Causes: The RTC circuit on the Main Board malfunctions.
Remedy: 1. Turn the power off and remove the RTC backup battery. 2. After several seconds, re-attach the battery and turn the power back on. 3. If the printer recovers from the error, set date and time using “RTC&USB ID check and adjustment”.
Code: 1A37
Description: Thermistor error
Causes: 1. The Head FFC is not connected correctly. 2. The thermistor detects a temperature out of the specification. 3. Head thermistor failure
Remedy: 1. Replace the Head FFC. 2. Replace the Printhead.
Code: 1A38
Description: Transistor environmental temperature error
Causes: 1. Transistor failure 2. The thermistor detects a temperature out of the specification.
Remedy: Replace the Printhead.
Code: 1A39
Description: Head error
Causes: 1. Connection failure of the Head FFC. 2. The head is damaged due to a slant connection of the Head FFC or the like. • The drive circuit in the Printhead is damaged. • The fuse of the Main Board has blown.
Remedy: 1. Replace the Head FFC. 2. Replace the Printhead. 3. If the printer does not recover from the error after trying 1 and 2, replace the Main Board.
Code: 1A41
Description: Head rank ID input error
Causes: The information of the Head rank ID is wrong.
Remedy: Configure the Head rank ID again.
Code: 1A50
Description: I2C communication error (Between elements on ASIC and MAIN)
Causes: The I2C communication error has occurred in the Main Board.
Remedy: Replace the Main Board.
Code: 1A51
Description: I2C communication error (Between elements on ASIC and SUB)
Causes: The I2C communication error between the Main Board and SUB Board has occurred.
Remedy: 1. Replace the FFC (CN100) between the Main Board and SUB Board. 2. Replace the SUB Board. 3. Replace the Main Board.
Code: 1AB0
Description: Main Board communication error (0)
Causes: IC failure has occurred on the Main Board.