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Code :
  • Code: E614-4012-00
  • Description: Flash PCB error
  • Causes: The kernel in safe mode was not found. When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Remedy: Perform the following in the order while checking whether the error is cleared. 1. After turning OFF the main power, remove and then install the Flash PCB again to check that it is properly installed. 2. Enter safe mode using (2+8) startup, and execute Flash Format using a USB flash drive. 3. After replacing the Flash PCB, reinstall the system software using SST or a USB flash drive.
  • Code: E614-9000-00
  • Description: Flash PCB error
  • Causes: SRAM device access-related error (at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Remedy: Perform the following in the order while checking whether the error is cleared. 1. After turning OFF the main power, remove and then install the Flash PCB again to check that it is properly installed. 2. Enter safe mode using (2+8) startup, and execute Flash Format using a USB flash drive. 3. After replacing the Flash PCB, reinstall the system software using SST or a USB flash drive.
  • Code: E614-9001-00
  • Description: Flash PCB error
  • Causes: Error in memory allocation/invalid memory (at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Remedy: Perform the following in the order while checking whether the error is cleared. 1. After turning OFF the main power, remove and then install the Flash PCB again to check that it is properly installed. 2. Enter safe mode using (2+8) startup, and execute Flash Format using a USB flash drive. 3. After replacing the Flash PCB, reinstall the system software using SST or a USB flash drive.
  • Code: E614-9002-00
  • Description: Flash PCB error
  • Causes: Setting file error was detected at startup. When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Remedy: Perform the following in the order while checking whether the error is cleared. 1. After turning OFF the main power, remove and then install the Flash PCB again to check that it is properly installed. 2. Enter safe mode using (2+8) startup, and execute Flash Format using a USB flash drive. 3. After replacing the Flash PCB, reinstall the system software using SST or a USB flash drive.
  • Code: E614-9003-00
  • Description: Flash PCB error
  • Causes: Parameter error was detected at startup. When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Remedy: Perform the following in the order while checking whether the error is cleared. 1. After turning OFF the main power, remove and then install the Flash PCB again to check that it is properly installed. 2. Enter safe mode using (2+8) startup, and execute Flash Format using a USB flash drive. 3. After replacing the Flash PCB, reinstall the system software using SST or a USB flash drive.
  • Code: E614-9004-00
  • Description: Flash PCB error
  • Causes: Startup error was detected. When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Remedy: Perform the following in the order while checking whether the error is cleared. 1. After turning OFF the main power, remove and then install the Flash PCB again to check that it is properly installed. 2. Enter safe mode using (2+8) startup, and execute Flash Format using a USB flash drive. 3. After replacing the Flash PCB, reinstall the system software using SST or a USB flash drive.
  • Code: E614-FF01-00
  • Description: Flash PCB error
  • Causes: Flash error (Unidentified) (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Remedy: [Related parts] R1.00 - Flash PCB (UN91) - Main Controller PCB (UN81) [Remedy] Perform the following in the order while checking whether the error is cleared. Although the error is cleared by "HD-CHECK", it may occur again. Thus, perform Remedies 1 to 4. 1. Check the related harness/cable and connector. 2. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "0", and execute "HD-CHECK". Then, turn OFF and then ON the main power. 3. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to "Adjustment> Main Controller System" and "Appendix> Backup Data List" in the Service Manual. 4. Enter safe mode using (2+8) startup, and execute Flash Format using a USB flash drive. 5. After replacing the Flash PCB, reinstall the system software using SST or a USB flash drive. 6. Replace the Main Controller PCB.
  • Code: E614-FF11-00
  • Description: Flash PCB error
  • Causes: Flash error (Unidentified) (File could not be written in the Flash PCB after startup or I/O error after startup)
  • Remedy: [Related parts] R1.00 - Flash PCB (UN91) - Main Controller PCB (UN81) [Remedy] Perform the following in the order while checking whether the error is cleared. Although the error is cleared by "HD-CHECK", it may occur again. Thus, perform Remedies 1 to 4. 1. Check the related harness/cable and connector. 2. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "0", and execute "HD-CHECK". Then, turn OFF and then ON the main power. 3. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to "Adjustment> Main Controller System" and "Appendix> Backup Data List" in the Service Manual. 4. Enter safe mode using (2+8) startup, and execute Flash Format using a USB flash drive. 5. After replacing the Flash PCB, reinstall the system software using SST or a USB flash drive. 6. Replace the Main Controller PCB.
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