• Code: 03060A00-2E1B
• Description: Roll media end error. During printing or roll media feed, the media sensor detected the end of the roll media.
• Causes: Roll media, roll media sensor, roll feed unit PCB, or main controller PCB.
• Remedy: 1. Roll media If roll media is used up, load new roll media. 2. Roll media sensor Select [SERVICE MODE]>[I/O DISPLAY] to check for normal operation. If the operation is abnormal, replace the media sensor. 3. Cable continuity check If continuity of the cable between the roll media sensor and the roll feed unit PCB is abnormal, replace the cable. 4. Replace the roll feed unit PCB. 5. Cable continuit check If continuity of the cable between the roll feed unit PCB and the main controller PCB is abnormal, replace the cable. 6. Replace the main controller PCB.

• Code: 03061000-2E15
• Description: Path mismatch error. The size of the media used to print the adjustment pattern was smaller than the specified one. No roll media was loaded when data was received with roll media specified as a media type. No roll media was loaded when test printing. No cut sheet was loaded in the cassette when data was received with cut sheet specified as a media type. Data requiring roll media was received when cut sheet was loaded. Data requiring cut sheet was received when roll media was loaded. No roll media was loaded when data was different from the size of the actually loaded media. The type of the loaded media was different from the media type specified using the driver. The size of the loaded media in the cassette was different from the media size specified using the driver.
• Causes: Media type or main controller PCB
• Remedy: 1. Media check Check the loaded media. If the media type is different from that required by the send data, no media is loaded, or the size of the loaded media is not the specified one, load correct media. 2. Replace the main controller PCB.

• Code: 03130031-291B
• Description: Lift home position error. The Lift home position could not be detected within the specified time.
• Causes: Lift drive unit, lift cam sensor, lift motor, or main controller PCB
• Remedy: 1. Visual check Remove foreign substances from the lift drive unit if any. 2. Lift cam sensor Select [SERVICE MODE]>[I/O DISPLAY] to check for normal operation. If the operation is abnormal, replace the lift cam sensor 3. Cable continuity check If continuity of the cable between the lift cam sensor, lift motor and main controller PCB is abnormal, replace the cable. 4. Replace the lift motor. 5. Replace the main controller PCB.

• Code: 03130031-291D
• Description: Supr cam sensor error. It failed in the detection of the spur cam sensor.
• Causes: Spur unit, spur cam sensor, or main controller PCB
• Remedy: 1. Visual check Remove foreign substances from the spur unit if any. 2. Spur cam sensor Select [SEVECE MODE]>[I/O DISPLAY] to check for normal operation. If the operation is abnormal, replace the feed roller HP sensor. 3. Cable continuity check If continuity of the cable between the spur cam sensor and the main controller PCB is abnormal, replace the cable. 4. Replace the spur motor. 5. Replace the spur unit. 6. Replace the main controller PCB.

• Code: 03130031-2E23
• Description: Cutter unit breakdown. Abnormality occurred in the cutter unit.
• Causes: Cutter unit, Cutter HP sensor, cutter right position sensor, cutter lift sensor, cutter motor, cutter driver PCB, or main controller PCB
• Remedy: 1. Visual check Remove foreign substances from the cutter unit if any. 2. Cutter home position sensor Select [SERVICE MODE]>[I/O DISPLAY] to check for normal operation. If the operation is abnormal, replace the cutter home position sensor. 3. Cutter right position sensor Select [SERVICE MODE]>[I/O DISPLAY] to check for normal operation. If the operation is abnormal, replace the cutter right position sensor. 4. Cutter lift sensor Select [SERVICE MODE]>[I/O DISPLAY] to check for normal operation. If the operation is abnormal, replace the cutter lift sensor. 5. Cable continuity check If continuity of the cable between the cutter HP sensor, cutter right position sensor, cutter lift sensor, cutter motor and cutter driver PCB is abnormal, replace the cable. 6. Replace the cutter motor. 7. Replace the cutter driver PCB. 8. Replace the cutter unit. 9. Cable continuity check If continuity of the cable between the cutter driver PCB and the main controller PCB is abnormal, replace the cable. 10. Replace the main controller PCB.

• Code: 03130031-2F13
• Description: A/D Converter external trigger output stopped. Defective main controller PCB
• Causes: Main controller PCB
• Remedy: 1. main controller PCB

• Code: 03130031-2F14
• Description: ASIC Register cannot be written. A main controller PCB firm ware error occurred.
• Causes: Main controller PCB
• Remedy: 1. Turn off the printer, and then turn it off again. 2. Replace the main controller PCB.

• Code: 03130031-2F16
• Description: Mist fan error. Mist fan rotation could not be detected during mist fan rotation.
• Causes: Mist fan or main controller PCB
• Remedy: 1. Replace the mist fan. 2. Cable continuity check If continuity of the cable between the mist fan and the main controller PCB is abnormal, replace the cable. 3. Replace the main controller PCB.