Remedy: 1. Remove any jammed paper in tray 1. 2. Ensure that paper is loaded properly. 3. Inspect the pickup roller and separation pad. Replace if necessary.
Code: 13.XX.YY
Display: 13.XX.YY JAM IN LEFT ACCESSORY
Description: Paper is jammed in an external paper handling device.
Remedy: Clear the jam and then touch OK.
Code: 20
Display: 20 INSUFFICIENT MEMORY
Description: The MFP has received more data from the computer than fits in available memory.
Remedy: 1. Touch OK to continue printing. CAUTION A loss of data will occur. 2. Reduce the complexity of the print job to avoid this error in the future. 3. Adding memory to the MFP may allow printing of more complex pages.
Code: 22
Display: 22 EIO X BUFFER OVERFLOW
Description: The EIO card in card slot X has overflowed its I/O buffer during a busy state.
Remedy: 1. Touch OK to continue printing. CAUTION A loss of data will occur. 2. Check the host configuration. If the message persists, replace the device in the EIO slot.
Code: 22
Display: 22 EMBEDDED I/O BUFFER OVERFLOW
Description: Too much data was sent to the embedded HP Jetdirect print server.
Remedy: Touch OK to continue. When this error occurs, data might be lost. If necessary, resend the job to the MFP.
Code: 22
Display: 22 PARALLEL I/O BUFFER OVERFLOW
Description: The parallel buffer has overflowed during a busy state.
Remedy: 1. Touch OK to resume printing. NOTE A loss of data will occur. 2. If the message persists, disconnect the parallel cable at both ends and reconnect. 3. Ensure that a high-quality cable is being used. Some non-HP parallel cables might be missing pin connections or might not conform to the IEEE-1284 specification. 4. Replace the parallel cable. 5. Leave the PC connected and attempt to connect to another printer. If the connection fails, replace the formatter.
Code: 22
Display: 22 USB I/O BUFFER OVERFLOW
Description: The USB buffer has overflowed during a busy state.
Remedy: 1. Touch OK to continue printing. NOTE A loss of data will occur. 2. If the message persists, disconnect the USB cable at both ends and reconnect. 3. Ensure that a high-quality USB cable is being used. 4. Replace the USB cable. 5. Leave the PC connected and attempt to connect to another printer. If the connection fails, replace the formatter.
Code: 30.00.01
Display: 30.00.01 Check Cables Check Scanner Lock
Description: The scanner cables might be loose, or the scanner lock might be incorrectly set.
Remedy: 1. To continue, turn the MFP off then on. 2. Check the cables and the scanner lock. 3. Check the scanner fan.