• Code: 80.0X.YY
• Display: 80.0X.YY Embedded JetDirect Error
• Description: The product experienced an embedded HP JetDirect print server critical error.
• Remedy: Turn the product off, then on. If the error persists, replace the formatter.

• Code: 80.YYYY
• Display: 80.YYYY EIO Error
• Description: An external I/O card has failed on the product.
• Remedy: Turn the product off and then on. If the error persists, replace the EIO card.

• Code: 98.00.0X
• Display: 98.00.0X Corrupt data in X volume
• Description: The product has experienced a data corruption in the volume indicated by the error message. • 98.00.01 Corrupt data in firmware volume • 98.00.02 Corrupt data in solutions volume • 98.00.03 Corrupt data in configuration volume • 98.00.04 Corrupt data in job data volume.
• Remedy: 98.00.01 or 98.00.02 or 98.00.03 • Turn the product off and then on. • Use the Clean Disk item in the preboot menu. • Reload the firmwaret data
  98.00.04 • Turn the product off and then on. • Rerun the file erase function.

• Code: 99.00.01
• Display: 99.00.01 Upgrade not performed file is corrupt
• Description: A remote firmware upgrade (RFU) failed. The product experienced an error in the firmware image (bad image).
• Remedy: Download the RFU file and attempt the upgrade again.

• Code: 99.00.02
• Display: 99.00.02 Upgrade not performed timeout during receive
• Description: A remote firmware upgrade (RFU) failed. The product experienced an I/O timeout when reading the file header number and size.
• Remedy: The most common cause is an issue with the network environment. Make sure that there is a good network connection to the product, and then attempt the upgrade again, or perform the upgrade by using the walk-up USB port on the product control panel.

• Code: 99.00.03
• Display: 99.00.03 Upgrade not performed error writing to disk
• Description: A remote firmware upgrade (RFU) failed. The product encountered a disk error. May indicate a problem or a hard disk failure. It might be necessary to check the connection to the hard disk or replace the hard disk.
• Remedy: Download the RFU file, and then attempt the upgrade again. If the error persists, perform the Clean Disk process. You will then need to upload the firmware file from the preboot menu. If the error persists, replace the hard disk.

• Code: 99.00.04
• Display: 99.00.04 Upgrade not performed timeout during receive
• Description: A remote firmware upgrade (RFU) failed. The product experienced an I/O timeout when reading the rest of the header.
• Remedy: The most common cause is an issue with the network environment. Make sure that there is a good network connection to the product, and then attempt the upgrade again, or perform the upgrade by using the walk-up USB port on the product control panel.

• Code: 99.00.05
• Display: 99.00.05 Upgrade not performed timeout during receive
• Description: A remote firmware upgrade (RFU) failed. The product experienced an I/O timeout when reading image data.
• Remedy: The most common cause is an issue with the network environment. Make sure that there is a good network connection to the product, and then attempt the upgrade again, or perform the upgrade by using the walk-up USB port on the product control panel.