Description: Tray Auxiliary Guide Motor error
The Tray Auxiliary Guide Motor did not return to the HP.
Remedy: 1. Check that the connector (P8-12/P8-2/J8-2/P8/J8) of the Tray Auxiliary Guide HP Sensor (S6) is not disconnected. 2. Check that the connector (P6-1/P6/J6) of the Tray Auxiliary Guide Motor (M6) is not disconnected. 3. Replace the Tray Auxiliary Guide HP Sensor (S6). 4. Replace the Tray Auxiliary Guide Motor (M6). 5. Check the conditions of the tray auxiliary guide drive parts (gear). 6. Replace the Finisher Controller PCB. 7. Replace the Harness Assembly.
Code: E602
Description: HDD error
Remedy: See service manual
Code: E611-0000
Description: Fax transmission retry error
Rebooting and retransmission were repeated 3 times in a short period of time (12 hours).
Remedy: [Related parts] Main Controller PCB (UN81) (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY) [Remedy] Perform the following in the order while checking whether the error is cleared. 1. Clear fax job information by executing “COPIER> FUNCTION> CLEAR> FXTX-CLR. Then, turn OFF and then ON the main power. 2. Replace the Main Controller PCB.
Code: E614
Description: Flash PCB error
Remedy: See service manual
Code: E615-0001
Description: Error in self-diagnosis of the encryption module
An error was detected in self-diagnosis of the encryption library.
Remedy: [Related parts] Flash PCB (UN96) [Points to note at work] Reinstall the necessary application software and restore the backup data once the error is cleared. [Remedy] Perform the following in the order while checking whether the error is cleared. 1. After reinstalling the system software using SST or a USB memory, turn OFF and then ON the main power. 2. Obtain the necessary backup data by referring to the backup data list. 3. Enter safe mode using (2+8) startup, and execute [4] Clear/ Format> [2] Flash Format (Flash format) using a USB memory. 4. After replacing the Flash PCB, reinstall the system software using SST or a USB memory. [Reference] For backup and restoration, refer to the Service Manual “Adjustment> Main Controller System” and “Appendix> Backup Data List”.
Code: E674-0001
Description: Fax Board communication error
An error was detected for the specified number of times in communication with the Fax Board.
Remedy: [Related parts] - Harness between the Fax Board and the Main Controller PCB (UN81/J7013, J7019) - Fax Board - Main Controller PCB (UN81) (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. [Remedy] Check/replace the related parts.
Code: E674-0004
Description: Fax Board communication error
A communication error occurred when accessing the modem IC used for fax.
Remedy: [Related parts] - Harness between the Fax Board and the Main Controller PCB (UN81/J7013, J7019) - Fax Board - Main Controller PCB (UN81) (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. [Remedy] Check/replace the related parts.
Code: E674-0008
Description: Fax Board communication error
A communication error occurred when accessing the port IC used for On Board Fax.
Remedy: [Related parts] - Harness between the Fax Board and the Main Controller PCB (UN81/J7013, J7019) - Fax Board - Main Controller PCB (UN81) (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. [Remedy] Check/replace the related parts.