• Code: E004-02
• Description: Sub heater (H2)
  SSR1 for the fixing heater is ON even though the fixing heater (H1, H2) is OFF.
• Causes: The SSR1 is faulty.

• Code: E005
• Description: The web solenoid (SL4) has turned on 300 times after the fixing web length sensor (S24) stopped detecting the flag.
• Causes: The fixing web has run out. The fixing web length sensor (S24) is faulty.

• Code: E006-0001
• Description: The fixing drawer cannot be detected even though the 24-V door is closed
• Causes: The fixing drawer has poor contact. The fixing assembly is absent.

• Code: E010-0001
• Description: The pickup main motor (M2) is released. The motor is checked every 10 msec from 3000 msec after it is started to when it is stopped. However, detection is not made when the front cover/delivery assembly cover/face-down delivery unit is released or when there is a fault in the power supply system.
• Causes: The main motor drive system has an excess load. The pickup main motor (M2)/delivery main motor (M16)/pedestal main motor (M19) is faulty. The serial driver PCB is faulty. The DC controller PCB is faulty.

• Code: E010-0002
• Description: The pedestal main motor (M16) is released. The motor is checked every 10 msec from 3000 msec after it is started to when it is stopped. However, detection is not made when the front cover/delivery assembly cover/face-down delivery unit is released or when there is a fault in the power supply system.
• Causes: The main motor drive system has an excess load. The pickup main motor (M2)/delivery main motor (M16)/pedestal main motor (M19) is faulty. The serial driver PCB is faulty. The DC controller PCB is faulty.

• Code: E010-0003
• Description: The pedestal main motor (M19) is released. The motor is checked every 10 msec from 2000 msec after it is started to when it is stopped. However, detection is not made when the front cover/delivery assembly cover/face-down delivery unit is released or when there is a fault in the power supply system.
• Causes: The main motor drive system has an excess load. The pickup main motor (M2)/delivery main motor (M16)/pedestal main motor (M19) is faulty. The serial driver PCB is faulty. The DC controller PCB is faulty.

• Code: E012
• Description: XX=01: Y, XX=02: M, XX=03: C, XX=04: Bk (XX indicates the developing assembly color) XX01 The target speed cannot be attained even when the frequency of the motor drive pulse is increased to the upper limit. XX02 The target speed cannot be attained even when the frequency of the motor drive pulse is decreased to the lower limit. XX03 The encoder signal from the motor is not generated for the following period of time: standard: 3.69 msec, 1/2 speed: 7.38 msec, 1/4 speed: 14.75 msec XX04 The motor rotates in the direction opposite the desired direction. XX05 The spatial displacement is not corrected even when the frequency of the motor drive pulse is varied. XX06 The target speed cannot be attained even when the frequency of the motor drive pulse is varied. XX07 Not used. XX08 Not used. XX09 An error has occurred in the communication with the DC controller PCB.
• Causes: The drum motor (M3, M4, M5, M6) is faulty. The drum motor drive system has an excess load. The DC controller PCB is faulty.

• Code: E013-0001
• Description: The waste toner motor has locked and, as a result, an over-current has flowed into the motor control circuit.
• Causes: The waste toner feedscrew has locked. The waste toner feed motor is faulty. The transfer high-voltage PCB is faulty. The serial driver PCB is faulty. The DC controller PCB is faulty.