• Code: 00010013
• Description: PR overload (high sensitivity) error
  PWM has been being output for a certain period of time. This can be made when load on the PF Motor is slightly increased.
• Causes:
• Remedy: 1. Check the load on the PF Motor. • Measure the resistance value of the PF Motor. If the PF Motor is found in short mode, replace the C593 MAIN Board at the same time. • Running load of PF Motor (check by manual operation) • Rotation load of PF Motor 2. Replace the Motor Assy., PF 3. Replace the C593 MAIN Board

• Code: 0001001B
• Description: Head driver (TG) temperature error
  During printing operation (empty jetting of ink), there may be a case where the temperature inside the Print Head has risen above the specified value and the thermistor in the Print Head detects it as abnormal temperature. In such a case, this message is displayed and the printer stops operating.
• Causes: • Print Heat increase due to empty jetting of ink • Faulty contact of Head FFC, broken Head FFC or disconnected Head FFC. • Print Head broken down.
• Remedy: 1. Turn off the power to the printer once and turn it on again and check for recovery. 2. If the same error occurs immediately, replace the Printhead

• Code: 0001001D
• Description: CR servo parameter error
  There may be a case where a voltage exceeding the specified value is about to be applied to the CR Motor. In such a case, this message is displayed and the printer stops operating.
• Causes:
• Remedy: 1. Check for dirt, paper dust or damage to the CR Scale 2. Perform the CR Timing Belt Tension Adjustment 3. Replace the CR Encoder Sensor 4. Replace the Motor Assy., CR 5. Replace the C593 MAIN Board

• Code: 0001001E
• Description: PF servo parameter error
  There may be a case where a voltage exceeding the specified value is about to be applied to the PF Motor. In such a case, this message is displayed and the printer stops operating.
• Causes:
• Remedy: 1. Check for dirt, paper dust or damage to the Loop Scale. 2. Perform the CR Timing Belt Tension Adjustment. 3. Replace the PF Encoder Sensor. 4. Replace the Motor Assy., PF 5. Replace the C593 MAIN Board

• Code: 00010020
• Description: CSIC reed/right error
  This message is displayed and the printer is stopped when information from the Ink Cartridge CSIC cannot be obtained or the latest ink information for the CSIC cannot be written when turning the power ON/ OFF, opening/closing the I/C Cover or at completion of printing 1 page.
• Causes:
• Remedy: 1. Connect CR_FFC 2. Defective CSIC Board (Replace the Ink Cartridge.) 3. Faulty contact with the CSIC Replace the "I/H Left Unit" or "I/H Right Unit". (Refer to I/H Left Unit / I/H Lever Sensor (Left) , or I/H Right Unit / I/H Lever Sensor (Right) ) 4. Replace the C511_SUB-B Board , Replace the C593_SUB-C Board 5. Replace the C593 MAIN Board

• Code: 00010022
• Description: Ink type error (setting on printer body side)
  "Ink type: neutral" is set even though an ink type other than dye/pigment or "CSIC detection: OFF" has been set.
• Causes:
• Remedy: 1. Install the correct Ink Cartridge. 2. Raise the Ink Lever and set the Ink type (NPD) by SERVICE CONFIG of Maintenance Mode 2 . NOTE: If setting is performed with the Ink Lever in the set position, initialization will start and the service request error will occur again.

• Code: 00010023
• Description: RTC analysis error
  There may be a case where the absolute time data stored on NVRAM indicates an impossible date or hour. In such a case, this message is displayed and the printer stops operating.
• Causes:
• Remedy: • Execute one of the followings: • Turn on the printer in Maintenance Mode 2 , and execute "RTC&USB ID&IEEE1394 ID” to set the date using basic adjustment in adjustment program. • Remove the lithium battery once and install it again. • Replace the lithium battery with a new one. (After replacement, be sure to execute RTC setting in one of the methods above.) • Replace the C593 MAIN Board

• Code: 00010025
• Description: CSIC ROM communication error
  There may be a case where an error occurs in communication with the CSIC and C593 Main Board. In such a case, this message is displayed and the printer stops operating.
• Causes: • Faulty contact of Ink Cartridge
• Remedy: 1. Install the correct Ink Cartridge. 2. Defective CSIC Board (Replace the Ink Cartridge.) 3. Faulty contact with the CSIC Replace the "I/H Left Unit" or "I/H Right Unit". (Refer to I/H Left Unit / I/H Lever Sensor (Left) , or I/H Right Unit / I/H Lever Sensor (Right) ) 4. Replace the C511_SUB-B Board and the C593_SUB-C Board 5. Replace the C593 MAIN Board