board and K Mode Sensor. Are P/J26 and P/J261 connected correctly? Go to step 10. Reconnect the connector(s) P/ J26 and/or P/ J261correctly, then go to step 9. 9 Does the error still occur when the power is turned Off and On? Go to step 10. Complete. 10 Disconnect J26 from the MCU Board. Is the voltage across P26-1 <=> ground on the MCU Board, about +3.3 VDC? Go to step 11. Replace the MCU Board. 11 Perform the procedure “K Mode Sensor” on page 4-24 to check the K Mode Sensor operation. Does the status (L or H) change when you insert a piece of paper into the gap of the K Mode Sensor? Replace the MCU Board. Replace the Feed Drive Assembly.
  • Code: 042-700
  • Description: IOT Over Heat Stop
  • Causes: • Humidity Sensor (SFP PL8.2.7; MFP PL8.1.10) • MCU Board (SFP PL8.2.13; MFP PL8.3.6) • MFP: Left Side Harness Assy (PL 3.1.18) • SFP: Humidity Harness Assy (PL9.1.6)
  • Remedy: 1 Check the connections between the MCU Board and Humidity Sensor. Are P/J20 and P/J201 connected surely? Go to step 3. Reconnect the connector(s) P/ J20 and/or P/ J201 surely, then go to step 2 2 Does the error still occur when the power is turned Off and On? Go to step 3. Complete. 3 Disconnect P/J20 from the MCU Board. Disconnect P/J201 from the Humidity Sensor. Is each wire of P/J20 <=> P/J201 continuous? Go to step 4. SFP: Replace the Humidity Harness Assy. (PL 9.1.6) MFP: Replace the Left Side Harness Assy. (PL 3.1 18) 4 Disconnect P/J20 on the MCU Board. Is the voltage across ground <=> J20-4 on the MCU Board, about +5VDC? Replace the Humidity Sensor. Replace the MCU Board.
  • Code: 061-370
  • Description: IOT ROS Failure
  • Causes: • Laser Unit (PL4.1.1) • Laser RE Harness Assy (PL4.1.22) • Laser Video Harness Assy (PL4.1.23) • MCU Board (SFP PL8.2.13; MFP PL8.3.6)
  • Remedy: 1 Does the error still occur when the power is turned Off and On? Go to step 2. Complete. 2 Check after resetting the MCU Board. Reseat the MCU Board. Does the error still occur when the power is turned Off and On? Go to step 3. Complete. 3 Check after resetting the Laser Unit. Reseat the Laser Unit. Does the error still occur when the power is turned Off and On? Go to step 4. Complete. 4 Check the connections between the Laser Unit and MCU Board. Are P/J40, P/J41, P/J411 and P/J412 connected correctly? Go to step 6. Reconnect the connector(s) P/ J40, P/J41, P/ J411 and/or P/ J412 correctly, then go to step 5. 5 Does the error still occur when the power is turned Off and On? Go to step 6. Complete. 6 Check the Laser RE Harness Assy for continuity. Disconnect P/J40 from the MCU Board. Disconnect P/J411 from the Laser Unit. Is each cable of J40 <=> J411 continuous? Go to step 7. Replace the Laser RE Harness Assy. 7 Check the Laser Video Harness Assy for continuity. Disconnect J41 from the MCU Board. Disconnect J412 from the Laser Unit. Is each cable of J41 <=> J412 continuous? Go to step 8. Replace the Laser Video Harness Assy. 8 Check after replacing the Laser Unit. Replace the Laser Unit. Does the error still occur when the power is turned Off and On? Replace the MCU Board. Complete.
  • Code: 062-311, 062-321, 062-322, 062-360, 062-371, 062-393
  • Description: IIT Error
  • Causes: • IIT Sub Assembly (MFP PL10.1.11) • IP Board (ESS) (MFP PL8.1.2)
  • Remedy: 1 Reseat connectors (P/J 1001 and 1002) on the IP Board. Does the error still occur when turning the power Off and On? Go to step 2. Complete. 2 Replace the IIT Sub Assembly. Does the error still occur when turning the power Off and On? Replace the IP Board.
  • Code: 062-320
  • Description: Scanner Error
  • Causes: • IIT Sub Assembly (MFP PL10.1.11) • IP Board (ESS) (MFP PL8.1.2)
  • Remedy: 1 Check the file data in the printer. Print or clear the stored files and data at the printer memory. Does the error still occur when scanning? Go to step 2. Complete. 2 Check the setting at Defaults Settings > Scan Defaults… > Resolution. Is it set to 600 x 600? Set to the default value. Go to step 3. 3 Check the setting at Defaults Settings > Scan Defaults… > Color. Is it set to Color (Photo)? Set to Color (Photo). Go to step 4. 4 Replace the IIT Sub Assembly. Does the error still occur when turning the power Off and On? Replace the IP Board. Complete.
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