• Code: 30.1
• Display: 30.1.YY SCANNER FAILURE
• Description: An error has occurred in the scanner. Use the following list to identify specific errors: • 30.1.1 = The scanner cover is open. • 30.1.2 = A jam has occurred in the ADF. • 30.1.3 = The ADF could not pick up the paper. • 30.1.6 = An error has occurred at the scanner fan. (See the separate entry for this error.) • 30.1.7 = A communication error has occurred in the scanner. • 30.1.8 = A scanner calibration error has occurred. (See the separate entry for this error.) • 30.1.10 = An error has occurred at the ADF fan. (See the separate entry for this error.) • 30.1.15 = Scanner initialization failed. • 30.1.17 = The scanner carriage is locked. • 30.1.18 = An error occurred on the scanner PCB. • 30.1.19 = An error occurred at the scanner lamp. • 30.1.22 = A fatal hardware error has occurred in the scanner. • 30.1.23 = A scanner calibration error has occurred. • 30.1.24 = The ADF jam access door is open. • 30.1.25 = A general error has occurred in the scanner or ADF. This error is most likely a memory corruption. • 30.1.29 = The ADF output bin is full. • 30.1.36 = The scanning firmware upgrade failed. The MFP automatically tries to upgrade the firmware again the next time the MFP is turned on.
• Remedy: 1. Turn the MFP off and then on to try to clear the message. 2. If the message indicates that a jam has occurred, clear the jam. 3. Verify that the cable between the print engine and the scanner is securely connected. 4. Upgrade the firmware. 5. If you are unable to resolve the problem, replace the scanner assembly.

• Code: 30.1.10
• Display: 30.1.10 SCANNER FAILURE
• Description: The ADF fan is not operating. The ADF fan operates only during the scan process.
• Remedy: 1. Remove the ADF rear cover and watch the fan during a scan from the ADF. 2. Verify that the fan connection on the ADF intermediate PCB is firmly seated. 3. If the fan does not rotate, replace the ADF.

• Code: 30.1.6
• Display: 30.1.6 SCANNER FAILURE
• Description: This is a scanner fan error. This fan is located in the base of the scanner assembly. It operates whenever the scanner lamp is illuminated or whenever the scanner flatbed motor is rotating. This fan also operates during the MFP initialization sequence.
• Remedy: 1. During the MFP initialization sequence, listen to the fan to determine if it is operating. 2. Verify that the connector CN108 on the scanner controller PCB is firmly seated. Also make sure that the connection for the fan in the base of the scanner assembly is firmly seated. 3. If all the connections are secure but the fan is not operating, replace the fan.

• Code: 30.1.8
• Display: 30.1.8 SCANNER FAILURE
• Description: This is a scanner calibration error. The scanner might be locked, or a cable might not be connected correctly. During the MFP initialization sequence, the scanner optical assembly moves from its home position to the calibration strip. If this movement does not occur, this error appears.
• Remedy: 1. Raise the ADF and ensure that the scanner lock is in the unlocked position. 2. Turn on the MFP and watch to see if the optical assembly moves. If it does not move, remove the scanner glass to see if anything is hindering the optical assembly from moving. 3. Ensure that the optical assembly drive belt is installed correctly. 4. Verify that the connector CN106 on the scanner controller PCB is firmly seated.

• Code: 40
• Display: 40 Bad Serial Transmission
• Description: A serial data error (parity, framing, or line overrun) occurred as data was being sent by the computer.
• Remedy: Touch OK to clear the error message. (Data will be lost.)

• Code: 40
• Display: 40 EIO X BAD TRANSMISSION
• Description: The connection between the MFP and the EIO card has been broken.
• Remedy: Touch OK to continue printing.

• Code: 40
• Display: 40 EMBEDDED I/O BAD TRANSMISSION
• Description: A connection with the embedded Jetdirect print server has been broken.
• Remedy: Turn the MFP off then on. If the message persists, the embedded Jetdirect print server might be damaged. Replace the formatter.

• Code: 41.3
• Display: 41.3 UNEXPECTED SIZE IN TRAY X
• Description: The paper that is loaded is longer or shorter in the feed direction than the size configured for the tray.
• Remedy: 1. If the incorrect size was selected, cancel the job or press ? to access help. OR 2. Touch OK to select another tray. 3. Run paper path diagnostics to ensure that the sensors are functioning properly. 4. Replace the paper feed unit.