• Code: 54.X
• Display: 54.X PRINTER ERROR
• Description: Printing cannot continue. There is a sensor malfunction. Values of X are: 01 - Humidity/temperature sensor 15 - Yellow 16 - Magenta 17 - Cyan 18 - Black
• Remedy: 1. Turn the MFP off then on. 2. Check connector J501 on the toner level PCB or J5201 on the environmental sensor. 3. Check connector J1014 or connector J1010 on the DC controller. 4. Replace the environmental sensor or the toner level PCB. 5. Replace the DC controller.

• Code: 55.XX.YY
• Display: 55.XX.YY DC CONTROLLER ERROR
• Description: An printer command error has occurred.
  XX Description: 01 = Memory error 02 = Memory error 03 = No engine response 04 = Communication error 05 = RFU error 55.04.55 = ADF fan error
• Remedy: 1. Turn the MFP power off then on. 2. For 01 and 02 errors, replace the DC controller. 3. For 03 and 04 errors, check all connections with the DC controller. 4. Upgrade the DC controller firmware. 5. For 05 errors, upgrade the DC controller. 6. Replace the DC controller.

• Code: 56.XX
• Display: 56.XX PRINTER ERROR
• Description: An MFP error has occurred.
  XX Description: 01 - Input device 02 - Output device
• Remedy: 1. Turn the MFP off then on. 2. Remove and reinstall all input and output devices. 3. Check all connectors to input and output devices. Replace any defective connectors.

• Code: 57.0X
• Display: 57.0X PRINTER ERROR
• Description: An MFP fan error has occurred.
  Description: 57.0A - Power supply fan 57.05A - Duplex fan 57.09 - Fuser fan (top back) 57.08 - ETB fan 57.03 - Sub power supply fan 57.07 - Control fan 1 (rearmost) 57.06 - Control fan 2 57.04 - Cartridge fan (bottom left) 57.01 - Delivery fan (top left)
• Remedy: 1. Turn the MFP off then on. 2. Check the fan for obstructions. 3. Ensure that the fan rotates. 4. Ensure that the fan connector is seated properly. 5. Replace the fan.

• Code: 58.0X
• Display: 58.0X PRINTER ERROR
• Description: A memory tag error was detected.
  Description: 03 - Memory controller PCB (CPU) 04 - Memory controller PCB (power)
• Remedy: 1. Turn the MFP off then on. 2. Check the power supply. 3. Check connectors J4001 and J9630 on the memory controller PCB and J1021 on the DC controller PCB. 4. Replace the memory controller PCB. 5. Replace the e-label contacts. 6. Replace the DC controller.

• Code: 59.XY
• Display: 59.XY PRINTER ERROR
• Description: An MFP motor error has occurred.
  X Description: 0 Motor error 1 Motor startup error 2 Motor rotation error 3 Fuser motor startup error 4 Fuser motor rotation error 5 Image drum motor startup error 6 Image drum motor rotation error 9 ETB motor startup error A ETB motor rotation error B Developing disengaging motor startup error C Developing disengaging motor rotation error
  Y Description: 0 - Black or N/A 1 - Cyan 2 - Magenta 3 - Yellow
• Remedy: 1. Turn the MFP off then on. NOTE Note: This message might also appear if the transfer unit is missing or incorrectly installed. 2. Ensure that the transfer unit is correctly installed. 1. Turn the printer off then on. 2. Note: This message might also appear if the transfer unit is missing or incorrectly installed. Ensure that the transfer unit is correctly installed.
  ETB motor error
  1. Run the component test to verify that the ETB is working correctly. 2. Clean the ETB unit intermediate connector J4613. 3. Reconnect the connector J4613 between the ETB and the printer, and J1011 on the DC controller PCB. 4. Replace the ETB. 5. Replace the DC controller PCB. Calibrate the printer after replacing the DC controller.
  Fuser motor error
  1. Reconnect the connectors J4605 for the fuser motor and J1024 on the DC controller PCB. 2. Run the component test to verify that the fuser motor is working correctly. 3. Replace the fuser motor. 4. Replace the DC controller PCB. Calibrate the printer after replacing the DC controller.
  Print cartridge motor error
  1. Run the component test to verify that the print cartridge motor is working correctly. 2. Reconnect the print cartridge connector on the DC controller PCB (J1018 for magenta and black, J1017 for cyan and yellow). On the motor itself, reconnect the connectors (J4603 for magenta, J4604 for black, J4601 for yellow, and J4602 for cyan). 3. Replace the drum drive assembly for the indicated print cartridge. 4. Replace the DC controller PCB. Calibrate the printer after replacing the DC controller.
  Developing disengaging motor error
  1. Run the component test to verify that the print developing disengaging motor is working correctly. 2. Reconnect the connectors J468 and J1020 between the developing disengaging motor and the DC controller PCB. 3. Replace the developing disengaging motor. 4. Replace the DC controller PCB. Calibrate the printer after replacing the DC controller.

• Code: 60.X
• Display: 60.X PRINTER ERROR
• Description: A tray lifting error has occurred, where X is the number of the tray. 02 - tray 2 03 - tray 3 04 - tray 4
• Remedy: 1. Turn the MFP off then on. 2. For tray 2, verify that connector J93 on the DC controller is firmly seated. This connector is for the lift motor. 3. Verify that connector J4618 is securely connected, and then check connector J1015 on the DC controller. 4. For trays 3 and 4, verify that connectors J8226 and 8211 on the paper deck driver PCB are securely connected. 5. If a loud clicking sound is heard while the MFP restarts, reinstall the lifter motor assembly and ensure that the gears are seated properly. Also ensure that the cassette pickup roller is properly installed. If the lifter motor assembly is damaged, replace the assembly and check for any obstruction. 6. Replace the DC controller.

• Code: 62
• Display: 62 NO SYSTEM
• Description: No system was found.
• Remedy: 1. Turn the MFP off then on. 2. Reseat the firmware compact flash and ensure that it is the first slot (the slot is marked firmware). 3. Replace the firmware compact flash. 4. Replace the formatter.